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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Detect fraudulent activity

    Detect fraudulent activity when a customer tries to subscribe using many invalid credit cards and restrict them from doing so.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  2. Late fee on Past Due Invoices

    Ability to add late fee for past due invoices automatically.

    86 votes
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    3 comments  ·  Invoice  ·  Admin →
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  3. Notes and Terms & Conditions Message should Update when Subscription Renews!

    Currently when a Subscription renews the Notes message and Terms & Conditions message stays the same as the way it was written when the customer subscribed rather than updating the messages to what they are currently written as.
    SO from now on anyone who subscribed in December is going to see a Christmas message on their invoice every time their subscription renews for the rest of their life. THAT IS NOT HOW IT SHOULD WORK!!

    6 votes
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    0 comments  ·  Invoice  ·  Admin →
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    Now, Zoho Subscriptions allows you to update the Notes and Terms & Conditions for the existing subscriptions. Follow the steps given below:
    1. Click on the Gear icon on the top right corner and go to the Preferences > Invoice >
    Notes.
    2. Now, you can change the existing notes. To update existing subscriptions with the new Notes, check the ‘Update existing subscriptions with the new Notes’ option.
    3. Same applies for Terms and conditions.
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  4. Let's HIDE Cancelled Subscriptions.

    Just a simple "HIDE" cancelled subscriptions filter please.
    There is another suggestion in here to be able to edit and skip payment, very cool and helpful; but just a simple HIDE for now will do for me.
    Thank you.
    RS

    11 votes
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  5. A way for a task/call to show on home screen.

    The ability to see all calls/tasks for that day in a designated area.

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  6. 3 votes
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  7. extend the subscription if the customer have excess payment

    extend the existing subscription if the customer have excess payment.

    in my business have a membership subscription in monthly basis.
    for example = $10 / mo
    so if the customer pay again $30 in front, then he will extend the subscription to +3 months.

    Please add this feature. Thanks

    1 vote
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  8. Integrate Braintree gateway

    Braintree accepts credit card, debit cards, paypal, bitcoin, apple pay... and the pricing is same as stripe etc....

    49 votes
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  9. Allow invoice to be editable, at least non-price info like the PO number

    We need a way for us or our customers to update their invoice with their billing systems' PO number and have it displayed it on their invoice.

    7 votes
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    2 comments  ·  Invoice  ·  Admin →
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  10. Combining two organizations for sharing customer and product information

    Organization Combining 2 different organizations capable of sharing info like card info-customer info-products.

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  11. Report for Revenue per Gateway (Paypal vs Stripe)

    Would like a report where I could see how much money has been made by paypal vs stripe.

    1 vote
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    0 comments  ·  Admin →
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  12. I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    4 votes
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  13. More customization options in HostedPages via API

    I would love to be able to set some template options for the hosted pages from the created hosted page api. For example, set a logo image url, title, colors. etc

    4 votes
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    1 comment  ·  API  ·  Admin →
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  14. Webhook related notifications

    There should be notifications when a webhook fails.
    This would help us identify any possible errors within the URL or anywhere else !

    18 votes
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  15. Please add support for Briantree Payments

    Please add support for Braintree Payments -- Without it makes it very difficult to use your software service.

    4 votes
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    Not For Now  ·  4 comments  ·  Integrations  ·  Admin →
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  16. Standard Billing Dates at Product/Plan level

    Fixed dates (1st, 15th, etc.) for some products while the same subscription created date for the others.

    6 votes
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  17. Varying renewal dates

    One of our products is a 12-month contract. The client should be billed the same day of each month (IE, the 18th, or the 30th). Of course, if they are a 31st renewal, some months they need to be charged on the 30th (or in the case of February, on the 28th).

    However, I set up a client for an 18th billing date, and when it ran, it was prorated and their renewal set for the 1st. Can we have the ability to use renewal dates other than the 1st of the month? Can we set them individually for each…

    3 votes
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  18. Campaign / Channel

    I would love to have a field or fields for marketing channels or campaigns. Have a field in the API that you can pass it into and then be able to report on my customers who came from a certain channel or campaign.

    This would work nicely in Zoho as opposed to Google Analytics, because we could report on the Lifetime Value of certain channels and optimize our business based on it.

    4 votes
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    Under review  ·  1 comment  ·  Reports  ·  Admin →
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  19. debit

    dont´ allow debit cards using Stripe and others Gateways . There is not option to unselect debits cards

    2 votes
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  20. multi currency

    Allow to the visitor to change the currency in the hosted page.

    the french visitor come in my website go on http://gameofcloud.com/synchronisez-zoho-crm-gmail/ and click BUY in the bottom of the page, ok no problem the subscription is in €

    but my visitor is american, he want the price in $ not in € without tax

    Why in the hosted page, i can't add the symbol of currency and change the subscription following the currency chooseen by the visitor ?

    thanks you

    118 votes
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