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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. 1 vote
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    0 comments  ·  Usability  ·  Admin →
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  2. Report - Sum Totals

    On reports, there is a Total feature - if you click on it, it will give you a Record count.

    Can you also do a Sum Total of the report? For example, the total record count is 37 and the Sum Total is $10,500.00.

    I should not have to export the report to Excel to calculate the totals and calculate the totals manually.

    1 vote
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    0 comments  ·  Admin →
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  3. Google Merchant Center

    Adding products / plan can update the product data on Google merchant centre which helps discovering the products via search engines like Google.

    1 vote
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    0 comments  ·  Integrations  ·  Admin →
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  4. Add Zoho Subscription integration on Integromat

    Integromat is a lot more powerful than Zapier and way cheaper.
    Please integrate Zoho Subscriptions (and your other apps) with Integromat so we can use it with this powerful automation tool.
    Thanks!

    7 votes
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  5. 2 way integration with quickbooks desktop

    please offer 2 way integration with quickbooks desktop

    4 votes
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  6. Send Billing Email Reminder before Charging CC or ACH

    We Charge our customers on the first of every month for their Subscriptions. We would like to see a Notification Option to send the Customer their Subscription Detail and Total that will be processed on the 1st. Currently, customers only see this detail once the CC or ACH has been performed but we would like them to be notified as a FYI 15 days prior to the 1st of the month when ZOHO charges or debits the ACH.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  7. Send data using get/post method with webhook URL.

    Is there any way of sending get/post data along with webhook url ?

    1 vote
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  8. Update all product/plan prices by a percentage.

    Once a year I increase/decrease my prices according to the rate of inflation (I believe a lot of subscriptions work in this way). I would like to be able to apply this increase to all products/plans or selected products/plans in one go instead of having to calculate the price increase for each plan and apply it individually.

    4 votes
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    0 comments  ·  Plans  ·  Admin →
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  9. 1 vote
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  10. Customer Balances

    To show the customer the overall balance remaining on their subscription from within the portal. I.e if they pay 10 weekly payments of £10 show £100 remaining and reduce this balance as they pay.

    4 votes
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  11. Date wise Net Revenue Report

    Zoho Subscriptions > Report > Net Revenue Report > Customized Report> Have two fields

    From date & To date.

    However, Above two fields accepts only months, not specific date of month

    It will be great if Zoho has customized report & filter for below permutations/combinations

    Net Revenue by
    1) Customized date range
    2) Products/Plans
    3) Payment Mode (which payment method is PayPal, Bank transfer, UPI, Credit card, debit card)

    Reason why above?

    For daily tallying and usuallly Payment gteway settles payment in T+2-3 days.

    Business can focus/push/grow more on well performing plans, or tweak under performing plans.

    Same as above…

    3 votes
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    0 comments  ·  Reports  ·  Admin →
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  12. Add a label on the subscription within the customer portal

    Currently if a customer has more than one of the same subscription product there is no way of identifying what that subscription relates to.

    If using this for say a hosting service here we would have the option to add a label / reference or say "Server Name" to the subscription.

    Being able to update this via Zapier would be amazing!

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  13. Send notification from different mails regarding the notification

    It would be great to have multiple choices in the "From" for email notification. For example: New notification notification sent from welcome@company.com, Problem in payment sent from accounting@company.com, etc

    3 votes
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  14. 1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  15. Email Validation / Confirm Email field on Hosted Pages

    When someone is checking out it is not uncommon for them to mistype their email address. Add a field where users confirm their email address before making payment to avoid this issue.

    7 votes
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  16. Different Intervals for Training

    We need to have a subscription that lasts for under a month. Would like to set a special ending for our subscription. We want to do a 7 day trial. or a 1 day subscription. Like you can on stripe.

    1 vote
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    1 comment  ·  Admin →
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  17. Forecasting Ability for Zoho Subscriptions

    Forecasting Ability for Zoho Subscriptions: Would be incredibly helpful to be able to view future scheduled revenue in Subscriptions based on Subscriptions that are currently active. Similar to the Renewal Report which shows next billing, but show all future scheduled billing based on date range in report. It is imperative as a business owner I can easily see what target for revenue my company is currently on track for.

    13 votes
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  18. Add Plaid ACH verification to Stripe integration!

    Stripe + Plaid is the easiest way for customers to verify their ACH payment info. It's easier than entering a credit card number. Plus they don't charge anything on top of Stripe's already super-low ACH fee! It could save us thousands of dollars each year, if we could use this option. But normal "2 deposit" verification methods are slow and the client is likely to forget about returning to verify.

    Plaid makes it all super easy and it works flawlessly with Stripe, adding the bank account as a payment method, instantly.

    Please add support for this! https://plaid.com/docs/link/stripe/

    15 votes
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  19. Fine Grained User Role

    Option to restrict user role for particular product or plan or addons. Often in an organization there are multiple division or group handling different products. Giving user role more fine-grained control ensure safer operation and compatible with audit standard.

    2 votes
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    0 comments  ·  Usability  ·  Admin →
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  20. Report module access via API

    Access various report statistic (like what we have on Report page) via API call. This is useful for measuring business KPI and integrated with other business tool.

    3 votes
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    0 comments  ·  API  ·  Admin →
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