Zoho Subscriptions
- Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
- If it’s a new idea, kindly post a detailed description of your suggestion or idea.
If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com
130 results found
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Add multiple subscriptions and add-ons at once
We need to be able to create multiple subscriptions and add-ons at once so the first invoice cycle is not all sent with multiple invoices. If a customer signs up for 2 subscriptions and 4 add-ons, we need to be able to add them all at once via the API and via the GUI.
222 votes -
Allow customer to change their plan from client portal
Letting a customer login to their portal and upgrade/downgrade/change the plan that is on their subscription from the portal. System updates the information and calculates any additional charges needed, etc.
89 votes -
Support customer with multiple GST numbers and addresses
Support a single customer that that has multiple GST numbers. Example we have customers that want invoices to be generated separate for each state. I have associated multiple subscription with this customer but since the address and GST is at the customer level the invoices are generated for the only one GST number. This could have been solved if the GST and address was at the Subscription level. Zoho should then use either the subscription level GSTN and address instead of the customer GSTN and address.
Zoho finance plus has still not handled this basic requirement which is so common…
60 votes -
Scheduled Upgrades/Downgrades
It would be nice to be able to schedule an upgrade/downgrade for a specific date in the future. That way, when a customer requests a change for next month, or next week, we can schedule it to happen on that date, rather than remembering to do it manually on said date.
50 votesRather shedule it on a particular day, we have started providing the option of
‘Updating the subscription changes at the End-of -the-term’
Kindly, post your queries for it to support[at]zohosubscriptions.com -
Possibility to reactivated an expired trial
Nowadays once a trial expires the only possibility that we have on Zoho Subscription is to make a real subscription.
However, there a few times that make necessary to reactivate that subscription (That is common when we're trying to reach big companies).
Zoho Books already do something exactly like that. If your trial has expired, the system offers the possibility extend that trial.
Could you please consider that? ;)
50 votes -
Free Trial Without Credit Card
Zoho Subscriptions should allow for trial subscriptions to be setup separately at $0 and should not require a credit card for activation.
31 votes -
Manage subscription availability for physical products/services
It would be fantastic to be able to limit the number of available subscriptions in order to be able to manage physical products or services. For instance, we rent self-storage units and need to control when all units are already subsribed.
31 votes -
Cancellation of Subscription on any given date
It is very common for customers to request for cancellation of services at any desirable date. Right now two options are available one at the end of current billing cycle and the other one immediately. We need to have third option for cancellation of any subscription on a given date in the event of any customer wishes to cancel the services at any point of time.
30 votes -
pro rata
Option to switch on and off pro-rata in each plan. Some products do not attract pro-rata no matter when they are subscribed to in a month.
29 votesIs it okay if the option of pro-rate true or false can be given at the time of create/update subscriptions?
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Product URL
I would like to request a Product URL be added to Subscriptions.
Let's say I have 3 subscription plans set up for Product X.
I would like to have a webpage template that allows a user to choose which of the three subscription plans they want.
Subscriptions has a URL link for each plan, but not for the Product.27 votes -
Allow for more than one plan per subscription
Allow more than one plan per/subscription. Very important for organizations that have more than one licensing component, and do not want their customers getting multiple invoices.
26 votes -
Custom CSS for hosted pages
Allow users to extensively customize the look and feel by letting them submit custom css code that will then be embedded directly inside their hosted pages.
24 votes -
Add more than one coupon to each subscription
Each time we add a coupon, it removes the option to add more. Sometimes customers are able to redeem more than one coupon over the lifespan of their subscription, such as referring a customer to us and meeting whatever other criteria we set. We currently now have to create a new coupon specific to each customer for this sort of thing. We really should be able to add more than one coupon to each subscription.
21 votes -
Add metered Billing
Allow for metered billing based on usage. Create a way to input quantity rate and amount.
20 votesHey Joe,
As Tanner explained, we have released metered billing in Zoho Subscriptions. We have announced it in our what’s new page https://www.zoho.com/subscriptions/whats-new.html
Somehow, we missed it here. Please refer this link for details regarding metered billing https://www.zoho.com/subscriptions/help/metered-billing.html -
duplicate customer
Be able to merge duplicate customer. (create by multiple subscription or zoho crm)
20 votes -
Hourly and Daily billing
For services such as on demand load balancing a daily and hourly billing option for subscriptions would be nice.
19 votes -
Enable billing every X days
In our industry it is standard practice to bill the client not on a calendar monthly basis, but instead every 30 days. Currently it's only possible to configure plans that renew every X weeks, months or years. Please add the option to set up renewal every X days.
18 votes -
Group metered billing with all invoices.
I love that you guys just released metered billing. I was JUST about to go through a long process into migrating to Stripe but this just kept me as a customer.
However, I really think there should be a requirement to group ALL invoices regardless of frequency or metered/flat charges. It really doesn't make sense for our customer to be always be spammed with invoices when the idea of Subscriptions is partially a "Set it and forget it" model.
17 votes -
Display the subscription description in the customer view
We should be able to see the description added to a subscription when viewing a customer. When a customer has multiple subscription on 1 plan it's really hard to find the right subscription to edit/cancel.
14 votes -
Support VAT for other EU countries apart from the United Kingdom
Introduce a way to add and manage VAT for other countries.
14 votes
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