Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Discounts Per Item / Add-On

    We need a way to be able to apply a discount per item if need be.

    For example, say we are a phone company and sell the following as add-ons:

    2 phone lines
    1 fax line
    2 additional phone numbers

    We would like to apply a 5 dollar monthly discount on the fax line and a 10 dollar discount on each phone line and a 10% discount on the phone numbers.

    Perhaps this could be achieved by allowing multiple coupons to be applied per subscription as per another suggestion.

    15 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add coupon code that covers setup fees and multiple months

    Would be nice to run promotions that discount setup fees for some users with coupons or to discount multiple months subscription fees.

    12 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  3. Know where we give discounts by letting us choose a Z Books account for each coupon

    When you create a coupon today, we can't asociate this coupon to a specific Zoho Books account, in the same fashion as we can do it for Plans and Add-ons: it all goes to the generic "70960000" discount account and we don't know what amount of discount we have given for each Product...
    To improve revenue management and profitability, it is key to know how much discounts we have made for each Product!
    The SIMPLE SOLUTION to this issue is to let us choose a specific Zoho Books account for coupons, in the same way that we can choose it…

    9 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  4. apply flat discount coupon on total amount(before cut down the tax)

    Our customers are subscribing with addons(one time). And we want to give them a fixed amount on discount "D", if there total bill is above "X". suppose X = $500 or greater then D = 99.99.

    6 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  5. Trail period on addons

    We need to be able to set trial period for addons added to a plan.

    5 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  6. Universal Coupon Code that works for any plan in your business in subscriptions

    If I give a coupon code to someone, it is for a specific plan, whereas it would be more useful for me to give a code that can be used on ANY PLAN or SUBSCRIPTION. The reason is that I work off referrals. Once they see my other options they may require something different and i cannot go out giving multiple coupon codes thats ridiculous. Please Help

    5 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  7. Coupon Code Needs to Have an Option to Affect SETUP FEE

    Currently there is no easy way to have coupons either discount setup fees or completely remove setup fees. This is something that needs to be offered to allow for better marketing of services.

    Please add this feature ASAP, I don't understand why SUBTOTALS would not be affected by coupons - seems like a large oversight.

    3 votes
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    1 comment  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create URL with Coupon Code Added to Hosted Payment Page

    I would love to be able to create a URL with a Coupon Code to automatically be added to the hosted payment page - much like is already capable with the URL modification for Add-Ons functionality on hosted payment page.

    3 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Coupon code and description to slack

    Add coupon code and description to existing slack message - this will be very useful to monitor new subscriptions coming into the system.

    3 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make coupon code case-insensitive

    We had customers complaining that coupon are not working and to our surprise we found that coupons in Zoho are case-sensitive which is odd, can you please make them case insensitive

    1 vote
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  11. Create a coupon that can only be used by selected customers

    It would useful to create coupons that can only be redeemed by selected customers.

    1 vote
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add webhooks for coupons status change and updates

    It would be useful to get notification on coupons:
    1) create
    2) update via Zoho Subscriptions website,
    3) usage act (applied to subscription)
    4) removal from subscription
    5) status change (maxed out, expired).
    What of these is doable?

    1 vote
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
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