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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Metered billing for Multi tenant pbx

    Billing for hosted pbx solution. Ability to be able to upload CDR records manually / via FTP or API.

    3 votes
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  2. Subscriptions--Much more valuable to have one customer have multiple products, rather than having multiple customers who are the same person

    I do not like having multiple customers being the same person, but with multiple subscriptions. The whole point of Zoho One is to get all the data about a single individual in one place, and this confuses the whole thing.

    2 votes
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  3. Pro rated subscription

    Cancel current subscription and create new subscription.

    1 vote
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  4. Amazon Pay Integration

    Please integrate with Amazon pay to allow Subscription, Books, and Invoice based companies to allow their customer to pay with Amazon Pay.

    7 votes
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  5. allow styling of the embed widget

    allow for css modification of the embed widget

    1 vote
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  6. Recurring add-on charges

    make the add on chages recurring for when customers expand the work they do with you. make it recurring instead of just a one off charge so that they can increase the plan without having to complete a whole new subscription plan

    1 vote
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  7. Templates

    give us options of uploading our own templates for invoices, sales orders. As the available templates are so unprofessional and wrong combination of fonts... For example you could have used Arial font for dual languages as it supports Arabic and English.. The existing arabic font in list isn't the right font for English.

    2 votes
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    0 comments  ·  Invoice  ·  Admin →
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  8. Invoice list - invoice object should contain total price without VAT

    In API for retrieving all invoices at once, there's attribute total. However this value includes VAT. Can you please add another attribute which will show price without VAT? Ohterwise we need to ask for each invoice separately as there is this attribute bcysubtotal and thus calling to many API calls. Thx

    1 vote
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    0 comments  ·  API  ·  Admin →
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  9. Field with date of when the credit card was updated

    When viewing clients credit cards a field with the date the credit card was added would allow me to distinguish between the new credit card the client entered and one already there. There is NO way to distinguish credit cards that have been updated other than the number/expiration but some times that stays the same.
    Simple option to add the date when the credit card was changed would help which was the LAST credit card your client updated without having to bother them or testing a charge and paying for the test.

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  10. Search for subscriptions/plans with and without cards associated to them

    When searching through your subscription signups, There needs to be a search field entry that allows you to segment which accounts have a card on file and which do not. The benefit is that I can request it from those people instead of going into each one individiually.

    Additionally, some have cards on file but the card is not associated to the subscription yet.. A place to view this as well as I keep getting unpaid email from customers not realising the card is not associated.

    There is no way of knowing!

    A subscription is supposed to be automatic payments.…

    1 vote
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  11. Universal Coupon Code that works for any plan in your business in subscriptions

    If I give a coupon code to someone, it is for a specific plan, whereas it would be more useful for me to give a code that can be used on ANY PLAN or SUBSCRIPTION. The reason is that I work off referrals. Once they see my other options they may require something different and i cannot go out giving multiple coupon codes thats ridiculous. Please Help

    5 votes
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    0 comments  ·  Coupons  ·  Admin →
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  12. add changes in subscriptions to unbilled charges

    When I change the amount within a subscription and want that effect to start immediately there always is a new invoice for the difference created. I desperately need the possibility to add this amount to the unbilled charges.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  13. prepaying a subscription

    I would like to see an easy way to pre-pay a subscription. I have this now and then. Sometimes they want to pay the next payment early, sometimes they want to put money down that would pay 1 1/2 of the next payments due ...

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  14. bookings integration

    Integrate with Zoho Bookings to schedule bookings of resource and/or staff time for subscriptions, at the beginning of a subscription (eg, to perform setup tasks), each cycle (eg, to provide routine services for the subscription) and at the end/cancellation of a subscription.

    3 votes
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  15. deposit or immediate setup fee for future-dated subscription

    I need to be able to charge a deposit to reserve a subscription for future-dated services that are limited in availability in order to confirm bookings/reservation of those subscriptions.

    Charging the setup fee on the scheduled commencement date (and only if payment details are provided by then) is not sufficient commitment from a customer to make a limited-availability service unavailable to other potential customers.

    Ideally, this deposit would be an invoice sent out immediately with a configurable expiry date, so that the subscription cancels if the deposit is not paid within the defined period.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  16. Duplicate Plan Button

    Simple idea, but helps speed up the creation of plans which have base features + additional ones.

    4 votes
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  17. Track customer churn and revenue churn separately

    Let’s say I have 10 active customers in a month and 1 cancels. At the customer level that is a 10% churn.
    Let’s say my MRR from these 10 customers is a total of INR 5 lakh. And the 1 churned customer accounts for INR 1.5 Lakh. So my revenue churn is 30% at the MRR level.
    It is vital for my business to track both types of churn in parallel to really understand what is going on.

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  18. Link invoices from books with already created subscriptions

    When adding older subscriptions which were invoiced manually as one off, would be great if we could create a subscription and then link an already created invoice with it from Zoho Books

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  19. Increase size for header and footer data in templates or allow html or rtf format

    I'd like to format headers and footers with more options than those available. I'd like to be able to copy html or rtf data into header of footer content.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  20. Add a discount field for partners Discount

    Add a discount field for partners Discount we have partners that have 30,40 or 50% discount but this only in manually created subscriptions not available as coupon that must be defined in plans

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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