Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Show Overdue Balance on Invoices

    If a customer doesn't pay their bill one month, that overdue balance on their account is not displayed on the next month's invoice. This seems like a "must have" for a subscription billing platform.

    115 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  2. Late fee on Past Due Invoices

    Ability to add late fee for past due invoices automatically.

    83 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fatturazione Elettronica Italia

    Implementare la possibilità di fatturare elettronicamente come previsto per legge dalla normativa italiana - invio xml delle fatture allo SDI

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  4. Delay prorated invoices

    For addons that change relatively frequently, it would be great if we could just have the prorated amounts appear on the next invoice, instead of generating an invoice instantly.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  5. Download pdf invoices individually

    Select multiple invoices and allow the possibility to download them separately one by one in pdf format (1 invoice per pdf) instead of creating a file of multiples invoices in 1 pdf only.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  6. Option to make a Refund to a particular line item of an Invoice

    When you try to make a refund for an online payment, the refund is pro-rated to each invoice item. The option to make refund to a particular line item of an invoice is not available yet, but would be very useful to have in order to get your accounting data right and be able to understand better what items are being refunded to your customers.
    It can be used to refund a Garantee Deposit or any optional feature to the same line item of the incoice, so that you know and track perfectly what has been refunded.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  7. Deleting an Invoice

    Deleting an Invoice

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow invoice to be editable, at least non-price info like the PO number

    We need a way for us or our customers to update their invoice with their billing systems' PO number and have it displayed it on their invoice.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bank Details changing dynamically based on the currency of the customer

    In the Invoice template, on the Footer section, for the Add bank information part, it'll be nice if the displayed bank details is with respect to the currency set at the level of the customer.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  10. allow draft invoices to be created in subscriptions

    Please allow for the creation of draft invoices in Zoho subscriptions. Use case: Subscription creates draft invoice. Accounting dept. opens and reviews draft invoice, adds billable time from Zoho Projects, then sends Invoice with both subscription and billable time to customer.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  11. Notes and Terms & Conditions Message should Update when Subscription Renews!

    Currently when a Subscription renews the Notes message and Terms & Conditions message stays the same as the way it was written when the customer subscribed rather than updating the messages to what they are currently written as.
    SO from now on anyone who subscribed in December is going to see a Christmas message on their invoice every time their subscription renews for the rest of their life. THAT IS NOT HOW IT SHOULD WORK!!

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →

    Now, Zoho Subscriptions allows you to update the Notes and Terms & Conditions for the existing subscriptions. Follow the steps given below:
    1. Click on the Gear icon on the top right corner and go to the Preferences > Invoice >
    Notes.
    2. Now, you can change the existing notes. To update existing subscriptions with the new Notes, check the ‘Update existing subscriptions with the new Notes’ option.
    3. Same applies for Terms and conditions.
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  12. Allow option to create advance invoice for future subscriptions. Invoice should be created on the day when subscription is created.

    Allow option to create advance invoice for future subscriptions. Invoice should be created on the day when subscription is created so that customer is able to pay in advance for future date subscription.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  13. "Right To Left" Document Templates

    Add a feature to the general template set up that will convert the template to a Right To Left documents.
    This will allow the use of Zoho Subscription in RTL languages.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  14. Balance due for voided invoices on invoice list

    Currently the invoice list shows a balance due when an invoice is voided, this should be changed to $0

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  15. New invoice status

    Hi all!
    It would be nice to implement some enhancements in invoice statuses. We disabled notifications for customers just to make sure that all invoices were generated properly but now all of them are marked as 'Sent'. After checking this, none of them have been sent actually so it's very confusing. Apart from that, at the moment there is no way to distinquish which invoices have been sent or not. Perhaps adding a new status, let's say "Generated" or "Not Sent" could be helpful in those cases.

    Cheers

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fatturazione Elettronica Italia

    Implementare la possibilità di fatturare elettronicamente come previsto per legge dalla normativa italiana - invio xml delle fatture allo SDI

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow subscription creation date as invoice date

    Currently, When we create back dated Subscription then invoice date of generated Invoice is always a subscription activation date. For Ex . If today is 22nd may and I am creating back dated subscription starting from 15th may, then Invoice date of generated Invoice will be 15th may.
    So, In Indian Market, This is general scenario, where Owner may allow his customer to use his product (by subscription) and product owner may want to create subscription and send invoice to customer after some days. So in this case, invoice date should be the date when owner is creating subscription. There…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add images for add-ons or remove the missing image placeholder

    It would be nice if there was an ability to also upload images for add-ons in subscriptions. Because you currently cannot the invoices print with a missing image icon which makes it look like we didn't upload an image to the customer. Alternatively it would be nice if the missing image icon was not there or if the add-ons appeared grouped with the main subscription items on the invoice. This would all just look more professional.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  20. Can my user pay in offline mode as net amount from multiple invoices using invoice link?

    Say I have three invoices with amount of Rs.500 each. So total amount will as Rs.1500. Now user would have received three invoice emails from me with invoice link. As for I know, user have to click invoice link in each invoice to pay Rs.500. User need to press link in each invoice to pay all invoice amount, means he/she needs to click and make payment 3 times. Instead of this, is there any way to get single payment as RS.1500 from any of the invoice link?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base