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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. able to add notes (visible to customer) to a subscription that will be included on all invoice

    able to add notes (visible to customer) to a subscription that will be included on all invoice.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  2. 3 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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  3. Allow separate 'setup fee' for Add-ons

    Allow a recurring-charge Add-on to also have a one-time setup fee. For example, if a base package allowed additional recurring services as add-ons, allow for the ability to charge the recurring rate AND a one-time setup fee at checkout.

    3 votes
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  4. 3 votes
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    0 comments  ·  Integrations  ·  Admin →
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  5. new date entry for date to send invoice separate from Subscription date.

    I need a separate entry for the date that the invoice should be sent. We send all invoices 60 days prior to the Subscription renewal date.

    3 votes
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  6. Send email Notifocations from Product's email

    In Settings--Organization Profile, apart from the option "send email using one of the organizational email addresses" add the option to choose "send email from the product Notification email. Like this the sender for each product can be the email related to that particular product.

    1 vote
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  7. delivry adress

    option d'avoir plusieurs adresse de livraison par client

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  8. Refresh List Button

    On all the different screens the "Refresh List" button is hidden in some drop down menu. It would be nice if there was an actual "Refresh List" button on the screen to refresh the Data. When both our Accountant and I are in the system and making changes some times we get confused because we click on something that the other has already taken care of but the screen still shows it as outstanding until we refresh. It happens on the Customer, Subscription, Invoice, and Credit Notes Screens. Simply refresh the page doesn't always refresh the Data because it has…

    1 vote
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    0 comments  ·  General  ·  Admin →
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  9. Show Status of Failed Payments

    After a failed payment they system retries up to three times. If the transaction goes through on the retries there is no indication on the Payments Failure screen that anything has changed. It looks like we still have failed payments when in fact they have gone through on the retry. Some sort of status needs to be changed on both the Dashboard and on the Payments Failure Screen to indicate that those have gone through or in fact are still failed payments otherwise we have to click on each invoice and look to see if a successful payment has gone…

    1 vote
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  10. Integrate with Tap payments

    Tap.company is widely used in the middle east

    2 votes
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  11. Create sales order to be able to ship

    Would it be possible to have an option for a renewing subscription to make a sales order first and also make a invoice?

    This would allow us to ship out a product that is attached to a subscription.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  12. 1 vote
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    0 comments  ·  API  ·  Admin →
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  13. Revenue impact from New and Renewals on Dashboard

    • Break out Net Revenue for the month into New and Renewals to gauge marketing impact on new sign-ups
    • Show % of Renewal Revenue = ₹ from renewals / ₹ from renewals due (how are we doing in customer retention)
    1 vote
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  14. 3 votes
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    0 comments  ·  Invoice  ·  Admin →
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  15. Provide the means to delete multiple products at one time, rather than deleting individually.

    Cannot delete multiple products at one time. I must go to each product individually, edit, then delete it. This is a massive time consumer.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  16. Important notes on account opening

    Allow us to mark a note as important and have it pop up when accessing a customer's account.

    1 vote
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  17. Ability to turn off proration.

    We bill for the month ahead. If someone requests a change to license amounts during the month, we want that to be reflected in the following month without crediting their current month, which they've already paid for.

    Currently, the system automatically credits the customer, basically refunding them. We want the ability to disable this.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  18. Scheduled Report on Subscription Details

    I would love to have the scheduled report option on your "subscription details report."

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  19. move products from one plan to another

    Someone has set up our system with all products/services under 1 plan. I wish to move these so they are listed under seperate 'plans' but have found that they can't be moved and must be deleted and recreated. Annoying

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  20. Matching Bank transactions, Invoices should show only Pending Amount

    Say there are two invoices Pending, One partly paid and other not paid.
    Client made pending payment related to both invoices.

    now when we match the bank transaction with pending invoices, total Invoice amount of these pending Invoices is shown.

    My idea is that only balance amount of pending invoices should be shown so as to match the amount received with pending amount only.

    1 vote
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