Skip to content

Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

488 results found

  1. Add more than one coupon to each subscription

    Each time we add a coupon, it removes the option to add more. Sometimes customers are able to redeem more than one coupon over the lifespan of their subscription, such as referring a customer to us and meeting whatever other criteria we set. We currently now have to create a new coupon specific to each customer for this sort of thing. We really should be able to add more than one coupon to each subscription.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Customization options in Hostedpages

    Allow customization options in hosted pages

    53 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Campaign / Channel

    I would love to have a field or fields for marketing channels or campaigns. Have a field in the API that you can pass it into and then be able to report on my customers who came from a certain channel or campaign.

    This would work nicely in Zoho as opposed to Google Analytics, because we could report on the Lifetime Value of certain channels and optimize our business based on it.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Under review  ·  1 comment  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Placeholder for Plan Price in Email Notifications

    Placeholder for Plan price with tax for Email notification.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Revenue Deferrals Support

    Enable Revenue Deferrals when invoices get created in ZOHO books. Any company that does Accrual Accounting has to revenue deferrals.

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Manage subscription availability for physical products/services

    It would be fantastic to be able to limit the number of available subscriptions in order to be able to manage physical products or services. For instance, we rent self-storage units and need to control when all units are already subsribed.

    31 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Selecting Billing Date/Grouping

    Both these options are excellent at the customer level. Selecting it as an overall preference is too restricting. I want to group invoices for some customers who have multiple subscriptions paid at one time, but not for others who process their payments by location. Invoicing billing dates need to be prior to subscription anniversary date where credit card billing dates are on (or near) the anniversary date.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Make coupon code case-insensitive

    We had customers complaining that coupon are not working and to our surprise we found that coupons in Zoho are case-sensitive which is odd, can you please make them case insensitive

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Coupons  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. widget

    Allow subscription widget to show price/day instead of total cost for week / month / year. i.e. $3.99/day instead of $19.95/week

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Increase number of customer portal customers for subscriptions

    You need to increase the number of allowed customer portal customers for subscriptions from 10 to unlimited. Setting a limit at 10 renders your product useless to me.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add maintenance cost for add-ons.

    Add a maintenance cost as a percentage to add ons. EX: Accounting integration for a single charge of $995.00. Add 10% per year to support accounting integration.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. packages description

    Add plan descriptions to packages to look like:

    Ending QTY Price Description
    500 995 Entry level package

    Also, can we add pictures in this feature request?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Show Conversion % from Trial User to Active User in reports

    I'd like to be able to see the percentage of trial users who have upgraded to a paid plan in a simple way.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. addon should have unit price editable

    Currently, when editing/adding a subscription in the GUI, you cannot edit the unit price of an addon. You can only edit the total amount. So if I want to override the price, and I update the qty, I have to do the math myself and put in the total, rather than just being able to put in the qty and unit price and let it do the math for me. You can do this already on the plan, but not the addon.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Plans  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. THANK YOU EMAIL

    Thank you email to go to customers with a coupon, portal address and fields to update customer contact information.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. option to include VAT on widget pricing

    option to include VAT on widget pricing, so instead of the vat excluded price showing, it shows the total amount, then this is broken down in checkout as normal.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I have a need for a Daily billing cycle. Can this easily be added to the current options?

    I have a use case whereby a product offering is better suited to be charged by the day. Could this not easily be added as an additional billing cycle?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Add images for add-ons or remove the missing image placeholder

    It would be nice if there was an ability to also upload images for add-ons in subscriptions. Because you currently cannot the invoices print with a missing image icon which makes it look like we didn't upload an image to the customer. Alternatively it would be nice if the missing image icon was not there or if the add-ons appeared grouped with the main subscription items on the invoice. This would all just look more professional.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Use meaningful search fields

    Right now the search in the UI searches on these fields;
    Payment Mode
    Customer Name
    Plan Name

    The only field helpful in identifying a particular subscription is customer name. Other Zoho apps will also search the reference field, which typically stores external ids and is a very common search value for identifying a specific record and navigating to it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base