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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Manually Send Email Template to Customer (not tied to event)

    Right now email templates are tied to events (subscription expiring, payment failure). Being able to create and manually send stock emails to customers would be useful. Email templates could be created for a variety of scenarios.

    Example use cases:
    Customer asks to update their card ->
    Pull up customer in subscriptions, send email template with payment setup embedded

    Customer asks for statement of account ->
    Pull up customer in subscriptions, send email template with statement embedded

    9 votes
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  2. Android app for Zoho Subscriptions

    There seem to be Android/iOS apps for all of Zoho's other services but there isn't one for Subscriptions yet. I feel like it'll happen eventually but I wanted to voice my interest/need/support for it to be developed!

    3 votes
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    0 comments  ·  Usability  ·  Admin →
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    iOS application is now available in App Store and you can search for “Zoho Subscriptions” and download it. The application which we have released is the first version and we will make sure to update it periodically. For now, it has almost the most used features like Reports, Notifications and Settings. And as of now we don’t have Android application. We’ll keep you posted.

    UPDATE (29/08/18):

    The Android application is now available in Google Play Store and you can either search for ‘Zoho Subscriptions’ or you can use this link https://play.google.com/store/apps/details?id=com.zoho.zsm to download it.

  3. 1 vote
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    0 comments  ·  Plans  ·  Admin →
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  4. Ability to filter the subscriptions on the Customer Overview page

    Ability to filter the subscriptions on the Customer Overview page so as to display just the active subscriptions or just the Cancelled Subscriptions and so on.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  5. Invoice Details Report

    It would be nice to have the customer's address show up in the Invoice Details report when it is exported.

    5 votes
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    1 comment  ·  Reports  ·  Admin →
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  6. Payment Terms

    The ability to change the payment terms for an existing subscription

    4 votes
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  7. Bounce effect for offline payments

    Payment bounce for offline payments.

    Generally cheque or ecs gets bounced due to many reasons so recording payments and failures is must for offline payments.

    1 vote
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  8. Add "Invoice Renewal Ahead" email that groups multiple subscriptions onto one email notification

    Currently the only available way to alert customers that their subscriptions are renewing is to select the "subscription renewal ahead" email. The problem with this is that if my business sells multiple products to our customers which all renew at the same time, the customer receives an email for each item which is really annoying for our customer who receive numerous items. I have one customer who receives 7 Subscription renewal ahead emails all on the same day!!
    I wish that there was a "Invoice Renewal Ahead" email that groups all of their subscriptions onto one email the same way…

    4 votes
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  9. please add subaccounts into P&L

    please add subaccounts into the P&L

    4 votes
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    0 comments  ·  Reports  ·  Admin →
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  10. Allow Customer to choose between different Subscriptions

    Allow the customer to choose from the different plans from one location like a combo box, given the customer the ability to choose from a single place instead of embedding multiple url's

    6 votes
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    0 comments  ·  Plans  ·  Admin →
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  11. Plan price

    Ability to have pricing schemes for the Plan - similar to the addons.

    9 votes
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    0 comments  ·  Plans  ·  Admin →
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  12. Customer groups

    The ability to group customers into sections or labels under the pretext of common interests.

    7 votes
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    1 comment  ·  Admin →
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  13. Automatic VAT

    The ability to accomodate VAT automatically to a subscription, based on the country instead of having to create multiple plans for each and every country's VAT.

    3 votes
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  14. Assigning taxes based on country

    The ability to create a single plan that would fetch the tax based on the country of the subscriber.

    7 votes
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    0 comments  ·  Plans  ·  Admin →
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  15. tax flat fee

    now we can only create taxes on a % basis, we have the need of assign taxes with a flat rate as well. Possible ?

    2 votes
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  16. Add Views to Subscriptions

    What I am requesting already exists inside of Zoho CRM, so I am requesting this to be brought to Subscriptions. Be able to set up "views" and save them, including selecting Fields to display. Also, use Boolean operators as part of the view. Having these predefined views would allow us to quickly access the various types of subscriptions and their status.

    1 vote
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  17. Set the Country

    Set the country to U.S.A by default within the Hosted Pages

    1 vote
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  18. 4 votes
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  19. Gatway payments

    Im from Brazil and over the here used gatway payments pagueseguro.

    1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  20. Update the Expiration Date

    Ability to edit and update the expiration date after setting up the subscription. It would be very helpful for people that already have one system but want to transition to your system

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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