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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Integrate With the NMI Gateway

    The NMI gateway is the largest white-label gateway supporting over 150 processors for Card and ACH. All transactions would be able to qualify for level 2 processing fees as well as 3D secure cart. NMI has what is called the gateway emulator which uses the Authorize.net code, you just need to switch the URL strings to point to NMI. This is a quick dev project for ZOHO.

    28 votes
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  2. I would like to be able to query the API by customer and subscription at the same time

    Currently we can query the API for what I customer subscribes to but I would like to add the parameter of the subscription ID so that I do not need to loop through subscriptions to match on the one I am interested in.

    1 vote
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    1 comment  ·  API  ·  Admin →
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  3. I would like to track open and click rates for email notifications sent from Zoho Subscriptions and push the data into the CRM.

    I would like to track open and click rates for email notifications sent from Zoho Subscriptions and push the data into the CRM. It is currently not possible to track responses in Zoho Subscriptions

    1 vote
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    0 comments  ·  Admin →
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  4. Add JSON export of subscriptions data to fetch them in same format as they arrive in subscription events

    Having such export with detailed JSON data about subscriptions in same format as subscription data arrives to webhooks or returned via "Retrieve Subscription" API endpoint will allow to fetch customer. card, custom fields and notes detailed information avaialble without tons of requests to Zoho API.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  5. Add created_time and update_time to batch exports for subscriptions

    Currently there is no a way to export values of createdtime and updatedtime (probably DateTimeOffset?) values when you making a batch export. This making a challenge if you need to process only new or changed subscriptions subset for some import procedure, e. g. to bigquery or other database for analisys without making many of requests to zoho to obtain.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  6. Allow to downgrade subscription plan from hosted page

    Hi,
    The user can upgrade his subscription from a hosted page, But he cannot downgrade the plan from the hosted page, it's only allowed in the portal.
    It would be great if he can downgrade his subscription plan from the hosted page.
    Thank You!

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  7. Zoho Sign Integration

    It would be great to have Zoho Sign integrated with subscriptions for sending legal agreements

    8 votes
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    0 comments  ·  API  ·  Admin →
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  8. Future dated checkout option

    in embed widget or in hosted payment page

    3 votes
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  9. Optional Billing Date Change for Recurring Billing Plan

    We need to be able to change a billing date very quickly as a "ONE TIME" status. Instead of creating a new subscription, we need to be able to click on "Next Billing Date" and change it either a "One Time Change" Or "Recurring Change". This also needs to be able to move it Forward AND Backward in time. As ZOHO currently stands, you can't move a billing date forward in time. This is a major issue in the software. For example, if a customer's billing date is on the 25th of the month, you can't move it to the…

    3 votes
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  10. Create URL with Coupon Code Added to Hosted Payment Page

    I would love to be able to create a URL with a Coupon Code to automatically be added to the hosted payment page - much like is already capable with the URL modification for Add-Ons functionality on hosted payment page.

    3 votes
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    0 comments  ·  Coupons  ·  Admin →
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  11. Custom Customers Fields for selected plans

    I have a few plans. One plan needs a custom field takes the customer's T-Shirt size. This is exclusively for this plan only, I dont want this custom field showing up anywhere else.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  12. Add a "Setup Fee" (Or similar) to Add-ons

    We want to be able to price an add-on like this: (Base Price) + (Recurring Amount per month/year). For doing maintenance on peoples equipment, this would be VERY helpful to charge people for maintenance plans on additional systems.

    7 votes
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  13. Fatturazione Elettronica Italia

    Implementare la possibilità di fatturare elettronicamente come previsto per legge dalla normativa italiana - invio xml delle fatture allo SDI

    9 votes
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    0 comments  ·  Invoice  ·  Admin →
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  14. 4 votes
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  15. Establish Min-Max values on plans and add-ons

    We would like clients to subscribe to our product with a minimum user of 5. We also want a maximum user limit for a specific plan after which client will have to switch to higher plan (next) that have unlimited users.
    On hosted page, minimum value should be taken into consideration for user not to enter value below same for max value.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  16. android pay & apply pay

    Android Pay & Apply Pay - Stripe has this on their gateway and would be nice if zoho subscription can push this out on the checkout page.

    9 votes
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  17. Create a coupon that can only be used by selected customers

    It would useful to create coupons that can only be redeemed by selected customers.

    1 vote
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    0 comments  ·  Coupons  ·  Admin →
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  18. cloning plans

    Would be great if plans and products could be cloned

    4 votes
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  19. Multiple Payment Gateway Integrations

    Ability to integrate to multiple authorize.net (and other gateways) portals through one account. Most businesses have more than one merchant and having the ability to use them all in one place would make things a lot easier and more organized

    4 votes
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  20. Allow Your customers add a new card or bank account through Customer Portal.

    Change this to ALLOW because currently "Your customers can only update their card/bank details and not add a new card or bank account through Customer Portal"

    3 votes
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