Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Customizable Dunning Settings

    Dunning settings (how many emails and re-attempts) should be customizable and give more options. We use another service right now, and find that our success rate with certain clients was much higher if we extended our dunning process longer (ie. people out of town or traveling).

    2 votes
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    Not For Now  ·  1 comment  ·  Dunning Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Show Status of Failed Payments

    After a failed payment they system retries up to three times. If the transaction goes through on the retries there is no indication on the Payments Failure screen that anything has changed. It looks like we still have failed payments when in fact they have gone through on the retry. Some sort of status needs to be changed on both the Dashboard and on the Payments Failure Screen to indicate that those have gone through or in fact are still failed payments otherwise we have to click on each invoice and look to see if a successful payment has gone…

    1 vote
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    0 comments  ·  Dunning Management  ·  Flag idea as inappropriate…  ·  Admin →
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