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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. 2 votes
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  2. Ability to Change Billing Date Forward and Backward

    In my project we deliver food products on a reoccurring basis. I would like the ability to move the billing dates as I see fit in order to fine tune our deliveries. So if the customer is on a once every four weeks schedule, but they need their next shipment a week early, I can change their "Next Billing Date" accordingly.

    8 votes
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    1 comment  ·  Plans  ·  Admin →
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  3. Cancellation of Subscription on any given date

    It is very common for customers to request for cancellation of services at any desirable date. Right now two options are available one at the end of current billing cycle and the other one immediately. We need to have third option for cancellation of any subscription on a given date in the event of any customer wishes to cancel the services at any point of time.

    30 votes
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  4. Product URL

    I would like to request a Product URL be added to Subscriptions.

    Let's say I have 3 subscription plans set up for Product X.
    I would like to have a webpage template that allows a user to choose which of the three subscription plans they want.
    Subscriptions has a URL link for each plan, but not for the Product.

    27 votes
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  5. Payment Gateway

    Integrate PayTrace Payment Gateway !

    Its an easy API to connect to and would give users the ability to get their transactions to clear at level III all the time! This would make your payment service pay for itself. As the user will save more in interchange than the $49 they are paying you.

    And they Gateway is much cheaper - Only $10 per month with a .05 Transaction fee.

    1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  6. Integration with Alipay payment gateway

    Integration with Alipay payment gateway with Zoho Subscriptions

    7 votes
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  7. Zoho CRM Potentials integration

    Currently the integration between Subscriptions & Zoho CRM goes no further than the Accounts & Contacts.

    It is essential for us and I guess many of us to have it integrated with our pipeline --> Potentials. In that case it'll actually be a complete integrated solution, as you actually want it to be to keep on track of your subscription.

    Right now, there are still two separated systems running... which is unfortunately a waste of time and error-prone. It would be great if the integration can be taken to the next level!

    9 votes
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  8. Custom CSS for hosted pages

    Allow users to extensively customize the look and feel by letting them submit custom css code that will then be embedded directly inside their hosted pages.

    24 votes
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  9. Automatically make a plan inactive once a order limit is reached

    Once a plan reaches a number of subscribers make the plan inactive. This will make it so that anyone who has subscribed will continue to receive their subscription, but it stops people from signing up. It would be extremely useful for a business like mine where there are a limited number of subscriptions available.

    11 votes
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    0 comments  ·  Plans  ·  Admin →
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  10. Braintree gateway in Zoho Subscriptions

    Hi,

    Could you please tell me when is Braintree gonna be available as a payment gateway in Zoho subscriptions?

    32 votes
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  11. Placeholder for Plan Price in Email Notifications

    Placeholder for Plan price with tax for Email notification.

    2 votes
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  12. Refine Non subscribers filter

    At present , Non subscribers lists "customers with no active subscriptions"
    Inactive customers also included in the list.
    I want active participants in that List.

    4 votes
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  13. Credit Card Associated with Subscription

    Customers can have multiple subscriptions (e.g., multiple stores) and should be able to charge different credit cards for each subscription. When I update a credit card on one subscription, it should not automatically change all subscription's payment methods for that customer.

    3 votes
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    1 comment  ·  Subscriptions  ·  Admin →
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  14. Show report for money not yet settled

    We would like to see a report that shows us the $ amount that is not yet settled to our bank account.

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  15. support VAT

    As an EU company, we need to charge VAT to all EU B2C clients at their local rate, as well as B2B clients in our home country. For other EU-B2B clients we need to collect their VAT number and the invoice should mention "VAT reverse charge".
    This isn't currently supported in Zoho Subscriptions.

    205 votes
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  16. Make possible to translate hosted pages (for example to Russian).

    Make possible to translate hosted pages (for example to Russian).

    7 votes
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  17. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    14 votes
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    3 comments  ·  Usability  ·  Admin →
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    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  18. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    6 votes
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    0 comments  ·  Usability  ·  Admin →
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    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  19. Add filter for Subscribers

    To the Customers list, please add an option to filter by active Subscribers.

    On the Customers list currently there are filters for:
    All Customers
    Active Customers
    Inactive Customers
    CRM Customers
    Non Subscribers...

    In my use case, I integrate with Zoho CRM, which contains a customer list of hundreds. Only a few customers have added subscription and it would be helpful to quickly find them to review their accounts (without having to remember them - that is already in the system!)

    4 votes
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  20. Optionally update existing subscriptions with new price

    I run a hosting company.
    I use recurring invoices in Zoho Books.
    When I have a price increase, I have to manually edit 300 recurring invoices.
    I was hoping that Zoho Subscriptions would allow me to update the price of a plan and optionally cascade the new price to all active subscriptions, starting with the next billing cycle.

    18 votes
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