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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Add-ons and Coupons Applicable across Products.

    My add ons and coupons apply to all products not just specific products. I think it would deb better if I could create add-ons and coupons that transcend the product level, then link/assign them to all products or specific products and plans. As is is right now I have to add the same add-ons to each product and when I have to edit the add ons we have to look for each in each product and edit them separately. Thats inefficient.

    16 votes
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    3 comments  ·  Plans  ·  Admin →
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  2. Please include the fees charged by the gateway in our reports

    When you facilitate a charge through paypal or stripe, I am hoping you can see how much fees were charged to the transaction. It would be really nice if you could track that in Zoho Subscription reports.

    10 votes
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  3. Add "Invoice Renewal Ahead" email that groups multiple subscriptions onto one email notification

    Currently the only available way to alert customers that their subscriptions are renewing is to select the "subscription renewal ahead" email. The problem with this is that if my business sells multiple products to our customers which all renew at the same time, the customer receives an email for each item which is really annoying for our customer who receive numerous items. I have one customer who receives 7 Subscription renewal ahead emails all on the same day!!
    I wish that there was a "Invoice Renewal Ahead" email that groups all of their subscriptions onto one email the same way…

    4 votes
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  4. Please add Payeezy as a Payment Gateway

    Please add Payeezy as a Payment Gateway - Payeezy is a major payment gateway in the US. The lack of integration is limiting us from being able to integrate with Zoho invoice/subscriptions.

    19 votes
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  5. Products Integration

    The ability to integrate Products and Plans in Zoho Subscriptions with Products in Zoho CRM.

    53 votes
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  6. please add subaccounts into P&L

    please add subaccounts into the P&L

    4 votes
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    0 comments  ·  Reports  ·  Admin →
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  7. Ability to export invoices and subscriptions in detail (line items) by customer

    Export invoices and subscriptions in detail (line items) by customer. It would be ideal to include the custom fields created for subscriptions and invoices in the export file as well.

    13 votes
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  8. Support VAT for other EU countries apart from the United Kingdom

    Introduce a way to add and manage VAT for other countries.

    14 votes
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  9. run a past due payment on the spot AND save that info to the subscription

    I added payment info to an invoice to pay it, but it didn't save the payment info. I had to go and fill it all out again to 'associate a card' to the subscription.

    2 votes
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    Hi Angela. Currently, the card information will not be saved when you collect a charge for an invoice. We’re looking into this feature and will let you know if we add it to Zoho Subscriptions.

    However, the card information will be saved if you’ve associated a card to the subscription in the first place. So, any time in the future you manually charge an invoice associated with that subscription, the card will automatically appear.

  10. Allow Customer to choose between different Subscriptions

    Allow the customer to choose from the different plans from one location like a combo box, given the customer the ability to choose from a single place instead of embedding multiple url's

    6 votes
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    0 comments  ·  Plans  ·  Admin →
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  11. Add Views to Subscriptions

    What I am requesting already exists inside of Zoho CRM, so I am requesting this to be brought to Subscriptions. Be able to set up "views" and save them, including selecting Fields to display. Also, use Boolean operators as part of the view. Having these predefined views would allow us to quickly access the various types of subscriptions and their status.

    1 vote
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  12. Set the Country

    Set the country to U.S.A by default within the Hosted Pages

    1 vote
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    0 comments  ·  Admin →
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  13. 2checkout

    Recurring Billing using 2Checkout.
    Extend the existing integration with 2Checkout to accommodate automatic billing-similar to all the other payment gateways.

    65 votes
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  14. Automatic VAT

    The ability to accomodate VAT automatically to a subscription, based on the country instead of having to create multiple plans for each and every country's VAT.

    3 votes
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  15. Setup referral, reseller or distributor

    Distributor/Affiliate Program: Subscription order from Affiliate on behalf of customer.
    OR
    Setting up one account with multiple profiles.

    13 votes
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    1 comment  ·  Plans  ·  Admin →
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  16. Plan price

    Ability to have pricing schemes for the Plan - similar to the addons.

    9 votes
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    0 comments  ·  Plans  ·  Admin →
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  17. Customer groups

    The ability to group customers into sections or labels under the pretext of common interests.

    7 votes
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    1 comment  ·  Admin →
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  18. Gatway payments

    Im from Brazil and over the here used gatway payments pagueseguro.

    1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  19. Update the Expiration Date

    Ability to edit and update the expiration date after setting up the subscription. It would be very helpful for people that already have one system but want to transition to your system

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  20. Change the Expiry Date

    The ability to change the 'Expiry Date' of a subscription. When we choose the number of cycles for a subscription, then, the expiry date gets shown up. Is there any better way to change or remove this apart from creating a new subscription ?.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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