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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

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  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

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29 results found

  1. support VAT

    As an EU company, we need to charge VAT to all EU B2C clients at their local rate, as well as B2B clients in our home country. For other EU-B2B clients we need to collect their VAT number and the invoice should mention "VAT reverse charge".
    This isn't currently supported in Zoho Subscriptions.

    205 votes
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  2. Subscription price in foreign currency

    Allow the currency and price to be set in a foreign currency for subscription plans

    63 votes
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    4 comments  ·  Plans  ·  Admin →
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  3. Add-ons and Coupons Applicable across Products.

    My add ons and coupons apply to all products not just specific products. I think it would deb better if I could create add-ons and coupons that transcend the product level, then link/assign them to all products or specific products and plans. As is is right now I have to add the same add-ons to each product and when I have to edit the add ons we have to look for each in each product and edit them separately. Thats inefficient.

    16 votes
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    3 comments  ·  Plans  ·  Admin →
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  4. Allow add-ons in widget

    Within either the product/plan widget, or product page - allow for the user to be able to select option 1 or more add-os before check-out.

    When a customer signs up to a subscription, they often want an add-on, or in my use case, are required to select from a range of add-ons.

    13 votes
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    0 comments  ·  Plans  ·  Admin →
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  5. Setup referral, reseller or distributor

    Distributor/Affiliate Program: Subscription order from Affiliate on behalf of customer.
    OR
    Setting up one account with multiple profiles.

    13 votes
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    1 comment  ·  Plans  ·  Admin →
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  6. Automatically make a plan inactive once a order limit is reached

    Once a plan reaches a number of subscribers make the plan inactive. This will make it so that anyone who has subscribed will continue to receive their subscription, but it stops people from signing up. It would be extremely useful for a business like mine where there are a limited number of subscriptions available.

    11 votes
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    0 comments  ·  Plans  ·  Admin →
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  7. Register / Free plan

    If I understand correctly, a plan always has a price and duration. We're operating on a freemium model, where some content is available to payed users but also some content is available to users who just register.
    It is kind of possible to emulate it by specifying a price of 0 euros, but it looks like a hack; there is still a price shown, there is still payment information asked, and there is still a duration.
    To us, it would be great if there is a 'register' or 'free plan' option that doesn't show the price, doesn't ask for payment…

    10 votes
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    0 comments  ·  Plans  ·  Admin →
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  8. Plan price

    Ability to have pricing schemes for the Plan - similar to the addons.

    9 votes
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  9. Ability to Change Billing Date Forward and Backward

    In my project we deliver food products on a reoccurring basis. I would like the ability to move the billing dates as I see fit in order to fine tune our deliveries. So if the customer is on a once every four weeks schedule, but they need their next shipment a week early, I can change their "Next Billing Date" accordingly.

    8 votes
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    1 comment  ·  Plans  ·  Admin →
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  10. duplicate a plan

    It could be nice and fast to duplicate a plan.

    8 votes
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  11. Assigning taxes based on country

    The ability to create a single plan that would fetch the tax based on the country of the subscriber.

    7 votes
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  12. Issue With PLANS

    We are a wellness firm with an average of 300 customers per day. I found the Zoho Subscription billing platform easy and wanted to go with it until I realized it has a major drawback based on the business model we have. Majority of the firms in the industry we are in provide customers with an initial FREE trial period to try the product, but there certainly is ONLY a Shipping & Handling fee we charge to customers immediately while they sign up. Once they complete their trial period, they are auto-billed for the actual cost of product. But in…

    7 votes
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  13. Associate Email Templates to Specific Plans

    We have the need to customize and associate different email templates to specific Plans (not Products) which of course have different terms -- we find our customers at times get confused with "this info OR that info applies, depending on your plan option listed above..."

    We think this could be best implemented as an 'override' to the default template associated for that product, which would not disturb anyone's existing configurations.

    Along the same lines, if it isn't pushing it, associating override email templates to Add-Ons in addition to Plans wouldn't hurt either...

    As a work-around we considered separating these Plans…

    7 votes
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    0 comments  ·  Plans  ·  Admin →
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  14. Allow Customer to choose between different Subscriptions

    Allow the customer to choose from the different plans from one location like a combo box, given the customer the ability to choose from a single place instead of embedding multiple url's

    6 votes
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  15. Multiple Revenue Accounts

    Hi! We are a SaaS company, but we do sell professional services with our products. We have been using Z-S since it came out and are big fan! We also use Zoho Books.

    When we setup a new plan, it asks for a revenue account (GL account). What we need is a way for us to separate setup fees on plans into a different GL account than the recurring fees.

    The reason for this is software companies generally separate their one-time services from the recurring ones, such as licensing from implementation fees.

    If a separate revenue account can't be added…

    5 votes
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  16. Custom Customers Fields for selected plans

    I have a few plans. One plan needs a custom field takes the customer's T-Shirt size. This is exclusively for this plan only, I dont want this custom field showing up anywhere else.

    4 votes
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  17. Update all product/plan prices by a percentage.

    Once a year I increase/decrease my prices according to the rate of inflation (I believe a lot of subscriptions work in this way). I would like to be able to apply this increase to all products/plans or selected products/plans in one go instead of having to calculate the price increase for each plan and apply it individually.

    4 votes
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  18. Change plans

    In the customer portal, the customer should be able to view all the available plan and then switch from the existing plan to other plan.
    Say there is Silver, Gold Platinum plans and a customer is a subscriber of Gold plan, then on the Change plan page, show all the available plan with the customers subscribed plan i.e. Gold plan selected. The customer selects the other plan and clicks submits, on confirmation switch the customer to other plan calling the Upgrade/Downgrade API in the Subscription system.

    4 votes
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  19. A way for a task/call to show on home screen.

    The ability to see all calls/tasks for that day in a designated area.

    3 votes
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  20. Bill schemes on plans

    The ability to assign a billing scheme on a plan and not just an add-on.

    3 votes
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