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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. support VAT

    As an EU company, we need to charge VAT to all EU B2C clients at their local rate, as well as B2B clients in our home country. For other EU-B2B clients we need to collect their VAT number and the invoice should mention "VAT reverse charge".
    This isn't currently supported in Zoho Subscriptions.

    205 votes
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  2. multi currency

    Allow to the visitor to change the currency in the hosted page.

    the french visitor come in my website go on http://gameofcloud.com/synchronisez-zoho-crm-gmail/ and click BUY in the bottom of the page, ok no problem the subscription is in €

    but my visitor is american, he want the price in $ not in € without tax

    Why in the hosted page, i can't add the symbol of currency and change the subscription following the currency chooseen by the visitor ?

    thanks you

    118 votes
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  3. Add-ons and Coupons Applicable across Products.

    My add ons and coupons apply to all products not just specific products. I think it would deb better if I could create add-ons and coupons that transcend the product level, then link/assign them to all products or specific products and plans. As is is right now I have to add the same add-ons to each product and when I have to edit the add ons we have to look for each in each product and edit them separately. Thats inefficient.

    16 votes
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    3 comments  ·  Plans  ·  Admin →
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  4. Associate Email Templates to Specific Plans

    We have the need to customize and associate different email templates to specific Plans (not Products) which of course have different terms -- we find our customers at times get confused with "this info OR that info applies, depending on your plan option listed above..."

    We think this could be best implemented as an 'override' to the default template associated for that product, which would not disturb anyone's existing configurations.

    Along the same lines, if it isn't pushing it, associating override email templates to Add-Ons in addition to Plans wouldn't hurt either...

    As a work-around we considered separating these Plans…

    7 votes
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    0 comments  ·  Plans  ·  Admin →
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  5. Send invoice before due date

    Allow the option to send the invoice before the date that it recurs, so that customers have a set amount of time to make payment before their accounts are suspended. We bill monthly from the 1st of each month, and send invoices on the 23rd. In Zoho Subscriptions this messes things up as it then sets the customer's payment cycle to the 23rd and the pro-rata amounts are all incorrect.

    433 votes
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  6. "Right To Left" Document Templates

    Add a feature to the general template set up that will convert the template to a Right To Left documents.
    This will allow the use of Zoho Subscription in RTL languages.

    4 votes
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    0 comments  ·  Invoice  ·  Admin →
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  7. Integrate Braintree gateway

    Braintree accepts credit card, debit cards, paypal, bitcoin, apple pay... and the pricing is same as stripe etc....

    49 votes
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  8. Please add Payeezy as a Payment Gateway

    Please add Payeezy as a Payment Gateway - Payeezy is a major payment gateway in the US. The lack of integration is limiting us from being able to integrate with Zoho invoice/subscriptions.

    19 votes
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  9. Include feature to add a recurring credit

    If a referral signs up, the client that referred them can get up to $20 off per referral for up to 6 months - the credits can potentially zero out their monthly payment. It would be great to be able to add a recurring credit with a customizable amount. And it would be great to be able to add more than one of those per account since currently accounts are limited to one coupon. If someone refers three people, but they sign up different months, (May, July, September) then being able to add one recurring credit starting May, another starting…

    9 votes
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  10. Ability to export invoices and subscriptions in detail (line items) by customer

    Export invoices and subscriptions in detail (line items) by customer. It would be ideal to include the custom fields created for subscriptions and invoices in the export file as well.

    13 votes
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    0 comments  ·  Reports  ·  Admin →
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  11. Custom payment gateways

    If you allow us to point to the gatway endpoint APIs or push data into those pages, we can simply redirect to our own custom payment gateways. None of your gateways are supported in my country so only half of your features are actually useful to us.

    313 votes
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  12. Support VAT for other EU countries apart from the United Kingdom

    Introduce a way to add and manage VAT for other countries.

    14 votes
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  13. Add multiple subscriptions and add-ons at once

    We need to be able to create multiple subscriptions and add-ons at once so the first invoice cycle is not all sent with multiple invoices. If a customer signs up for 2 subscriptions and 4 add-ons, we need to be able to add them all at once via the API and via the GUI.

    225 votes
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  14. Setup referral, reseller or distributor

    Distributor/Affiliate Program: Subscription order from Affiliate on behalf of customer.
    OR
    Setting up one account with multiple profiles.

    13 votes
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    1 comment  ·  Plans  ·  Admin →
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  15. Add the option to update the sales person field in past invoices generated by Subscriptions, so they show up in Sales by SP Report

    I can do this with Invoices generated by Recurring Invoices. Makes it a lot easier to get that information into the Sales by Salesperson report if you forgot to designate the sales person when you created the subscription. Thanks.

    4 votes
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  16. Integrate with Elavon

    ELAVON is a US payment gateway which is pretty famous. It would be nice if Zoho Subscriptions is integrated with it.

    16 votes
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  17. Bank Details changing dynamically based on the currency of the customer

    In the Invoice template, on the Footer section, for the Add bank information part, it'll be nice if the displayed bank details is with respect to the currency set at the level of the customer.

    6 votes
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    1 comment  ·  Invoice  ·  Admin →
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  18. Cancellation of Subscription on any given date

    It is very common for customers to request for cancellation of services at any desirable date. Right now two options are available one at the end of current billing cycle and the other one immediately. We need to have third option for cancellation of any subscription on a given date in the event of any customer wishes to cancel the services at any point of time.

    30 votes
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  19. Datatrans.ch

    Add Datatrans.ch Swiss Payment Gateway

    16 votes
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  20. Please include the fees charged by the gateway in our reports

    When you facilitate a charge through paypal or stripe, I am hoping you can see how much fees were charged to the transaction. It would be really nice if you could track that in Zoho Subscription reports.

    10 votes
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