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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Zoho Sign Integration

    It would be great to have Zoho Sign integrated with subscriptions for sending legal agreements

    8 votes
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    0 comments  ·  API  ·  Admin →
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  2. Fatturazione Elettronica Italia

    Implementare la possibilità di fatturare elettronicamente come previsto per legge dalla normativa italiana - invio xml delle fatture allo SDI

    9 votes
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    0 comments  ·  Invoice  ·  Admin →
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  3. Fatturazione Elettronica Italia

    Implementare la possibilità di fatturare elettronicamente come previsto per legge dalla normativa italiana - invio xml delle fatture allo SDI

    4 votes
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    0 comments  ·  Invoice  ·  Admin →
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  4. Fantastic: I have an idea that I think would be great.

    I love how it's set up with a drop down box to choose the sales person, this allows an honest sales rep to put a sale in another sales Rep's name. Could you take this 1 step further and I don't want to try to guess how you would do it but it it was possible for 2 reps to share a sale. This happens a lot with my ShowTeams & I always have to manually fix it. I understand if my suggestion doesn't make it, Zoho rocks either way. Thank you for everything.

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  5. Appended URL

    There is a specific need to be capable of catching appended URLs for business using referral partners. At current, this has to be done by having someone develop a custom page, then post VIA API.

    This is a very definite need, as it is a standard practice for any large marketing or referral partner to pass custom URL parameters.

    1 vote
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  6. to be able to reactivate a member in subscriptions without charging them right away.

    to be able to reactivate a member in subscriptions without charging them right away.

    5 votes
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  7. 291404

    What happen my item info istill now i havent any info about my item.my item track and reference number is track n.eg210157309et,eg210157290et&reference n.291403 and 291404

    1 vote
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  8. sales person

    It would be great to have the salesperson field as an option in the hosted payment page.

    4 votes
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  9. Change plans

    In the customer portal, the customer should be able to view all the available plan and then switch from the existing plan to other plan.
    Say there is Silver, Gold Platinum plans and a customer is a subscriber of Gold plan, then on the Change plan page, show all the available plan with the customers subscribed plan i.e. Gold plan selected. The customer selects the other plan and clicks submits, on confirmation switch the customer to other plan calling the Upgrade/Downgrade API in the Subscription system.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  10. Stop Creating invoice on subscription - or make it optional

    We have a few clients who are interested in Zoho Subscriptions. However there is one main feature missing: Disable Auto billing on creation of Subscription.

    Here is the use case:

    Clients sell products directly and they sell products as a reseller.
    Every time a new subscription is created, an invoice is automatically send out to the customer. This behaviour is not good for all cases.
    Even upon activating "metered billing" - still the first invoice is always send out straight away.
    In case of selling direct products this is ok - however, when a seller is acting as a reseller,…

    1 vote
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  11. android pay & apply pay

    Android Pay & Apply Pay - Stripe has this on their gateway and would be nice if zoho subscription can push this out on the checkout page.

    9 votes
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  12. Improve checkout flow for GoCardless payment gateway

    To checkout with GoCardless using the hosted payment page the process is unnecessarily long and we have had many customers who have not completed the process completely as they think they have already completed it successfully.

    The process goes like this; Complete customer information, click next > view plan summary, select payment method, click next > Redirected to GoCardless hosted payment page, fill out customer information AGAIN, click next, click confirm > Redirected back to Zoho hosted page with plan summary AGAIN, this time displaying a message that says "Successfully verified your Gocardless account" with a green tick and the…

    3 votes
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  13. Ability to Change Page Layouts on Subscriptions + Customers

    Hi - it would be great if we could fully customize the page layouts of the Subscriptions and Customers pages (and everything else).

    There are extraneous fields I'd like to remove (e.g. Facebook, Twitter etc..), and custom fields I'd like to reorder. Thanks!

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  14. Automatically add Australian GST for Australian-domiciled customers only

    Automatically add GST for Australian-domiciled customers only - without the need to change individual customer tax setting manually

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  15. Add dynamic email attachments that can include placeholders.

    I.e. An agreement document PDF attached to the new signup email, with some static text and a box on the left with space for the agreement holders name, address, the plan they are on, the start date and the price etc.

    3 votes
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    0 comments  ·  Email Templates  ·  Admin →
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  16. CHECKOUTSUB

    CHECKOUT/SUBSCRIPTION NEEDS CART & ADDONS!

    • Need a cart for multiple multiple products with one-time fees

    • Each product needs to SHOW all add-ons. Add-ons need to be one-time and subscription based

    • Need subscription add-ons

    • Need functionality to UPSELL and actually use Zoho Payments. Right now, it is unusable for anyone in SALES that doesn't charge simple fees or subscriptions.

    The world has entered the micro-transactional model (Thank you Minecraft). Its time that we had the capability to maximize our profitability, which will turn into more Zoho subscriptions and customers.

    PLEASE UPVOTE THIS!

    2 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  17. Can my user pay in offline mode as net amount from multiple invoices using invoice link?

    Say I have three invoices with amount of Rs.500 each. So total amount will as Rs.1500. Now user would have received three invoice emails from me with invoice link. As for I know, user have to click invoice link in each invoice to pay Rs.500. User need to press link in each invoice to pay all invoice amount, means he/she needs to click and make payment 3 times. Instead of this, is there any way to get single payment as RS.1500 from any of the invoice link?

    3 votes
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    0 comments  ·  Invoice  ·  Admin →
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  18. Coupon Code Needs to Have an Option to Affect SETUP FEE

    Currently there is no easy way to have coupons either discount setup fees or completely remove setup fees. This is something that needs to be offered to allow for better marketing of services.

    Please add this feature ASAP, I don't understand why SUBTOTALS would not be affected by coupons - seems like a large oversight.

    3 votes
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    1 comment  ·  Coupons  ·  Admin →
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  19. Ability to use Contact Alternate Address when adding a subscription

    We need the ability to select an alternate address when adding a subscription via Zoho Subscriptions.....similar to what currently exists in Zoho Books. We often have customer that use a lease company to finance their transactions to us - the lease company then pays us monthly, even though the subscription is with the customer. Therefore, when I enter a subscription for the recurring invoice, I need the ability to tell the system to use the alternate bill to address for the leasing company instead of the default billing address.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  20. reactivate subscription from costumer portal

    the ability to reactivate a subscription from the member portal

    4 votes
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