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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Different Required Fields per plan

    We require different customer information for each plan. Would be nice to be able to pick which fields are required for each plan. Subforms for the hosted page would also be helpful.

    6 votes
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  2. Allow more than one item on a single subscription.

    When creating a subscription you can currenly only have one plan/product on each subscription. We should be able to add more than one plan/product under one subscription instead of having to create a subscription for each item.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  3. Subscription data import options

    Although there is now a way to import backdated subscriptions, there is no easy way to remove them as you do with other modules.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  4. Allow for Saving of Embed Widget Templates for Future Use

    Give users the option of saving the embed widget template once alterations have been made to the original template

    2 votes
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  5. Add webhooks for coupons status change and updates

    It would be useful to get notification on coupons:
    1) create
    2) update via Zoho Subscriptions website,
    3) usage act (applied to subscription)
    4) removal from subscription
    5) status change (maxed out, expired).
    What of these is doable?

    1 vote
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    0 comments  ·  Coupons  ·  Admin →
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  6. Add Coupon code and description to slack

    Add coupon code and description to existing slack message - this will be very useful to monitor new subscriptions coming into the system.

    3 votes
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    0 comments  ·  Coupons  ·  Admin →
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  7. For metered billing you want to be able to collect a deposit in advance

    For metered billing, you want to be able to collect a deposit in advance so that the customer do not run away leaving all the charges unpaid.
    Also, need a way to limit usage to what the customer actually paid for (so it needs to be synced both ways).

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  8. Commission on Subscriptions, both internal and external

    I'd really like to be able to put multiple commission expenses in the product field. Then I would have an accounting of the commission value, based on the subscriptions sold and the quantity. Also adding several matching internal and external sales reps would allow me to pull commission reports, send the data to Zoho books and track it in analytics.

    Finally, the ability to make the commission due or paid out automatically as an option when the invoice was paid would also be wonderful!

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  9. split payments

    split payments like through Stipe connect

    3 votes
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    0 comments  ·  Integrations  ·  Admin →
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  10. Enter Partial hours as an add-on to a subscription

    We add Hours as a service as an add-on to a subscription, but we need to be able to bill for partial hours. The system currently limits to whole numbers.

    1 vote
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    0 comments  ·  Plans  ·  Admin →
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  11. Adding Product Categories

    It would be great if we could create product categories and orgnaise the product tab based on the category. For example, creating a product category of 'Services' and 'Products' to sort between service and product related subscriptions.

    6 votes
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    0 comments  ·  Usability  ·  Admin →
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  12. Retry Settings

    We have two products in our Zoho Subscriptions and would like the ability to have the option to set each product different retry settings. One to mark the invoice as "Unpaid" and the other product "Cancelled".

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  13. EMI option for Zoho subscriptions clients

    Can you create Easy EMI options for Clients who are using membership that I create using Zoho Subscriptions.

    E.g. If I have a membership of 6 monthly payment plan, the client should be able to subscribe to that plan and then pay the amount in 2 or 3 installments.

    3 votes
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    1 comment  ·  Subscriptions  ·  Admin →
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  14. Sync trial subscriptions to leads module in CRM

    Free trial subscriptions should automatically populate from Zoho Subscriptions as a lead in Zoho CRM so that sales engagement will be triggered during the trial period.

    1 vote
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    0 comments  ·  Integrations  ·  Admin →
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  15. Make quantity visible on subscription lists + customer overviews

    Please show quantity for each subscription in the customer overview and in the customer portal subscription overview page. This would save an extra click and give a better overview of the actual status.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  16. BOTH ANDROID AND IOS NEED THE FEATURE TO ADD CREDIT CARD INFO

    NEED TO BE ABLE TO ADD CREDIT CARD INFOR IN BOTH APP PLATFORMS. I NEED THIS TO LAUNCH MY BUSINESS. I WANT TO USE ZOHO. WHEN I SET UP A NEW CUSTOMER AND SUBSCRIPTIONS THE ONLY THING MISSING IS TO ENTER THE CREDIT CARD INFO AND PROCESS IT. PLEASE FIX THIS ASAP

    1 vote
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    0 comments  ·  Admin →
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  17. On Invoice, Show Updated Discounted Rate Per Item When Coupon Applied

    When you apply a coupon to subscription, the invoice to the customer only shows:

    Item | Qty | Rate | Discount % | Amount

    We would like our customers to be able to see their updated discounted rate per item (not subtotal) on the invoice.

    For instance, it should look like:

    Item | Qty | Rate | Discount % | Discounted Rated | Amount

    Widget | 2 | $349 | 20% | $279.20 | $558.40

    3 votes
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    0 comments  ·  Invoice  ·  Admin →
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  18. Index Data Updates Upon Repository validation Corrects Historical Rscords Affecting EGlobal Economic

    Global Transactions transmitted from Fiduciary dashboards and bank entry back office journaled entries resulting in Summary Account Balance E-Commerce Deposits, Transfers and Credits Requires re-Adjusted Account expired from delayed subscription bockchains

    1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  19. Better audit trail for Subscriptions

    It's very hard in the Zoho invoice/subscription systems to know if an email, invoice, notification was sent out and when they will be sent out in the process. Whenever I create a subscription, I am unsure if something was sent out or when it will be sent out. Please make it more transparent within the subscription the dates of when they'd be sent.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  20. Create invoice within subscription manually

    When creating a new subscription, we're unable to add line items for metered billing for the first invoice. It'd be very helpful to be able to create another invoice within the subscription manually.

    2 votes
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