Skip to content

Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

488 results found

  1. addon

    Include placeholders for Addons so that when a subscription is updated (e.g. an addon has been added or removed), the updated list of addons can be displayed in the 'Update Subscription' email.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Sync trial subscriptions to leads module in CRM

    Free trial subscriptions should automatically populate from Zoho Subscriptions as a lead in Zoho CRM so that sales engagement will be triggered during the trial period.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. CrediMax

    Most of global payment gateways do not support or provide service to Bahrain , Users from Bahrain are using local payment gateways like CrediMax

    I hear that it was in your development backlog already I wish if to see be able to use payment gateway feature on Zoho through CrediMax

    Thank you

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Bulk import back dated subscriptions

    We have an existing subscription database and want to migrate to Zoho. To do this properly I would need to import our subscriber base and include current values/last payment info and expire dates. Is there a way to mass import back dated subscription info?

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Make quantity visible on subscription lists + customer overviews

    Please show quantity for each subscription in the customer overview and in the customer portal subscription overview page. This would save an extra click and give a better overview of the actual status.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. BOTH ANDROID AND IOS NEED THE FEATURE TO ADD CREDIT CARD INFO

    NEED TO BE ABLE TO ADD CREDIT CARD INFOR IN BOTH APP PLATFORMS. I NEED THIS TO LAUNCH MY BUSINESS. I WANT TO USE ZOHO. WHEN I SET UP A NEW CUSTOMER AND SUBSCRIPTIONS THE ONLY THING MISSING IS TO ENTER THE CREDIT CARD INFO AND PROCESS IT. PLEASE FIX THIS ASAP

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. On Invoice, Show Updated Discounted Rate Per Item When Coupon Applied

    When you apply a coupon to subscription, the invoice to the customer only shows:

    Item | Qty | Rate | Discount % | Amount

    We would like our customers to be able to see their updated discounted rate per item (not subtotal) on the invoice.

    For instance, it should look like:

    Item | Qty | Rate | Discount % | Discounted Rated | Amount

    Widget | 2 | $349 | 20% | $279.20 | $558.40

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Index Data Updates Upon Repository validation Corrects Historical Rscords Affecting EGlobal Economic

    Global Transactions transmitted from Fiduciary dashboards and bank entry back office journaled entries resulting in Summary Account Balance E-Commerce Deposits, Transfers and Credits Requires re-Adjusted Account expired from delayed subscription bockchains

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Payment Gateways  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Integrate with Tax Jar. 10X cheaper!

    Integrate with Tax Jar. 10X cheaper!

    30 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Better audit trail for Subscriptions

    It's very hard in the Zoho invoice/subscription systems to know if an email, invoice, notification was sent out and when they will be sent out in the process. Whenever I create a subscription, I am unsure if something was sent out or when it will be sent out. Please make it more transparent within the subscription the dates of when they'd be sent.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Fractional quantity for subscription

    In order to simulate metered billing, we need to be able to do fractional quantities for usage.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Show Salesperson in Active Subscriptions View

    When viewing the active subscriptions, it would be ideal to have a column which displays the salesperson responsible for the subscription.This way, when I export the active subscriptions to an XLSX, I will see the account name, the $ amount, the item name and the salesperson.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Charge an immediate/split setup fee for trial accounts

    I need the ability to charge an immediate setup fee for a trial account to account for the cost of shipping. I also need to be able to charge two sets of fees, one for the shipping and handling, the other for activation and equipment fees.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Custom function for Customer module

    The custom function option is not available for the Customer module.
    If I need to update field using custom function then it can't be done in Zoho Subscription

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Separate app for sales person

    It would be great to have a separate portal or app for sales persons. In that way they can track the sales they have made and commission earned. It would also be an opportunity to incorporate some element of competition through Gamescope which is used in Zoho CRM.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Improve mobile version of the search customer name

    Right now the search Customer Name is terrible when adding a subscriptions. You cannot type either the first or last name. It won't find anything.

    TO add to that, you need to type the salutation first then the first name.

    Please make the search function smarter

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add customer in subscriptions by using "search from crm" in mobile version

    Add "search from crm" when adding a customer from mobile version.

    It's already there in the browser version. Really need this to work on mobile

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Customize detailed reports

    Add the ability to customize the detailed sales reports. Specifically, it would be very helpful to be able to add the customer's email to the detailed list of sales by add-on. That feature would enable us to more easily communicate with customers based on their subscription.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Auto confirmation facility while reconciling available credits for a customer

    If a customer has done advance payment, an acknowledgement goes to the customer about the excess payment. But later when this excess payment is mapped against an invoice, there is no auto confirmation going to the customer that the excess payment is accounted against which invoice.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Integrate Zoho Books & Zoho Subscriptions with PayFast payment gateway

    Allow South African businesses to accept online payments by integrating Zoho Books and Zoho Subscriptions with the south African payment gateway PayFast

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base