Skip to content

Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

I suggest you to...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

488 results found

  1. Active customers report based on plan and add on's

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Free Trial Without Credit Card

    Zoho Subscriptions should allow for trial subscriptions to be setup separately at $0 and should not require a credit card for activation.

    31 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. External ID field on the Customer object

    because the Custom Fields array is not populated on a GetList API call (returns null and a seperate API call is required to get Custom Fields) it would be very helpful to have a field on the Customer object for an External ID.

    this would mitigate the need for a Custom Field to hold this data and the API would return this value when getting a List of Customers.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Button With drop down

    Have a button and able to choose between subscription choices
    Examples: subscription and choose between: Monthly, Quarterly, Annually.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Intergrate customer portals

    Integrate all Zoho customer portals together so client can access there information from support, inventory, subscriptions, books etc. from one location.

    25 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Add custom fields to product creation

    Would like the ability to create custom fields for products so that we can display a custom image for each product so that they are easily identifiable.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Stripe's smarter saved card

    Option to update the Stripe card's expiry details and address details without giving cardnumber and cvvnumber.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. cohort analysis

    cohort analysis easily analyzing what the status of each cohort in terms of revenue, churn, LTV

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Subscription price in foreign currency

    Allow the currency and price to be set in a foreign currency for subscription plans

    63 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Automatic Currency Update

    Allow automatic currency feeds in Subscriptions like they are in Books and Invoice.

    12 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Released  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    Now, Zoho Subscriptions allows you to automatically fetch the exchange rates for all the currencies that you have been added in your organisation. Follow the steps to enable this feature:
    1. Click on the Gear icon on the top right corner and go to the Currencies section.
    2. Click on the Enable exchange rate feeds button to enable this feature.
    3. Confirm your action by clicking on OK button in the pop-up that follows.
    4. Now whenever you create a transaction for an overseas customers with different currency, exchange rate will be automatically fetched and applied.
    If you wish to disable this feature at point of time, go to the currencies section again and click on the Disable exchange rate feeds button. If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  11. Allow for more than one plan per subscription

    Allow more than one plan per/subscription. Very important for organizations that have more than one licensing component, and do not want their customers getting multiple invoices.

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Report on add-ons

    Report on Add-ons.

    Need a report listing all subscribed Add-ons.
    We need to know whom are subscribing to each add-on, and how many are subscribing to each add-on.

    Thanks,

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Released  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    Now, Zoho Subscriptions supports Sales by Addon report. This report will give you a comprehensive statistics of the add-ons sold count and total sales. To generate this reports,
    1. Navigate to Reports section and click on Sales > Sales by Addon.
    2. You can also click on the respective add-on to get the detailed customer information who has subscribed to the add-on. 
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  13. Show usual price and pro-rated price when using fixed billing dates

    Right now the customer will only see the pro-rated price when they sign themselves up for service if a fixed billing date is used. This means that the 'hosted page' doesn't indicate to the customer what their monthly charge will be. A workaround is to contextualize the 'hosted page' on our website but its a bit messy.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Hosted payment pages  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Receive email notifications whenever a credit card is added

    Receive email notifications whenever a credit card is added using Request payment method.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Email Notification  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. "Right To Left" Document Templates

    Add a feature to the general template set up that will convert the template to a Right To Left documents.
    This will allow the use of Zoho Subscription in RTL languages.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Make dashboard customizable

    It would be fantastic to make the dashboard graph of activations vs cancelations customizable. For instance, add reactivations. expired subscriptions.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. New subscription webhook should be triggered for backdated subscriptions.

    Whenever a backdated subscription is created, new subscription webhook event should be triggered.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. encryption/token system for getting payment information

    19 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Associate Email Templates to Specific Plans

    We have the need to customize and associate different email templates to specific Plans (not Products) which of course have different terms -- we find our customers at times get confused with "this info OR that info applies, depending on your plan option listed above..."

    We think this could be best implemented as an 'override' to the default template associated for that product, which would not disturb anyone's existing configurations.

    Along the same lines, if it isn't pushing it, associating override email templates to Add-Ons in addition to Plans wouldn't hurt either...

    As a work-around we considered separating these Plans…

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. List all emails sent to customer

    I'd like a log to see every email that has been sent to a customer. It would just be a date-ordered list of links to a view with the content and attachments for each email that has been sent through Zoho.

    We've had a few customers that have not received the request for payment information emails, and I want to be able to reference the timestamp for those messages to help in troubleshooting. These messages have also each been customized, and I want to reference the message content that was sent I can communicate it through another channel since the…

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Email Notification  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 16 18 20 … 24 25
  • Don't see your idea?

Zoho Subscriptions

Categories

Feedback and Knowledge Base

(thinking…)