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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. invoices

    Hosted Pages should have pre-populated billing info while creating subscription for existing customers.

    4 votes
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    0 comments  ·  API  ·  Admin →
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  2. Accounts while creating Plans/Addons/Refunds

    Liability and accounts other than income to be listed while creating Plan/Addon/Refund

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  3. ACH tracking

    Show the status of each and every ACH transaction within the Customer tab.
    The duration for processing is too long and the inability to know the outcome unless or until the entire process gets done is too far and having to manually go into my payment gateway account to check the status is rather cumbersome.

    3 votes
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    0 comments  ·  Admin →
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  4. Need to Increase the Maximum Number of Contacts

    Need to increase the maximum number of contacts for any one account. There is an arbitrary threshold of contacts for accounts and it creates major difficulties as we have accounts that pay from over two dozen locations.

    2 votes
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    0 comments  ·  Email Notification  ·  Admin →
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  5. reports

    I'd like to see the ability of the admin to print reports of the subscribers in the various subscription products and plans.

    For example, in our ecosystem, all the users in Plan 1, we'd like to have a report that lists all of these users with the following fields ... NAME, SHIPPING ADDRESS, EMAIL, PHONE NUMBER, $$BALANCE.

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  6. Add IPPay Payment Gateway

    IPPay is optimized for recurring payments and is able to get some of the lowest rates in the industry for recurring setups.

    3 votes
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    Not Planned  ·  0 comments  ·  Payment Gateways  ·  Admin →
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  7. Customizable Dunning Settings

    Dunning settings (how many emails and re-attempts) should be customizable and give more options. We use another service right now, and find that our success rate with certain clients was much higher if we extended our dunning process longer (ie. people out of town or traveling).

    2 votes
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    Not For Now  ·  1 comment  ·  Dunning Management  ·  Admin →
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  8. Option to Show/hide the total sales in Dashboard in Zoho Subscriptions and Zoho Books

    It would be nice to have an option of showing or NOT showing the total sales numbers when opening Zoho subscriptions or Zoho Books.

    0 votes
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    1 comment  ·  Usability  ·  Admin →
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