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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Eway

    Please can you add eway to your payment gateway platform.

    Thanks

    6 votes
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  2. Give Customers OPTION To Choose: ONE-TIME or RECURRING SUBSCRIPTION

    Screenshot --> https://www.screencast.com/t/S2W6fAyFl8

    As a business owner, my sales people are calling company's for a service that I offer. The client can either choose:
    ONE TIME
    or
    MONTHLY SUBSCRIPTION

    It is the clients decision to choose which payment option they want.

    PLEASE PLEASE PLEASE just add this checkbox:
    Make This ONE-TIME Payment

    To: Zoho Subscriptions

    Screenshot: https://www.screencast.com/t/S2W6fAyFl8

    8 votes
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  3. Register / Free plan

    If I understand correctly, a plan always has a price and duration. We're operating on a freemium model, where some content is available to payed users but also some content is available to users who just register.
    It is kind of possible to emulate it by specifying a price of 0 euros, but it looks like a hack; there is still a price shown, there is still payment information asked, and there is still a duration.
    To us, it would be great if there is a 'register' or 'free plan' option that doesn't show the price, doesn't ask for payment…

    10 votes
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    0 comments  ·  Plans  ·  Admin →
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  4. Know where we give discounts by letting us choose a Z Books account for each coupon

    When you create a coupon today, we can't asociate this coupon to a specific Zoho Books account, in the same fashion as we can do it for Plans and Add-ons: it all goes to the generic "70960000" discount account and we don't know what amount of discount we have given for each Product...
    To improve revenue management and profitability, it is key to know how much discounts we have made for each Product!
    The SIMPLE SOLUTION to this issue is to let us choose a specific Zoho Books account for coupons, in the same way that we can choose it…

    9 votes
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    0 comments  ·  Coupons  ·  Admin →
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  5. Reference ID in the email notifications

    We'd need a placeholder for the subscription reference ID in the email notifications

    3 votes
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    0 comments  ·  Email Templates  ·  Admin →
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  6. Enable Paypal for Zoho Subscriptions

    Paypal is one the main payment gateway in the world and we should be able to use it with Zoho Subscriptions.
    I have no other way to use Zoho Subscriptions and I'm horrified that we cannot use Paypal for recurring payments with Zoho. Recurring payments work perfectly directly in Paypal

    8 votes
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  7. paid revenue for a particular plan

    Actual paid revenue report plan & date wise performance is good to have.

    Pricing is very sensitive subject and which plan is performing well is always a good insight for subscription business.

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  8. allow portal access for all customers with same email

    Please allow customers with same email to all have portal access or add a way to move subscriptions from one customer to another.

    7 votes
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  9. Integrate with Square Payment Gateway

    We can use Square in zoho books but not subscriptions? We should be able to use it on both! Please integrate this! This would allow square to be used across zoho. Square already has subscription billing so it shouldn't be a hard thing to implement.

    12 votes
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  10. Proper revenue recognition!! How can this not be included already!

    you don't recognize a 3 month subscription in month 1

    1 vote
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  11. options to enable/disable attatchment

    It will be great if you can provide options to Enable/Disable attachment for all or specific customers during Reminders, Invoice generate and other events in Email communication.

    Reason: Many corporate customers have strict IT policy of no outside email with attachment.

    1 vote
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    0 comments  ·  Admin →
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  12. Customer Notes in checkout

    We would love for our customers to be able to list their own notes at checkout. Allergies, dietary restrictions, meal choices, delivery notes, etc would be very helpful with our meal plans.

    6 votes
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  13. Multiple custom hosted payment pages templates

    Hi
    At the moment only one hosted payment page can be used for all subscriptions. However some clients (and us) have multiple different subscriptions types with different terms of service. Would be good if subscriptions allows the creation of more than one Hosted Payment page.
    Thanks!

    8 votes
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  14. Referral Program

    Each customer has a unique referral code that they can give to people who want to be new customers. Customers will receive a one-time credit applied to their subscription when a new customer signs up using their referral code. New customers will have a coupon applied to their subscription when signing up with a valid referral code.

    6 votes
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  15. Auto calculate / create Prorated Refund Due for Subscriptions Cancelled Mid Term

    When a subscription is cancelled during the middle of the term, the option to refund the prorated amount due back to the customer should exist. This feature exists partially when you change a subscription. When that happens, a credit note is created for the balance already paid and applied to a new invoice with the new amount. This is similar to cancellations - we shouldn't have to manually calculate the amount to be refunded.

    10 votes
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  16. Export

    When i export the customer it would be nice to add the suscription plans and active or inactive, the problem is that we have for 4 magazines.

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  17. Print Labels

    I would like to print labels for zoho suscriptions in the diferents plans

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  18. Allow the same person to log into different company portals

    Right now, an email address can only be used in one portal. I have contacts who work for more than one company. They are only able to see one company portal, pay bills, etc. I need the ability for the same person (email) to be able to pay invoices and see information for multiple companies.

    4 votes
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    1 comment  ·  Admin →
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  19. Discounts Per Item / Add-On

    We need a way to be able to apply a discount per item if need be.

    For example, say we are a phone company and sell the following as add-ons:

    2 phone lines
    1 fax line
    2 additional phone numbers

    We would like to apply a 5 dollar monthly discount on the fax line and a 10 dollar discount on each phone line and a 10% discount on the phone numbers.

    Perhaps this could be achieved by allowing multiple coupons to be applied per subscription as per another suggestion.

    15 votes
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    0 comments  ·  Coupons  ·  Admin →
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  20. Portal invite add cc or bcc. Also add to Email Notification

    Add the option to add cc or bcc to client portal email invite. We have a few clients stating they never received it and theres no way to track it.
    There is currently no option in under Email Notifications.

    4 votes
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