Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. 25 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  2. Integration of chartmogul for business reporting

    Hi there !

    Is there a way to communicate with chartmogul (https://chartmogul.com/) maybe over zapier or a direct integration.
    This tool is used for supervising business and make some reports for business angels and investors in companies.

    Thank you so much

    23 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  3. cohort analysis repory

    Cohort analysis:
    - customer by cohort
    - customer churn by cohort
    - Revenue by CUSTOMER cohort
    - revenue net churn

    I have the reports ready with excel. would love sending them over to you guys

    18 votes
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    2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to export invoices and subscriptions in detail (line items) by customer

    Export invoices and subscriptions in detail (line items) by customer. It would be ideal to include the custom fields created for subscriptions and invoices in the export file as well.

    13 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reports with custom fields

    Since we can create custom field for subscription plans, we should be able to use them for reporting pirpodesZ

    12 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  6. Report on add-ons

    Report on Add-ons.

    Need a report listing all subscribed Add-ons.
    We need to know whom are subscribing to each add-on, and how many are subscribing to each add-on.

    Thanks,

    6 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

    Now, Zoho Subscriptions supports Sales by Addon report. This report will give you a comprehensive statistics of the add-ons sold count and total sales. To generate this reports,
    1. Navigate to Reports section and click on Sales > Sales by Addon.
    2. You can also click on the respective add-on to get the detailed customer information who has subscribed to the add-on. 
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  7. Invoice Details Report

    It would be nice to have the customer's address show up in the Invoice Details report when it is exported.

    5 votes
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    1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  8. please add subaccounts into P&L

    please add subaccounts into the P&L

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  9. cohort analysis

    cohort analysis easily analyzing what the status of each cohort in terms of revenue, churn, LTV

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  10. Reports

    Ability to run reports on cancellations for trials (if someone signs up for a free trial and cancels during the trial period you cannot run reports on that) only cancels on customers once they become active. It would be great if you can run a report on cancellations vs sign ups before they become active. (granted you do not want this to effect your active customer cancels (MRR, LTV, Churn, Etc). So it should be a separate report you can run that doesn't effect the existing metrics you have in place already. But if you have 100 free trial sign…

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  11. Campaign / Channel

    I would love to have a field or fields for marketing channels or campaigns. Have a field in the API that you can pass it into and then be able to report on my customers who came from a certain channel or campaign.

    This would work nicely in Zoho as opposed to Google Analytics, because we could report on the Lifetime Value of certain channels and optimize our business based on it.

    4 votes
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    Under review  ·  1 comment  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  12. list customers *without* a payment option associated

    It'd be helpful to be able to list customers without a payment option associated. There is currently a customer view for those with a payment option. It'd be great if that were a built-in view or a filter option when creating a custom view.

    4 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  13. Scheduled Report on Subscription Details

    I would love to have the scheduled report option on your "subscription details report."

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  14. reports

    I'd like to see the ability of the admin to print reports of the subscribers in the various subscription products and plans.

    For example, in our ecosystem, all the users in Plan 1, we'd like to have a report that lists all of these users with the following fields ... NAME, SHIPPING ADDRESS, EMAIL, PHONE NUMBER, $$BALANCE.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability to Customs reports to see Serial Numbers and Batches

    For now we can only custom the date range.

    It will be good to have the possibility to see the serial numbers. For Instance if I want to see the sales in a range period with the associated Serial Numbers, I can't.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fantastic: I have an idea that I think would be great.

    I love how it's set up with a drop down box to choose the sales person, this allows an honest sales rep to put a sale in another sales Rep's name. Could you take this 1 step further and I don't want to try to guess how you would do it but it it was possible for 2 reps to share a sale. This happens a lot with my ShowTeams & I always have to manually fix it. I understand if my suggestion doesn't make it, Zoho rocks either way. Thank you for everything.

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  17. Date wise Net Revenue Report

    Zoho Subscriptions > Report > Net Revenue Report > Customized Report> Have two fields

    From date & To date.

    However, Above two fields accepts only months, not specific date of month

    It will be great if Zoho has customized report & filter for below permutations/combinations

    Net Revenue by
    1) Customized date range
    2) Products/Plans
    3) Payment Mode (which payment method is PayPal, Bank transfer, UPI, Credit card, debit card)

    Reason why above?

    For daily tallying and usuallly Payment gteway settles payment in T+2-3 days.

    Business can focus/push/grow more on well performing plans, or tweak under performing plans.

    Same as above…

    3 votes
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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  18. Show Conversion % from Trial User to Active User in reports

    I'd like to be able to see the percentage of trial users who have upgraded to a paid plan in a simple way.

    3 votes
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  19. pull revenue reports for each state. this will be important, there might be new laws about charging sales tax depending on the state.

    pull revenue reports for each state. this will be important, there might be new laws about charging sales tax depending on the state.

    2 votes
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  20. MRR-Report

    A Net-MRR reports, exclusive of sales tax

    1 vote
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