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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

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  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

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488 results found

  1. Varying renewal dates

    One of our products is a 12-month contract. The client should be billed the same day of each month (IE, the 18th, or the 30th). Of course, if they are a 31st renewal, some months they need to be charged on the 30th (or in the case of February, on the 28th).

    However, I set up a client for an 18th billing date, and when it ran, it was prorated and their renewal set for the 1st. Can we have the ability to use renewal dates other than the 1st of the month? Can we set them individually for each…

    3 votes
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    2 comments  ·  Subscriptions  ·  Admin →
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  2. Combining two organizations for sharing customer and product information

    Organization Combining 2 different organizations capable of sharing info like card info-customer info-products.

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  3. Report for Revenue per Gateway (Paypal vs Stripe)

    Would like a report where I could see how much money has been made by paypal vs stripe.

    1 vote
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  4. debit

    dont´ allow debit cards using Stripe and others Gateways . There is not option to unselect debits cards

    2 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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  5. You are missing customer name (first,last) as an option under "insert placeholders" for email templates

    2 votes
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    0 comments  ·  Email Notification  ·  Admin →
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  6. Integration with Alipay payment gateway

    Integration with Alipay payment gateway with Zoho Subscriptions

    7 votes
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  7. Automatically make a plan inactive once a order limit is reached

    Once a plan reaches a number of subscribers make the plan inactive. This will make it so that anyone who has subscribed will continue to receive their subscription, but it stops people from signing up. It would be extremely useful for a business like mine where there are a limited number of subscriptions available.

    11 votes
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    0 comments  ·  Plans  ·  Admin →
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  8. Payment Gateway

    Integrate PayTrace Payment Gateway !

    Its an easy API to connect to and would give users the ability to get their transactions to clear at level III all the time! This would make your payment service pay for itself. As the user will save more in interchange than the $49 they are paying you.

    And they Gateway is much cheaper - Only $10 per month with a .05 Transaction fee.

    1 vote
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  9. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    14 votes
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    3 comments  ·  Usability  ·  Admin →
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    Released  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  10. Refine Non subscribers filter

    At present , Non subscribers lists "customers with no active subscriptions"
    Inactive customers also included in the list.
    I want active participants in that List.

    4 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  11. Credit Card Associated with Subscription

    Customers can have multiple subscriptions (e.g., multiple stores) and should be able to charge different credit cards for each subscription. When I update a credit card on one subscription, it should not automatically change all subscription's payment methods for that customer.

    3 votes
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    1 comment  ·  Subscriptions  ·  Admin →
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  12. Make possible to translate hosted pages (for example to Russian).

    Make possible to translate hosted pages (for example to Russian).

    7 votes
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    0 comments  ·  Hosted payment pages  ·  Admin →
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  13. Show report for money not yet settled

    We would like to see a report that shows us the $ amount that is not yet settled to our bank account.

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  14. Add filter for Subscribers

    To the Customers list, please add an option to filter by active Subscribers.

    On the Customers list currently there are filters for:
    All Customers
    Active Customers
    Inactive Customers
    CRM Customers
    Non Subscribers...

    In my use case, I integrate with Zoho CRM, which contains a customer list of hundreds. Only a few customers have added subscription and it would be helpful to quickly find them to review their accounts (without having to remember them - that is already in the system!)

    4 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  15. "Roles" in subscription

    Option to create different "Roles" for users.
    For instance, there is only two roles in this module (Admin y Staff). we need to create a different access option to a user for Subscription module, for instance, he can see "Dashboard" but not be able to see "Products".

    6 votes
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    0 comments  ·  Usability  ·  Admin →
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    Released  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    Greetings from Zoho Subscriptions!

    This follow-up is to inform you that we’ve been hearing your reviews and as per your request Custom User Roles is now available in Zoho Subscriptions.

    With this feature, you can create custom roles and assign them to users. For example, you can create a role for your accountant or salesperson and give them only specific access to the modules inside Zoho Subscriptions.

    Refer the link to know more https://www.zoho.com/subscriptions/help/set-users.html#custom-roles.

    Please give it a try and send us your feedback.

  16. Associating Credit Card with future subscription in one place

    Adding a subscription needs to have more flexibility and not require you to create it, then go back and edit it to get the credit card associated with the subscription.

    Flexibility: I should be able to select my begin date when the subscription is in the middle of a cycle (e.g. back-date).

    If collecting payment offline (e.g., invoice customer), I should be able to select what dates I want the billing cycle to be like 20 days prior to due date while still being able to collect credit card payments on other customer on their subscription date.

    Ease of entering…

    2 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  17. Display the subscription description in the customer view

    We should be able to see the description added to a subscription when viewing a customer. When a customer has multiple subscription on 1 plan it's really hard to find the right subscription to edit/cancel.

    14 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  18. iOS app for Zoho Subscriptions

    iOS app for Zoho Subscriptions

    13 votes
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    1 comment  ·  Usability  ·  Admin →
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    Released  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    iOS application is now available in App Store and you can search for “Zoho Subscriptions” and download it. The application which we have released is the first version and we will make sure to update it periodically. For now, it has almost the most used features like Reports, Notifications and Settings.

  19. Deleting an Invoice

    Deleting an Invoice

    7 votes
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    0 comments  ·  Invoice  ·  Admin →
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  20. Support for Danish language in Secure Payment Page

    Allow danish language in secure payment page

    2 votes
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