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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Joomla component

    I see that you already have an integration with Wordpress, but what about Joomla, do you have a plan to integrate your application with it?

    1 vote
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    0 comments  ·  Admin →
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  2. Delay prorated invoices

    For addons that change relatively frequently, it would be great if we could just have the prorated amounts appear on the next invoice, instead of generating an invoice instantly.

    8 votes
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    1 comment  ·  Invoice  ·  Admin →
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  3. cohort analysis repory

    Cohort analysis:
    - customer by cohort
    - customer churn by cohort
    - Revenue by CUSTOMER cohort
    - revenue net churn

    I have the reports ready with excel. would love sending them over to you guys

    18 votes
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    2 comments  ·  Reports  ·  Admin →
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  4. Broadcasting Message

    Hi,

    As we are capturing the customer contact details like email and mobile number, it would be good if we can send broadcasting messages like in case of a downtime or any other common message that needs to be sent to all the customers.

    Option to broadcast messages over email and SMS (text message) would be great.

    Thank you.

    1 vote
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  5. Supporting Arabic Language

    Zoho one of the best tools to manage and maintain customers and subscription, we need to have RTL support in order to support Arabic and Hebrew languages.

    6 votes
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    0 comments  ·  Usability  ·  Admin →
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  6. Add more customisation to email notification

    I wish I could add more placeholders like my company logo, end of subscription date, on behalf of chosen salesperson

    Thanks

    3 votes
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  7. portal

    Add an option to enable portal automatically every time a new subscription is created for a customer. We convert our customers (monthly recurring subscriptions) from Zoho CRM, not a website API. The only way to enable the client portal today is manually for every customer. this is too cumbersome and prone to human error (forgetting).

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  8. Add metered Billing

    Allow for metered billing based on usage. Create a way to input quantity rate and amount.

    20 votes
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  9. 1 vote
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    0 comments  ·  Usability  ·  Admin →
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  10. Edit email notifications sent to admin users:

    It would be great if you could edit the content of the email that is generated automatically when a payment is succesfull.

    i wish to have:
    Product Name.
    Subscription Plan.

    6 votes
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  11. 1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  12. multiple crm

    Allow multiple Subscription organizations sync to the same CRM instance.

    4 votes
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  13. Option to not send an invoice in advance

    Many of our customers don't want an invoice sent before their card is automatically charged. We also don't want to send invoices in advance for certain types of plans. Would be nice to have a checkbox when setting up a plan or subscription to make this optional.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  14. Do not allow duplicate email for portal signup for Customers

    The issue is if you create a customer with different name but same email then if you activate the customer's portal page then all of his previous record will be erased which can be fixed by using api in code but we are deeply concern because our sales team do not have technical knowledge much and we don't like to take risk too.

    6 votes
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  15. duplicate a plan

    It could be nice and fast to duplicate a plan.

    8 votes
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    0 comments  ·  Plans  ·  Admin →
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  16. Create subscriptions from CRM

    Create a subscription from Zoho CRM interface.

    6 votes
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    Hi,

    Now, You can directly create and edit a subscription in Zoho CRM without having to push them from Zoho Subscriptions. To setup integration with Zoho CRM, follow the steps given below,

    1. Login  to your Zoho CRM account and head to Settings > Marketplace > Zoho > Zoho Finance Suite > Finance Modules > Edit > Enable Subscriptions and Recurring Billing option.
    2. Now Zoho Subscriptions tab will show up in Zoho CRM. Click ‘+ New Subscription’ button to create a new subscription.
    3. In Subscriptions list, click on the ‘Pencil’ icon to edit the particular subscription.

    If you have any further queries, kindly drop us mail to support[at]zohosubscriptions.com

  17. When adding a yearly add-on to a monthly plan bill the add-on at the yearly value, once per year

    I bill customers monthly x$ per plan and $y, $x for some addons, however certain addons are yearly (e.g. the renewal of a domain name) this is an add-on that only needs to repeat yearly - it would be great if that add on showed up at its full value in the month it was added and then again 12 months later (not at the full price / 12 each month)

    4 votes
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  18. Provide ability to modify subscription then regenerate invoice

    It would be great to have the ability to update the addons and usage after an invoice is generated at the start of the new term (say as a result of a mistake or failure of the usage collector that was meant to call the ZOHO API) and then have the invoice regenerated (replacing the old one) and if required (as if invoice already paid) an adjustment charged billed or credit note applied to the account

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  19. A timed discount coupon attached to a plan that decreases in % based on time..

    A timed % discount coupon attached to a plan that decreases based on time.. This would help to incentivise clients on 30 day free trial to sign-up to our SaaS..Example: Client in a free trial is shown that if they subscribe in next 20 days they receive 20% discount.. When we start on day 21 that discount changes to 10%

    1 vote
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    0 comments  ·  Admin →
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  20. Integration of chartmogul for business reporting

    Hi there !

    Is there a way to communicate with chartmogul (https://chartmogul.com/) maybe over zapier or a direct integration.
    This tool is used for supervising business and make some reports for business angels and investors in companies.

    Thank you so much

    23 votes
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    0 comments  ·  Reports  ·  Admin →
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