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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. ACH Payments for PayPal

    Authorize is great for Credit Cards, but puts a 5 to 7 business day hold on ACH (aka e checks). This means that ACH payments take about 2 weeks to clear. Before we integrated with Zoho Subscriptions, we used PayPal for e checks and it only took 3-5 days total. That is about 1/3 the time it takes for Authorize. We are owned by a publicaly traded company and have excellent multi year record with Authorize, but stil they are unable to reduce the hold time to less than 7 days, though I have requested it more than once. Authorize…

    3 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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  2. Supporting Arabic Language

    Zoho one of the best tools to manage and maintain customers and subscription, we need to have RTL support in order to support Arabic and Hebrew languages.

    6 votes
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    0 comments  ·  Usability  ·  Admin →
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  3. open payment method

    as I see you have many choices by default for payment gateways. is there any option to create an open payment gateway based on a local standard.

    1 vote
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  4. Joomla component

    I see that you already have an integration with Wordpress, but what about Joomla, do you have a plan to integrate your application with it?

    1 vote
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  5. Create subscriptions from CRM

    Create a subscription from Zoho CRM interface.

    6 votes
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    Hi,

    Now, You can directly create and edit a subscription in Zoho CRM without having to push them from Zoho Subscriptions. To setup integration with Zoho CRM, follow the steps given below,

    1. Login  to your Zoho CRM account and head to Settings > Marketplace > Zoho > Zoho Finance Suite > Finance Modules > Edit > Enable Subscriptions and Recurring Billing option.
    2. Now Zoho Subscriptions tab will show up in Zoho CRM. Click ‘+ New Subscription’ button to create a new subscription.
    3. In Subscriptions list, click on the ‘Pencil’ icon to edit the particular subscription.

    If you have any further queries, kindly drop us mail to support[at]zohosubscriptions.com

  6. When adding a yearly add-on to a monthly plan bill the add-on at the yearly value, once per year

    I bill customers monthly x$ per plan and $y, $x for some addons, however certain addons are yearly (e.g. the renewal of a domain name) this is an add-on that only needs to repeat yearly - it would be great if that add on showed up at its full value in the month it was added and then again 12 months later (not at the full price / 12 each month)

    4 votes
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  7. Broadcasting Message

    Hi,

    As we are capturing the customer contact details like email and mobile number, it would be good if we can send broadcasting messages like in case of a downtime or any other common message that needs to be sent to all the customers.

    Option to broadcast messages over email and SMS (text message) would be great.

    Thank you.

    1 vote
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  8. Edit email notifications sent to admin users:

    It would be great if you could edit the content of the email that is generated automatically when a payment is succesfull.

    i wish to have:
    Product Name.
    Subscription Plan.

    6 votes
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  9. multiple crm

    Allow multiple Subscription organizations sync to the same CRM instance.

    4 votes
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  10. Add more customisation to email notification

    I wish I could add more placeholders like my company logo, end of subscription date, on behalf of chosen salesperson

    Thanks

    3 votes
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  11. portal

    Add an option to enable portal automatically every time a new subscription is created for a customer. We convert our customers (monthly recurring subscriptions) from Zoho CRM, not a website API. The only way to enable the client portal today is manually for every customer. this is too cumbersome and prone to human error (forgetting).

    3 votes
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  12. 12 votes
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  13. 1 vote
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    0 comments  ·  Usability  ·  Admin →
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  14. 1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  15. Option to not send an invoice in advance

    Many of our customers don't want an invoice sent before their card is automatically charged. We also don't want to send invoices in advance for certain types of plans. Would be nice to have a checkbox when setting up a plan or subscription to make this optional.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  16. Provide ability to modify subscription then regenerate invoice

    It would be great to have the ability to update the addons and usage after an invoice is generated at the start of the new term (say as a result of a mistake or failure of the usage collector that was meant to call the ZOHO API) and then have the invoice regenerated (replacing the old one) and if required (as if invoice already paid) an adjustment charged billed or credit note applied to the account

    3 votes
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  17. A timed discount coupon attached to a plan that decreases in % based on time..

    A timed % discount coupon attached to a plan that decreases based on time.. This would help to incentivise clients on 30 day free trial to sign-up to our SaaS..Example: Client in a free trial is shown that if they subscribe in next 20 days they receive 20% discount.. When we start on day 21 that discount changes to 10%

    1 vote
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  18. Multiple Revenue Accounts

    Hi! We are a SaaS company, but we do sell professional services with our products. We have been using Z-S since it came out and are big fan! We also use Zoho Books.

    When we setup a new plan, it asks for a revenue account (GL account). What we need is a way for us to separate setup fees on plans into a different GL account than the recurring fees.

    The reason for this is software companies generally separate their one-time services from the recurring ones, such as licensing from implementation fees.

    If a separate revenue account can't be added…

    5 votes
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    0 comments  ·  Plans  ·  Admin →
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  19. Billing by % used

    We bill by volume. We have a menu system, so if a customer bills up to 10K through our menu, we take 5% of their sales. If they bill over 10K, we take 10% of their sales,

    1 vote
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  20. 5 votes
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