Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Enable Pause / Resume Subscription in Portal

    Customers should be able to pause and resume their subscription directly in the Customer Portal.

    3 votes
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  2. New invoice status

    Hi all!
    It would be nice to implement some enhancements in invoice statuses. We disabled notifications for customers just to make sure that all invoices were generated properly but now all of them are marked as 'Sent'. After checking this, none of them have been sent actually so it's very confusing. Apart from that, at the moment there is no way to distinquish which invoices have been sent or not. Perhaps adding a new status, let's say "Generated" or "Not Sent" could be helpful in those cases.

    Cheers

    4 votes
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Guys, need price to be either inclusive or exclusive of tax. I really cannot believe that this is not already featured. Obviously

    I really cannot believe that this is not already featured. Obviously an exclusive price does not look good on the subscription so we need to have the price inclusive of tax.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. delete or possibility to change empty image of addon (like image at plan)

    When use an addon it i will be mostly at the invoice. Now there is a empty image and the plans are with a choosen image. So, this is not very professional to the customer.

    3 votes
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  6. rollover of unused metered billing

    I would like to be able to offer a subscription for a client to pay a fixed monthly price for a certain number of hours of work which if they exhaust will result in per hour metered billing but if they don't use the full quota in a month for it to roll over for up to two months

    In my primary use case it is unutilized hours but the requirement of roll over arises in South Africa for rolling over unused data bundles for two months as well

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  7. UAE Local Payment Gateways Integration

    Kindly include major UAE local payment gateways like Network International, Telr, Payfort. These are more cost effective than paytabs and has more features, advatages than currently availabe gateways in zoho subscriptions.

    Awaiting your kind consideration on this matter.

    1 vote
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Plans  ·  Flag idea as inappropriate…  ·  Admin →
  9. Mpesa Integration

    Ability to accept payments made via mpesa on the system

    1 vote
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  10. 15 day subscription can be based on user choice days

    here we should have option to use 15 days trial with diff dates instead of continuous days.

    3 votes
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  11. I need electrionic stor expor gods for my store wihout by befot silling in my elktronic trade

    Need get copy from data.
    Example: ali baba markeet can be get data to some gooda dnd transfer to my elktronic shop. If my shope sold iwill get prcentge from amount

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  12. WiPay integration for the Caribbean

    Please allow add WiPay to your list of payment gateways. Within the Caribbean it is very difficult to effectively collect payments using the gateways that Zoho currently supports. An integration with WiPay will allow many businesses, such as ours, to just stick with one solution for all our services instead of having to mix & match with other platforms.

    3 votes
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  13. Remove expiration to hostedpage link

    Some users doesn't complete their purchase at the first time, I would like to have an option to remove the 1 hr expiration time for the Hostedpage links. It's that possible? Why the expiration time exists anyway?

    1 vote
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  14. allow draft invoices to be created in subscriptions

    Please allow for the creation of draft invoices in Zoho subscriptions. Use case: Subscription creates draft invoice. Accounting dept. opens and reviews draft invoice, adds billable time from Zoho Projects, then sends Invoice with both subscription and billable time to customer.

    6 votes
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  15. Schedule Recurring Backups

    Schedule Recurring Backups

    1 vote
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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Turn on Plan *or* Addon descriptions on hosted page (not both)

    We would like to display the descriptions of Addons, but not the Plan on the hosted page. Overall we need more control on the Hosted Page.

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  17. Service Dates on Invoice

    Our customer is asking us to put the date of service on our invoices. Our subscriptions are pre-paid. So an invoice dated 9/1/2020 is for the period 9/1 - 9/30/2020.

    I don't see that ability currently.

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  18. able to add notes (visible to customer) to a subscription that will be included on all invoice

    able to add notes (visible to customer) to a subscription that will be included on all invoice.

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow separate 'setup fee' for Add-ons

    Allow a recurring-charge Add-on to also have a one-time setup fee. For example, if a base package allowed additional recurring services as add-ons, allow for the ability to charge the recurring rate AND a one-time setup fee at checkout.

    3 votes
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
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