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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Show usual price and pro-rated price when using fixed billing dates

    Right now the customer will only see the pro-rated price when they sign themselves up for service if a fixed billing date is used. This means that the 'hosted page' doesn't indicate to the customer what their monthly charge will be. A workaround is to contextualize the 'hosted page' on our website but its a bit messy.

    2 votes
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  2. Select which plans can be combined onto one invoice and which ones stay seperate

    Instead of being restricted to an all-or-nothing scenario with combining plans onto one invoice. It would be great if we could pick which plans can be combined onto one invoice and which plans must stay separate - the same way you can delegate which plans the add-on can be applied.

    2 votes
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    0 comments  ·  Plans  ·  Admin →
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  3. Fine Grained User Role

    Option to restrict user role for particular product or plan or addons. Often in an organization there are multiple division or group handling different products. Giving user role more fine-grained control ensure safer operation and compatible with audit standard.

    2 votes
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    0 comments  ·  Usability  ·  Admin →
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  4. pull revenue reports for each state. this will be important, there might be new laws about charging sales tax depending on the state.

    pull revenue reports for each state. this will be important, there might be new laws about charging sales tax depending on the state.

    2 votes
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    0 comments  ·  Reports  ·  Admin →
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  5. widget

    Allow subscription widget to show price/day instead of total cost for week / month / year. i.e. $3.99/day instead of $19.95/week

    2 votes
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  6. CHECKOUTSUB

    CHECKOUT/SUBSCRIPTION NEEDS CART & ADDONS!

    • Need a cart for multiple multiple products with one-time fees

    • Each product needs to SHOW all add-ons. Add-ons need to be one-time and subscription based

    • Need subscription add-ons

    • Need functionality to UPSELL and actually use Zoho Payments. Right now, it is unusable for anyone in SALES that doesn't charge simple fees or subscriptions.

    The world has entered the micro-transactional model (Thank you Minecraft). Its time that we had the capability to maximize our profitability, which will turn into more Zoho subscriptions and customers.

    PLEASE UPVOTE THIS!

    2 votes
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    0 comments  ·  Subscriptions  ·  Admin →
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  7. Additional SEPA input field in addition to BIC and Bank account number

    Currently our customers in Europe have to enter Bank Account number and Bank number to use goCardless.

    Go Cardless accepts however the input of a single SEPA number - which is the main way European customers input the numer nowadays to save time.

    2 votes
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    0 comments  ·  Payment Gateways  ·  Admin →
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  8. Create invoice within subscription manually

    When creating a new subscription, we're unable to add line items for metered billing for the first invoice. It'd be very helpful to be able to create another invoice within the subscription manually.

    2 votes
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  9. Allow for Saving of Embed Widget Templates for Future Use

    Give users the option of saving the embed widget template once alterations have been made to the original template

    2 votes
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  10. Templates

    give us options of uploading our own templates for invoices, sales orders. As the available templates are so unprofessional and wrong combination of fonts... For example you could have used Arial font for dual languages as it supports Arabic and English.. The existing arabic font in list isn't the right font for English.

    2 votes
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    0 comments  ·  Invoice  ·  Admin →
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  11. Subscriptions--Much more valuable to have one customer have multiple products, rather than having multiple customers who are the same person

    I do not like having multiple customers being the same person, but with multiple subscriptions. The whole point of Zoho One is to get all the data about a single individual in one place, and this confuses the whole thing.

    2 votes
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  12. Integrate with Tap payments

    Tap.company is widely used in the middle east

    2 votes
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  13. run a past due payment on the spot AND save that info to the subscription

    I added payment info to an invoice to pay it, but it didn't save the payment info. I had to go and fill it all out again to 'associate a card' to the subscription.

    2 votes
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    Hi Angela. Currently, the card information will not be saved when you collect a charge for an invoice. We’re looking into this feature and will let you know if we add it to Zoho Subscriptions.

    However, the card information will be saved if you’ve associated a card to the subscription in the first place. So, any time in the future you manually charge an invoice associated with that subscription, the card will automatically appear.

  14. Customizable Dunning Settings

    Dunning settings (how many emails and re-attempts) should be customizable and give more options. We use another service right now, and find that our success rate with certain clients was much higher if we extended our dunning process longer (ie. people out of town or traveling).

    2 votes
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  15. User specified donation amount

    Would it be possible to have a plan that is a user specified amount for a donation? So the end user can pick an arbitrary amount they would like to make as a one-time donation?

    1 vote
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    Hi,
    Zoho Checkout might just be what you’re looking for!

    Zoho Checkout is a form builder that lets you create personalized payment pages for one-time and recurring payments that you can embed on your website as an iframe or button. You can also share the direct payment link via email or social media platforms. 

    We will be happy to schedule an online demo for you and assist you further on setting up Zoho Checkout. Please contact us at support[at]zohocheckout.com

  16. 1 vote
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  17. Accounts while creating Plans/Addons/Refunds

    Liability and accounts other than income to be listed while creating Plan/Addon/Refund

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  18. Show report for money not yet settled

    We would like to see a report that shows us the $ amount that is not yet settled to our bank account.

    1 vote
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  19. Payment Gateway

    Integrate PayTrace Payment Gateway !

    Its an easy API to connect to and would give users the ability to get their transactions to clear at level III all the time! This would make your payment service pay for itself. As the user will save more in interchange than the $49 they are paying you.

    And they Gateway is much cheaper - Only $10 per month with a .05 Transaction fee.

    1 vote
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  20. Report for Revenue per Gateway (Paypal vs Stripe)

    Would like a report where I could see how much money has been made by paypal vs stripe.

    1 vote
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