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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. gateway

    Please integrate with Edgil's payway gateway. Our automatic account updater feature will reduce card declines for your users, saving them money and the hassle of manually updating outdated card information.

    1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  2. Update Invoice Template for a subscription.

    An option to update the invoice template associated with an existing subscription.

    4 votes
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  3. Subscription Pending

    Allows a plan to go into a "Pending" status BEFORE going to 'Live" status. This allows us to review the order and perhaps setup a 3rd party system, or perhaps ship something before we set it to 'Live'.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  4. External ID field on the Customer object

    because the Custom Fields array is not populated on a GetList API call (returns null and a seperate API call is required to get Custom Fields) it would be very helpful to have a field on the Customer object for an External ID.

    this would mitigate the need for a Custom Field to hold this data and the API would return this value when getting a List of Customers.

    6 votes
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  5. Automatic Currency Update

    Allow automatic currency feeds in Subscriptions like they are in Books and Invoice.

    12 votes
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    0 comments  ·  Usability  ·  Admin →
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    Now, Zoho Subscriptions allows you to automatically fetch the exchange rates for all the currencies that you have been added in your organisation. Follow the steps to enable this feature:
    1. Click on the Gear icon on the top right corner and go to the Currencies section.
    2. Click on the Enable exchange rate feeds button to enable this feature.
    3. Confirm your action by clicking on OK button in the pop-up that follows.
    4. Now whenever you create a transaction for an overseas customers with different currency, exchange rate will be automatically fetched and applied.
    If you wish to disable this feature at point of time, go to the currencies section again and click on the Disable exchange rate feeds button. If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  6. Button With drop down

    Have a button and able to choose between subscription choices
    Examples: subscription and choose between: Monthly, Quarterly, Annually.

    3 votes
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    0 comments  ·  Admin →
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  7. Add custom fields to product creation

    Would like the ability to create custom fields for products so that we can display a custom image for each product so that they are easily identifiable.

    1 vote
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    0 comments  ·  API  ·  Admin →
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  8. List all emails sent to customer

    I'd like a log to see every email that has been sent to a customer. It would just be a date-ordered list of links to a view with the content and attachments for each email that has been sent through Zoho.

    We've had a few customers that have not received the request for payment information emails, and I want to be able to reference the timestamp for those messages to help in troubleshooting. These messages have also each been customized, and I want to reference the message content that was sent I can communicate it through another channel since the…

    6 votes
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  9. Report on add-ons

    Report on Add-ons.

    Need a report listing all subscribed Add-ons.
    We need to know whom are subscribing to each add-on, and how many are subscribing to each add-on.

    Thanks,

    6 votes
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    0 comments  ·  Reports  ·  Admin →
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    Now, Zoho Subscriptions supports Sales by Addon report. This report will give you a comprehensive statistics of the add-ons sold count and total sales. To generate this reports,
    1. Navigate to Reports section and click on Sales > Sales by Addon.
    2. You can also click on the respective add-on to get the detailed customer information who has subscribed to the add-on. 
    If you have any queries, kindly drop us mail to support[at]zohosubscriptions.com

  10. Show usual price and pro-rated price when using fixed billing dates

    Right now the customer will only see the pro-rated price when they sign themselves up for service if a fixed billing date is used. This means that the 'hosted page' doesn't indicate to the customer what their monthly charge will be. A workaround is to contextualize the 'hosted page' on our website but its a bit messy.

    2 votes
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  11. customer custom fields returned in Get List endpoint

    the API / Customer / GETLIST endpoint return does not contain Customer Fields.

    with the API as of right now (8/11/2016) if i want to get custom fields for my Customers, i must:

    1) get a list of all customers
    2) loop through the list and call a GET on each individual Customer

    this requires alot of API calls and will quickly use up all of our API credits.

    this is a really big concern with the API call limits.

    8 votes
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    0 comments  ·  API  ·  Admin →
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  12. Receive email notifications whenever a credit card is added

    Receive email notifications whenever a credit card is added using Request payment method.

    1 vote
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  13. Make dashboard customizable

    It would be fantastic to make the dashboard graph of activations vs cancelations customizable. For instance, add reactivations. expired subscriptions.

    0 votes
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    0 comments  ·  Usability  ·  Admin →
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  14. Event & Webhook for Trial Extension

    An event & a webhook which gets triggered when the trial days gets extended for a TRIAL subscription

    2 votes
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    1 comment  ·  Admin →
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  15. Stop all email notifications for a specific customer

    I already know reminders can be stopped for a specific client but i am specifically asking for Email notifications how to stop that for a specific client keeping active the Email notification setting for rest of them.

    2 votes
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  16. Allow Multiple Subscription and frequency choice under one plan

    Under one plan example: Membership Basic $5.00 Monthly, Quarterly, Annually.

    3 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  17. Assign Subscription Plan to Client Estimate

    Allow user to assign (Service) Subscription to ZOHO ESTIMATE with options such as First Billing Date, Subscription Duration, ect.

    When Client "accepts" the estimate allow for partial payment for SETUP FEE & Start subscription service on "date"

    5 votes
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  18. Select payment gateway

    I use Stripe as my payment gateway. Recently I added WePay. I added a new customer in Subscriptions. Zoho automatically assigned WePay as the payment gateway for the new customer. I would like the option of choosing the gateway I use to process credit card payments for each new customer I add or changing a customer's payment gateway. I don't want a gateway chosen by default.

    9 votes
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  19. Option to make a Refund to a particular line item of an Invoice

    When you try to make a refund for an online payment, the refund is pro-rated to each invoice item. The option to make refund to a particular line item of an invoice is not available yet, but would be very useful to have in order to get your accounting data right and be able to understand better what items are being refunded to your customers.
    It can be used to refund a Garantee Deposit or any optional feature to the same line item of the incoice, so that you know and track perfectly what has been refunded.

    8 votes
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    0 comments  ·  Invoice  ·  Admin →
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  20. Please integrate with epay.dk

    Please add as payment gateway Epay.dk. It is used very much in the Nordics.

    3 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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