Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. support VAT

    As an EU company, we need to charge VAT to all EU B2C clients at their local rate, as well as B2B clients in our home country. For other EU-B2B clients we need to collect their VAT number and the invoice should mention "VAT reverse charge".
    This isn't currently supported in Zoho Subscriptions.

    199 votes
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    Gathering Information  ·  8 comments  ·  Plans  ·  Flag idea as inappropriate…  ·  Admin →
  2. Scheduled Upgrades/Downgrades

    It would be nice to be able to schedule an upgrade/downgrade for a specific date in the future. That way, when a customer requests a change for next month, or next week, we can schedule it to happen on that date, rather than remembering to do it manually on said date.

    50 votes
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    6 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  3. Possibility to reactivated an expired trial

    Nowadays once a trial expires the only possibility that we have on Zoho Subscription is to make a real subscription.

    However, there a few times that make necessary to reactivate that subscription (That is common when we're trying to reach big companies).

    Zoho Books already do something exactly like that. If your trial has expired, the system offers the possibility extend that trial.

    Could you please consider that? ;)

    50 votes
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    Gathering Information  ·  0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Support VAT for other EU countries apart from the United Kingdom

    Introduce a way to add and manage VAT for other countries.

    14 votes
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    Gathering Information  ·  0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  5. run a past due payment on the spot AND save that info to the subscription

    I added payment info to an invoice to pay it, but it didn't save the payment info. I had to go and fill it all out again to 'associate a card' to the subscription.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Angela. Currently, the card information will not be saved when you collect a charge for an invoice. We’re looking into this feature and will let you know if we add it to Zoho Subscriptions.

    However, the card information will be saved if you’ve associated a card to the subscription in the first place. So, any time in the future you manually charge an invoice associated with that subscription, the card will automatically appear.

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