Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Multi-language

    Multi-language support. I need to sell in 3 languages!

    154 votes
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    6 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. multi currency

    Allow to the visitor to change the currency in the hosted page.

    the french visitor come in my website go on http://gameofcloud.com/synchronisez-zoho-crm-gmail/ and click BUY in the bottom of the page, ok no problem the subscription is in €

    but my visitor is american, he want the price in $ not in € without tax

    Why in the hosted page, i can't add the symbol of currency and change the subscription following the currency chooseen by the visitor ?

    thanks you

    116 votes
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    2 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  3. Multi-Language Hosted Pages

    The ability to have multiple hosted pages per organization and configure them such that, based on the region and the language of that region, the corresponding Hosted Pages show up on our website.

    55 votes
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    2 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  4. Customization options in Hostedpages

    Allow customization options in hosted pages

    53 votes
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    4 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  5. Build hosted page URL based on selected addons in widget

    When Creating a widget - it would be great if add-ons were taken into account. Two things need to happen:
    1. create a line for each addon associated with the plan in the widget
    2. set a cost calculation method in the addon with the following options
    a. unit
    b. volume
    c. tier
    d. package
    e. single (tickbox to in or exclude, cannot make additional quantity)
    f. percentage of current subscription value

    Based on the selection of the addon, the hosted page for payment is updated with the selected options, where the customer can make the final tweaks to the…

    19 votes
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    2 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  6. Accept offline payment in hosted page

    Let customer create a subscription in hosted page and choose offline payment. They will receive an invoice and will be able choose how they want to pay.

    12 votes
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    3 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  7. 11 votes
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    Not Planned  ·  0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  8. Shipping Name vs. Billing Name (Gifting Subscriptions)

    It would be great to be able to 'gift' a subscription to another individual. For example, we are a print publication with subscribers who frequently receive the magazine because they were signed up by another individual (e.g. a grandparent subscribing their grandchild). However, the current hosted payment pages do not allow for a distinction between Billing and Shipping name.

    8 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make possible to translate hosted pages (for example to Russian).

    Make possible to translate hosted pages (for example to Russian).

    7 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  10. Email Validation / Confirm Email field on Hosted Pages

    When someone is checking out it is not uncommon for them to mistype their email address. Add a field where users confirm their email address before making payment to avoid this issue.

    7 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  11. Save Embed Widget Details

    Every time I make changes to my products and need to update my widget, I also need to keep changing all the headings, colours and customisations as well.

    Why does this not save? Every time you exist the Embed Widget
    section it asks you - are you sure you want to leave, as it knows it will reset.

    Really hope you can put in a save customisations made function in here!!

    7 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  12. Give Customers OPTION To Choose: ONE-TIME or RECURRING SUBSCRIPTION

    Screenshot --> https://www.screencast.com/t/S2W6fAyFl8

    As a business owner, my sales people are calling company's for a service that I offer. The client can either choose:
    ONE TIME
    or
    MONTHLY SUBSCRIPTION

    It is the clients decision to choose which payment option they want.

    PLEASE PLEASE PLEASE just add this checkbox:
    Make This ONE-TIME Payment

    To: Zoho Subscriptions

    Screenshot: https://www.screencast.com/t/S2W6fAyFl8

    5 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  13. Showing the Plan Description field on the hosted page

    Showing the Plan Description field on the hosted page

    4 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. Option to Show Custom Fields with Own Section Only in Portal and/or Hosted Page

    Currently, if you add a custom field in the customer module, you are forced to have that field both in the portal and hosted page.

    It would be nice to choose whether you want it in the portal only or for both.

    Sometimes you want the customer to provide you the necessary information after they have purchased the service and/or product instead of having it all on the hosted page, which will be overwhelming.

    And have an own section (a separate tab, such as the account information and projects tab) in the portal to obtain the information to make it…

    4 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  15. Minimum Quantity number setting

    I would like to be able to set minimum quantity number in the checkout hosted page. Customer can put more units but not less then minimum.

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  16. Turn on Plan *or* Addon descriptions on hosted page (not both)

    We would like to display the descriptions of Addons, but not the Plan on the hosted page. Overall we need more control on the Hosted Page.

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  17. GTM/Google/Facebook Tracking

    Tracking customers is a must to understand them and improve our marketing campaigns
    GA is not enough to track and have all interesting informations (ROI...). In order to be able to add GTM/Facebook scripts you should give us in hosted paged 2 blank spaces that would add :
    - a script in the header
    - a script right after <body>

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  18. Re-Organize Hosted Payment Page Fields

    It would be great to be able to change the order of appearance for the fields in the hosted payment page. For example, in our use case (print subscriptions) it would be best if the order was Subscriber Information > Shipping Information > Billing Information (with a different Billing Name) > Credit Card Details

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve checkout flow for GoCardless payment gateway

    To checkout with GoCardless using the hosted payment page the process is unnecessarily long and we have had many customers who have not completed the process completely as they think they have already completed it successfully.

    The process goes like this; Complete customer information, click next > view plan summary, select payment method, click next > Redirected to GoCardless hosted payment page, fill out customer information AGAIN, click next, click confirm > Redirected back to Zoho hosted page with plan summary AGAIN, this time displaying a message that says "Successfully verified your Gocardless account" with a green tick and the…

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  20. Different Required Fields per plan

    We require different customer information for each plan. Would be nice to be able to pick which fields are required for each plan. Subforms for the hosted page would also be helpful.

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
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