Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Customization options in Hostedpages

    Allow customization options in hosted pages

    53 votes
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    4 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add metered Billing

    Allow for metered billing based on usage. Create a way to input quantity rate and amount.

    20 votes
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    4 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom Single Sign on for customer portals similar to Freshdesk Client portal

    We are a SaaS product company and use Zoho subscription to manage our clients subscription. My clients already have a login to my product that they use and have subscribed to.

    Enabling Client portal for customers is great but not usable in cases like ours as we cannot have our customers create another disjoint user credentials.

    Similar scenario to this we use Freshdesk for our support team to manage customer support request and tickets and freshdesk also has a Client portal which allows users to create new tickets, search for Knowledge base for possible solution and see update on all…

    15 votes
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    2 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Everyone,

    Now, configure Single Sign-on (SSO) for your portal on the go with Zoho Subscriptions.

    Wonder how to set up? Take a look at our latest documentation on SSO set up – https://www.zoho.com/subscriptions/help/customer-portal-sso.html

    1. Guidelines for SSO with Google -
    https://www.zoho.com/subscriptions/help/sso-with-google-idp.html

    2. Guidelines for SSO with OneLogin -
    https://www.zoho.com/subscriptions/help/sso-with-onelogin-idp.html

    3. Guidelines for SSO with your own application -
    https://www.zoho.com/subscriptions/help/sso-with-custom-application.html

    For queries, you may reach out to us at support[at]zohosubscriptions[dot]com

  4. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    14 votes
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    3 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  5. iOS app for Zoho Subscriptions

    iOS app for Zoho Subscriptions

    13 votes
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    1 comment  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    iOS application is now available in App Store and you can search for “Zoho Subscriptions” and download it. The application which we have released is the first version and we will make sure to update it periodically. For now, it has almost the most used features like Reports, Notifications and Settings.

  6. Automatic Currency Update

    Allow automatic currency feeds in Subscriptions like they are in Books and Invoice.

    12 votes
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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Now, Zoho Subscriptions allows you to automatically fetch the exchange rates for all the currencies that you have been added in your organisation. Follow the steps to enable this feature:
    1. Click on the Gear icon on the top right corner and go to the Currencies section.
    2. Click on the Enable exchange rate feeds button to enable this feature.
    3. Confirm your action by clicking on OK button in the pop-up that follows.
    4. Now whenever you create a transaction for an overseas customers with different currency, exchange rate will be automatically fetched and applied.
    If you wish to disable this feature at point of time, go to the currencies section again and click on the Disable exchange rate feeds button. If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  7. Deleting an Invoice

    Deleting an Invoice

    7 votes
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  8. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    6 votes
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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  9. Notes and Terms & Conditions Message should Update when Subscription Renews!

    Currently when a Subscription renews the Notes message and Terms & Conditions message stays the same as the way it was written when the customer subscribed rather than updating the messages to what they are currently written as.
    SO from now on anyone who subscribed in December is going to see a Christmas message on their invoice every time their subscription renews for the rest of their life. THAT IS NOT HOW IT SHOULD WORK!!

    6 votes
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →

    Now, Zoho Subscriptions allows you to update the Notes and Terms & Conditions for the existing subscriptions. Follow the steps given below:
    1. Click on the Gear icon on the top right corner and go to the Preferences > Invoice >
    Notes.
    2. Now, you can change the existing notes. To update existing subscriptions with the new Notes, check the ‘Update existing subscriptions with the new Notes’ option.
    3. Same applies for Terms and conditions.
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  10. Report on add-ons

    Report on Add-ons.

    Need a report listing all subscribed Add-ons.
    We need to know whom are subscribing to each add-on, and how many are subscribing to each add-on.

    Thanks,

    6 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Now, Zoho Subscriptions supports Sales by Addon report. This report will give you a comprehensive statistics of the add-ons sold count and total sales. To generate this reports,
    1. Navigate to Reports section and click on Sales > Sales by Addon.
    2. You can also click on the respective add-on to get the detailed customer information who has subscribed to the add-on. 
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  11. Create subscriptions from CRM

    Create a subscription from Zoho CRM interface.

    6 votes
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    0 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Now, You can directly create and edit a subscription in Zoho CRM without having to push them from Zoho Subscriptions. To setup integration with Zoho CRM, follow the steps given below,

    1. Login  to your Zoho CRM account and head to Settings > Marketplace > Zoho > Zoho Finance Suite > Finance Modules > Edit > Enable Subscriptions and Recurring Billing option.
    2. Now Zoho Subscriptions tab will show up in Zoho CRM. Click ‘+ New Subscription’ button to create a new subscription.
    3. In Subscriptions list, click on the ‘Pencil’ icon to edit the particular subscription.

    If you have any further queries, kindly drop us mail to support[at]zohosubscriptions.com

  12. Showing the Plan Description field on the hosted page

    Showing the Plan Description field on the hosted page

    4 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. Android app for Zoho Subscriptions

    There seem to be Android/iOS apps for all of Zoho's other services but there isn't one for Subscriptions yet. I feel like it'll happen eventually but I wanted to voice my interest/need/support for it to be developed!

    3 votes
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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →

    iOS application is now available in App Store and you can search for “Zoho Subscriptions” and download it. The application which we have released is the first version and we will make sure to update it periodically. For now, it has almost the most used features like Reports, Notifications and Settings. And as of now we don’t have Android application. We’ll keep you posted.

    UPDATE (29/08/18):

    The Android application is now available in Google Play Store and you can either search for ‘Zoho Subscriptions’ or you can use this link https://play.google.com/store/apps/details?id=com.zoho.zsm to download it.

  14. Add Views to Subscriptions

    What I am requesting already exists inside of Zoho CRM, so I am requesting this to be brought to Subscriptions. Be able to set up "views" and save them, including selecting Fields to display. Also, use Boolean operators as part of the view. Having these predefined views would allow us to quickly access the various types of subscriptions and their status.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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