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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

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  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Make coupon code case-insensitive

    We had customers complaining that coupon are not working and to our surprise we found that coupons in Zoho are case-sensitive which is odd, can you please make them case insensitive

    1 vote
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    0 comments  ·  Coupons  ·  Admin →
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  2. widget

    Allow subscription widget to show price/day instead of total cost for week / month / year. i.e. $3.99/day instead of $19.95/week

    2 votes
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  3. Integrate with Tax Jar. 10X cheaper!

    Integrate with Tax Jar. 10X cheaper!

    30 votes
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    1 comment  ·  Integrations  ·  Admin →
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  4. Option to Show Custom Fields with Own Section Only in Portal and/or Hosted Page

    Currently, if you add a custom field in the customer module, you are forced to have that field both in the portal and hosted page.

    It would be nice to choose whether you want it in the portal only or for both.

    Sometimes you want the customer to provide you the necessary information after they have purchased the service and/or product instead of having it all on the hosted page, which will be overwhelming.

    And have an own section (a separate tab, such as the account information and projects tab) in the portal to obtain the information to make it…

    4 votes
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    0 comments  ·  Hosted payment pages  ·  Admin →
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  5. Filter on custom fields in the subscriptions and invoice objects

    We use custom fields to tag subscriptions and invoices to fit our workflow. Right now, without the ability to search based on those fields, I am having get full lists and iterate over them to find what I am looking for.

    4 votes
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  6. Increase number of customer portal customers for subscriptions

    You need to increase the number of allowed customer portal customers for subscriptions from 10 to unlimited. Setting a limit at 10 renders your product useless to me.

    3 votes
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  7. Integrate With the NMI Gateway

    The NMI gateway is the largest white-label gateway supporting over 150 processors for Card and ACH. All transactions would be able to qualify for level 2 processing fees as well as 3D secure cart. NMI has what is called the gateway emulator which uses the Authorize.net code, you just need to switch the URL strings to point to NMI. This is a quick dev project for ZOHO.

    28 votes
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    1 comment  ·  Payment Gateways  ·  Admin →
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  8. Add maintenance cost for add-ons.

    Add a maintenance cost as a percentage to add ons. EX: Accounting integration for a single charge of $995.00. Add 10% per year to support accounting integration.

    3 votes
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  9. packages description

    Add plan descriptions to packages to look like:

    Ending QTY Price Description
    500 995 Entry level package

    Also, can we add pictures in this feature request?

    3 votes
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  10. Show Conversion % from Trial User to Active User in reports

    I'd like to be able to see the percentage of trial users who have upgraded to a paid plan in a simple way.

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  11. addon should have unit price editable

    Currently, when editing/adding a subscription in the GUI, you cannot edit the unit price of an addon. You can only edit the total amount. So if I want to override the price, and I update the qty, I have to do the math myself and put in the total, rather than just being able to put in the qty and unit price and let it do the math for me. You can do this already on the plan, but not the addon.

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  12. THANK YOU EMAIL

    Thank you email to go to customers with a coupon, portal address and fields to update customer contact information.

    1 vote
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  13. I have a need for a Daily billing cycle. Can this easily be added to the current options?

    I have a use case whereby a product offering is better suited to be charged by the day. Could this not easily be added as an additional billing cycle?

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  14. Add images for add-ons or remove the missing image placeholder

    It would be nice if there was an ability to also upload images for add-ons in subscriptions. Because you currently cannot the invoices print with a missing image icon which makes it look like we didn't upload an image to the customer. Alternatively it would be nice if the missing image icon was not there or if the add-ons appeared grouped with the main subscription items on the invoice. This would all just look more professional.

    3 votes
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    0 comments  ·  Invoice  ·  Admin →
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  15. Free Trial Upgrade To Paid

    Allow users to upgrade from Free Trial to Paid before the end of the free trial. In a software subscription model, a user may do a 30 day free trial where they receive a trial license. They may be ready to purchase after 10 days, and want their full license. There is no option in Zoho Subscriptions for the user to activate their subscription before the end of the free trial

    4 votes
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    1 comment  ·  Subscriptions  ·  Admin →
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  16. Use meaningful search fields

    Right now the search in the UI searches on these fields;
    Payment Mode
    Customer Name
    Plan Name

    The only field helpful in identifying a particular subscription is customer name. Other Zoho apps will also search the reference field, which typically stores external ids and is a very common search value for identifying a specific record and navigating to it.

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  17. option to include VAT on widget pricing

    option to include VAT on widget pricing, so instead of the vat excluded price showing, it shows the total amount, then this is broken down in checkout as normal.

    3 votes
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  18. Re-Organize Hosted Payment Page Fields

    It would be great to be able to change the order of appearance for the fields in the hosted payment page. For example, in our use case (print subscriptions) it would be best if the order was Subscriber Information > Shipping Information > Billing Information (with a different Billing Name) > Credit Card Details

    3 votes
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    0 comments  ·  Hosted payment pages  ·  Admin →
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  19. Shipping Name vs. Billing Name (Gifting Subscriptions)

    It would be great to be able to 'gift' a subscription to another individual. For example, we are a print publication with subscribers who frequently receive the magazine because they were signed up by another individual (e.g. a grandparent subscribing their grandchild). However, the current hosted payment pages do not allow for a distinction between Billing and Shipping name.

    8 votes
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    0 comments  ·  Hosted payment pages  ·  Admin →
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  20. package com.zoho.crm.library.setup.restclient does not exist

    I have added the SDK to the project class path. But when i try to call ZCRMRestClient.initialize();

    I get this error: package com.zoho.crm.library.setup.restclient does not exist

    1 vote
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