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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Emoticons

    Possibility to add emoticons into email template.

    1 vote
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    0 comments  ·  Email Templates  ·  Admin →
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  2. Fatturazione Elettronica Italia

    Implementare la possibilità di fatturare elettronicamente come previsto per legge dalla normativa italiana - invio xml delle fatture allo SDI

    4 votes
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    0 comments  ·  Invoice  ·  Admin →
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  3. to be able to reactivate a member in subscriptions without charging them right away.

    to be able to reactivate a member in subscriptions without charging them right away.

    5 votes
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  4. sales person

    It would be great to have the salesperson field as an option in the hosted payment page.

    4 votes
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  5. Change plans

    In the customer portal, the customer should be able to view all the available plan and then switch from the existing plan to other plan.
    Say there is Silver, Gold Platinum plans and a customer is a subscriber of Gold plan, then on the Change plan page, show all the available plan with the customers subscribed plan i.e. Gold plan selected. The customer selects the other plan and clicks submits, on confirmation switch the customer to other plan calling the Upgrade/Downgrade API in the Subscription system.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  6. Additional SEPA input field in addition to BIC and Bank account number

    Currently our customers in Europe have to enter Bank Account number and Bank number to use goCardless.

    Go Cardless accepts however the input of a single SEPA number - which is the main way European customers input the numer nowadays to save time.

    2 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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  7. Ability to Customs reports to see Serial Numbers and Batches

    For now we can only custom the date range.

    It will be good to have the possibility to see the serial numbers. For Instance if I want to see the sales in a range period with the associated Serial Numbers, I can't.

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  8. Integration with Zoho inventory

    This would allow to manage subscriptions to specific product SKUs. This would be the best stack to manage a subscription box business or any use case where physical products are billed on a recurring basis

    17 votes
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  9. Two digit state code

    The State drop down box list states as the whole word (North Carolina, etc.), which if fine, but when you run a Subscription Details report to use for shipping out subscriptions, the state code should come out as an all cap Two digit code (US Postal code).
    The problem is that this State code sometimes shows as the two digit code, but about 20% of our subscriptions the code shows as the whole word or the two digit code is all lower case. Lots of extra work on our end to have to go through Report and change code to…

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  10. customize dashboard modules displayed

    Have the ability to move and or customize the information on the dashboard.

    1 vote
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  11. Coupon Code Needs to Have an Option to Affect SETUP FEE

    Currently there is no easy way to have coupons either discount setup fees or completely remove setup fees. This is something that needs to be offered to allow for better marketing of services.

    Please add this feature ASAP, I don't understand why SUBTOTALS would not be affected by coupons - seems like a large oversight.

    3 votes
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    1 comment  ·  Coupons  ·  Admin →
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  12. Build hosted page URL based on selected addons in widget

    When Creating a widget - it would be great if add-ons were taken into account. Two things need to happen:
    1. create a line for each addon associated with the plan in the widget
    2. set a cost calculation method in the addon with the following options
    a. unit
    b. volume
    c. tier
    d. package
    e. single (tickbox to in or exclude, cannot make additional quantity)
    f. percentage of current subscription value

    Based on the selection of the addon, the hosted page for payment is updated with the selected options, where the customer can make the final tweaks to the…

    19 votes
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  13. reactivate subscription from costumer portal

    the ability to reactivate a subscription from the member portal

    4 votes
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  14. Fantastic: I have an idea that I think would be great.

    I love how it's set up with a drop down box to choose the sales person, this allows an honest sales rep to put a sale in another sales Rep's name. Could you take this 1 step further and I don't want to try to guess how you would do it but it it was possible for 2 reps to share a sale. This happens a lot with my ShowTeams & I always have to manually fix it. I understand if my suggestion doesn't make it, Zoho rocks either way. Thank you for everything.

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  15. Appended URL

    There is a specific need to be capable of catching appended URLs for business using referral partners. At current, this has to be done by having someone develop a custom page, then post VIA API.

    This is a very definite need, as it is a standard practice for any large marketing or referral partner to pass custom URL parameters.

    1 vote
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  16. 291404

    What happen my item info istill now i havent any info about my item.my item track and reference number is track n.eg210157309et,eg210157290et&reference n.291403 and 291404

    1 vote
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    0 comments  ·  API  ·  Admin →
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  17. Option to Show Custom Fields with Own Section Only in Portal and/or Hosted Page

    Currently, if you add a custom field in the customer module, you are forced to have that field both in the portal and hosted page.

    It would be nice to choose whether you want it in the portal only or for both.

    Sometimes you want the customer to provide you the necessary information after they have purchased the service and/or product instead of having it all on the hosted page, which will be overwhelming.

    And have an own section (a separate tab, such as the account information and projects tab) in the portal to obtain the information to make it…

    4 votes
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  18. Stop Creating invoice on subscription - or make it optional

    We have a few clients who are interested in Zoho Subscriptions. However there is one main feature missing: Disable Auto billing on creation of Subscription.

    Here is the use case:

    Clients sell products directly and they sell products as a reseller.
    Every time a new subscription is created, an invoice is automatically send out to the customer. This behaviour is not good for all cases.
    Even upon activating "metered billing" - still the first invoice is always send out straight away.
    In case of selling direct products this is ok - however, when a seller is acting as a reseller,…

    1 vote
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  19. Improve checkout flow for GoCardless payment gateway

    To checkout with GoCardless using the hosted payment page the process is unnecessarily long and we have had many customers who have not completed the process completely as they think they have already completed it successfully.

    The process goes like this; Complete customer information, click next > view plan summary, select payment method, click next > Redirected to GoCardless hosted payment page, fill out customer information AGAIN, click next, click confirm > Redirected back to Zoho hosted page with plan summary AGAIN, this time displaying a message that says "Successfully verified your Gocardless account" with a green tick and the…

    3 votes
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  20. Ability to Change Page Layouts on Subscriptions + Customers

    Hi - it would be great if we could fully customize the page layouts of the Subscriptions and Customers pages (and everything else).

    There are extraneous fields I'd like to remove (e.g. Facebook, Twitter etc..), and custom fields I'd like to reorder. Thanks!

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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