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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

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  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Change the Expiry Date

    The ability to change the 'Expiry Date' of a subscription. When we choose the number of cycles for a subscription, then, the expiry date gets shown up. Is there any better way to change or remove this apart from creating a new subscription ?.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  2. MRR-Report

    A Net-MRR reports, exclusive of sales tax

    1 vote
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    0 comments  ·  Reports  ·  Admin →
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  3. Billing in advance

    The ability to send out invoices in advance before the actual date of the subscription.
    Telecom companies are one such places where this happens.

    2 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  4. Add integration with Cardstream Payment Gateway

    Add an independent UK based payment gateway other than wordpay. Cardstream has direct integrations and accreditations with all the UK acquirers to work with any merchant account. Direct API which also supports subscriptions with recurring billing functionality.

    3 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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  5. Profactor T-2000

    Go out of business. You are an auto ship...the lowest of the low.

    1 vote
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  6. Webhook related notifications

    There should be notifications when a webhook fails.
    This would help us identify any possible errors within the URL or anywhere else !

    18 votes
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    2 comments  ·  Admin →
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  7. Notes and Terms & Conditions Message should Update when Subscription Renews!

    Currently when a Subscription renews the Notes message and Terms & Conditions message stays the same as the way it was written when the customer subscribed rather than updating the messages to what they are currently written as.
    SO from now on anyone who subscribed in December is going to see a Christmas message on their invoice every time their subscription renews for the rest of their life. THAT IS NOT HOW IT SHOULD WORK!!

    6 votes
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    0 comments  ·  Invoice  ·  Admin →
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    Released  ·  AdminReshma (Community Manager, Zoho Corporation) responded

    Now, Zoho Subscriptions allows you to update the Notes and Terms & Conditions for the existing subscriptions. Follow the steps given below:
    1. Click on the Gear icon on the top right corner and go to the Preferences > Invoice >
    Notes.
    2. Now, you can change the existing notes. To update existing subscriptions with the new Notes, check the ‘Update existing subscriptions with the new Notes’ option.
    3. Same applies for Terms and conditions.
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  8. Add-ons

    Charge an add-on based on a percentage of the product amount.

    1 vote
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  9. We really need interationalisation/translations in all customer facing communications

    We have a multi-lingual site, and it would be very silly to have all subscription related communications only in english.

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  10. extend the subscription if the customer have excess payment

    extend the existing subscription if the customer have excess payment.

    in my business have a membership subscription in monthly basis.
    for example = $10 / mo
    so if the customer pay again $30 in front, then he will extend the subscription to +3 months.

    Please add this feature. Thanks

    1 vote
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    2 comments  ·  Subscriptions  ·  Admin →
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  11. Please add support for Briantree Payments

    Please add support for Braintree Payments -- Without it makes it very difficult to use your software service.

    4 votes
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    Not For Now  ·  4 comments  ·  Integrations  ·  Admin →
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  12. Attach PDF's to invoices

    In such a way that when a customer views/downloads the invoice or when they are sent with snailmail they include the PDF documents. It would be nice to upload the documents into a "queue" of sorts before the subscriptions invoice generates so it instantly includes the additional information in the PDF that the user uploads.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  13. monetary commitment

    have a monetary commtment subscription to commit a customer for minimum monthly/yearly monetary commitment.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  14. User specified donation amount

    Would it be possible to have a plan that is a user specified amount for a donation? So the end user can pick an arbitrary amount they would like to make as a one-time donation?

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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    AdminReshma (Community Manager, Zoho Corporation) responded

    Hi,
    Zoho Checkout might just be what you’re looking for!

    Zoho Checkout is a form builder that lets you create personalized payment pages for one-time and recurring payments that you can embed on your website as an iframe or button. You can also share the direct payment link via email or social media platforms. 

    We will be happy to schedule an online demo for you and assist you further on setting up Zoho Checkout. Please contact us at support[at]zohocheckout.com

  15. Detect fraudulent activity

    Detect fraudulent activity when a customer tries to subscribe using many invalid credit cards and restrict them from doing so.

    1 vote
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  16. More customization options in HostedPages via API

    I would love to be able to set some template options for the hosted pages from the created hosted page api. For example, set a logo image url, title, colors. etc

    4 votes
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    1 comment  ·  API  ·  Admin →
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  17. I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    4 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  18. A way for a task/call to show on home screen.

    The ability to see all calls/tasks for that day in a designated area.

    3 votes
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    0 comments  ·  Plans  ·  Admin →
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  19. Show the time when a note was put in ZOHO

    3 votes
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  20. Standard Billing Dates at Product/Plan level

    Fixed dates (1st, 15th, etc.) for some products while the same subscription created date for the others.

    6 votes
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