Allow the option to send the invoice before the date that it recurs, so that customers have a set amount of time to make payment before their accounts are suspended. We bill monthly from the 1st of each month, and send invoices on the 23rd. In Zoho Subscriptions this messes things up as it then sets the customer's payment cycle to the 23rd and the pro-rata amounts are all incorrect.305 votes
If you allow us to point to the gatway endpoint APIs or push data into those pages, we can simply redirect to our own custom payment gateways. None of your gateways are supported in my country so only half of your features are actually useful to us.233 votes
We need to be able to create multiple subscriptions and add-ons at once so the first invoice cycle is not all sent with multiple invoices. If a customer signs up for 2 subscriptions and 4 add-ons, we need to be able to add them all at once via the API and via the GUI.165 votes
As an EU company, we need to charge VAT to all EU B2C clients at their local rate, as well as B2B clients in our home country. For other EU-B2B clients we need to collect their VAT number and the invoice should mention "VAT reverse charge".
This isn't currently supported in Zoho Subscriptions.152 votes
Multi-language support. I need to sell in 3 languages!114 votes
In our project we need to have an ability to extend existing subscription.
For example – we have Basic plan. Then we create subscription with billing_cycles = 12 (It means that subscription will be closed in one year).
We want to add an ability for our customers to extend their subscription, e.g. for 6 month.106 votes
We have provided the option to Extend Billing Cycles for a subscription. When a subscription is about to expire, you can extend the billing cycle(s) instead of creating a new subscription for the customer. You can configure webhook ‘Expiry Date Changed’ under subscriptions module if you want to get notified whenever expiry date is extended.
Please note that you’ll have to manually notify your customers before extending the subscription. We’ve also provided an option to record offline payment while extending the billing cycle(s) for an Offline subscription. This payment will be recorded as Excess payments under that customer which can be automatically applied to the next renewal. If you have any queries, kindly drop us a mail to support[at]zohosubscriptions[dot]com
Today, Coupons can be one-off or forever. It would be great to have a 3rd option enabling to repaet the coupon during X months; for instance the first 3 months at -50%:102 votes
Now you can create coupons that can be redeemed for a specific number of times per subscriptions. This coupon will be automatically removed from the subscription once it has been fully utilized. Follow the steps to create a limited time coupon:
1. Click on the Products tab, select the product to create a coupon.
2. Click on the More option on the right corner, select the Add Coupon option.
3. Select Limited number of times option as Redemption type and enter the number of times the coupon should be applied to the subscription.
If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com
If a customer doesn't pay their bill one month, that overdue balance on their account is not displayed on the next month's invoice. This seems like a "must have" for a subscription billing platform.100 votes
1. It would be really useful for cancelled subsciptions to be hidden or have the functionality to be removed.
2 If a cancelled subscription could be reactivated at a later date and you could amend the payment information.
3. If you could also enable a override skip billing month and admin users have the functionality to override with a note that would also be helpful.
Thanks again81 votes
Allow to the visitor to change the currency in the hosted page.
the french visitor come in my website go on http://gameofcloud.com/synchronisez-zoho-crm-gmail/ and click BUY in the bottom of the page, ok no problem the subscription is in €
but my visitor is american, he want the price in $ not in € without tax
Why in the hosted page, i can't add the symbol of currency and change the subscription following the currency chooseen by the visitor ?
thanks you80 votes
Option to make ACH payments through Stripe payment gateway.71 votes
It would be great if we could to create a REPORT on a coupon to see ALL users using the given coupon.67 votes
Now, Zoho Subscriptions supports Sales by Coupons report. This report will give you a comprehensive statistics of coupons status, transaction count and discount amount. To generate this report,
1. Navigate to Reports section and click on Sales by Coupon under Sales.
2. You can also click on the respective coupon to get detailed information of the customer who has availed the coupon.
If you have any further queries, kindly drop us mail to support[at]zohosubscriptions.com
Recurring Billing using 2Checkout.
Extend the existing integration with 2Checkout to accommodate automatic billing-similar to all the other payment gateways.62 votes
Ability to add late fee for past due invoices automatically.57 votes
should be able to see the support tickets raised by a customer if any, by clicking a link in the customer details.52 votes
Add custom fields to plans so that users can pull that data into other applications for user provisioning. Items such as usage limits or feature sets would allow you to tie this into other applications so that you don't need to maintain two sets of plan information.49 votes
We are having an idea of bringing plan/addon description fields. Will that work for you?
Allow customization options in hosted pages49 votes
Users with the previous version of hosted page can mail us to avail the hosted page with the customised settings. Kindly drop us mail to support[at]zohosubscriptions.com
Nowadays once a trial expires the only possibility that we have on Zoho Subscription is to make a real subscription.
However, there a few times that make necessary to reactivate that subscription (That is common when we're trying to reach big companies).
Zoho Books already do something exactly like that. If your trial has expired, the system offers the possibility extend that trial.
Could you please consider that? ;)45 votes
Braintree accepts credit card, debit cards, paypal, bitcoin, apple pay... and the pricing is same as stripe etc....40 votes
The ability to have multiple hosted pages per organization and configure them such that, based on the region and the language of that region, the corresponding Hosted Pages show up on our website.39 votes
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