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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Add ACH payments with WePay

    WePay is the cheapest payment gateway out of all of the choices so it would make it sweeter if Zoho could support WePay's ACH capabilities.

    https://blog.wepay.com/2015/09/16/introducing-our-new-ach-solution/

    6 votes
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  2. Download pdf invoices individually

    Select multiple invoices and allow the possibility to download them separately one by one in pdf format (1 invoice per pdf) instead of creating a file of multiples invoices in 1 pdf only.

    8 votes
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    0 comments  ·  Invoice  ·  Admin →
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  3. Add Plaid ACH verification to Stripe integration!

    Stripe + Plaid is the easiest way for customers to verify their ACH payment info. It's easier than entering a credit card number. Plus they don't charge anything on top of Stripe's already super-low ACH fee! It could save us thousands of dollars each year, if we could use this option. But normal "2 deposit" verification methods are slow and the client is likely to forget about returning to verify.

    Plaid makes it all super easy and it works flawlessly with Stripe, adding the bank account as a payment method, instantly.

    Please add support for this! https://plaid.com/docs/link/stripe/

    15 votes
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  4. Add ACH debit ability to Stripe Integration in Subscriptions

    Add ACH debit ability to Stripe Integration in Subscriptions

    7 votes
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  5. Points Credit System for Metered Billing

    For example, if you're a telecom company and have a certain number of minutes included in a subscription package. It would be nice if it was possible to configure metered billing to include x amount of minutes for free with the plan, and then charge per minute used over the number included in the plan.

    3 votes
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  6. 4 votes
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    1 comment  ·  Usability  ·  Admin →
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  7. Send Retainer Invoice (Advance Payment Request) with email notification workflow before subscription renewal date

    We would like the ability to send retainer invoices based on the value of the renewal invoice that can be attached to subscription email notification workflows.
    The idea is that Zoho Subscriptions does not create invoices until the subscription renewal date. However, in practice, invoices need to be sent out to clients 45, 30 or 15 days before the due date.
    What we do now is to manually create Retainer Invoices on Zoho Books 45 days before the subscription renewal date. We would like this to be automated on Zoho Subscriptions and this solves the biggest voted request on Zoho…

    6 votes
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  8. Register / Free plan

    If I understand correctly, a plan always has a price and duration. We're operating on a freemium model, where some content is available to payed users but also some content is available to users who just register.
    It is kind of possible to emulate it by specifying a price of 0 euros, but it looks like a hack; there is still a price shown, there is still payment information asked, and there is still a duration.
    To us, it would be great if there is a 'register' or 'free plan' option that doesn't show the price, doesn't ask for payment…

    10 votes
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    0 comments  ·  Plans  ·  Admin →
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  9. Add Zoho Subscription integration on Integromat

    Integromat is a lot more powerful than Zapier and way cheaper.
    Please integrate Zoho Subscriptions (and your other apps) with Integromat so we can use it with this powerful automation tool.
    Thanks!

    7 votes
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  10. Enable Paypal for Zoho Subscriptions

    Paypal is one the main payment gateway in the world and we should be able to use it with Zoho Subscriptions.
    I have no other way to use Zoho Subscriptions and I'm horrified that we cannot use Paypal for recurring payments with Zoho. Recurring payments work perfectly directly in Paypal

    8 votes
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  11. Give Customers OPTION To Choose: ONE-TIME or RECURRING SUBSCRIPTION

    Screenshot --> https://www.screencast.com/t/S2W6fAyFl8

    As a business owner, my sales people are calling company's for a service that I offer. The client can either choose:
    ONE TIME
    or
    MONTHLY SUBSCRIPTION

    It is the clients decision to choose which payment option they want.

    PLEASE PLEASE PLEASE just add this checkbox:
    Make This ONE-TIME Payment

    To: Zoho Subscriptions

    Screenshot: https://www.screencast.com/t/S2W6fAyFl8

    8 votes
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  12. Know where we give discounts by letting us choose a Z Books account for each coupon

    When you create a coupon today, we can't asociate this coupon to a specific Zoho Books account, in the same fashion as we can do it for Plans and Add-ons: it all goes to the generic "70960000" discount account and we don't know what amount of discount we have given for each Product...
    To improve revenue management and profitability, it is key to know how much discounts we have made for each Product!
    The SIMPLE SOLUTION to this issue is to let us choose a specific Zoho Books account for coupons, in the same way that we can choose it…

    9 votes
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    0 comments  ·  Coupons  ·  Admin →
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  13. Email Validation / Confirm Email field on Hosted Pages

    When someone is checking out it is not uncommon for them to mistype their email address. Add a field where users confirm their email address before making payment to avoid this issue.

    7 votes
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  14. Referral Program

    Each customer has a unique referral code that they can give to people who want to be new customers. Customers will receive a one-time credit applied to their subscription when a new customer signs up using their referral code. New customers will have a coupon applied to their subscription when signing up with a valid referral code.

    6 votes
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  15. allow portal access for all customers with same email

    Please allow customers with same email to all have portal access or add a way to move subscriptions from one customer to another.

    7 votes
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  16. duplicate customer

    Be able to merge duplicate customer. (create by multiple subscription or zoho crm)

    20 votes
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  17. stripe payment options for europe

    support for Bancontact, Giropay, iDEAL, SEPA Direct Debit, and SOFORT through stripe in europe

    https://stripe.com/blog/european-payment-methods

    101 votes
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  18. Integrate with Square Payment Gateway

    We can use Square in zoho books but not subscriptions? We should be able to use it on both! Please integrate this! This would allow square to be used across zoho. Square already has subscription billing so it shouldn't be a hard thing to implement.

    12 votes
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  19. Auto calculate / create Prorated Refund Due for Subscriptions Cancelled Mid Term

    When a subscription is cancelled during the middle of the term, the option to refund the prorated amount due back to the customer should exist. This feature exists partially when you change a subscription. When that happens, a credit note is created for the balance already paid and applied to a new invoice with the new amount. This is similar to cancellations - we shouldn't have to manually calculate the amount to be refunded.

    10 votes
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  20. Discounts Per Item / Add-On

    We need a way to be able to apply a discount per item if need be.

    For example, say we are a phone company and sell the following as add-ons:

    2 phone lines
    1 fax line
    2 additional phone numbers

    We would like to apply a 5 dollar monthly discount on the fax line and a 10 dollar discount on each phone line and a 10% discount on the phone numbers.

    Perhaps this could be achieved by allowing multiple coupons to be applied per subscription as per another suggestion.

    15 votes
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    0 comments  ·  Coupons  ·  Admin →
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