Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

  • Hot ideas
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  • My feedback
  1. Remove "via sender.zohosubscriptions.com" in the From Address (Sender Header)

    Can Zoho please correct the Sender Header, as companies cannot send emails to Clients this way. This is not just a Gmail, or Outlook issue, the header shows that way in Office365, and compromises the branding. This is a critical requirement, as the ultimate objective (i.e., effective customer interaction) is disturbed when the emails do not look personal between Client and Company. Otherwise, Zoho Subscriptions has great features and very purposeful account display. I really hope they correct this at the earliest.

    21 votes
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    0 comments  ·  Email Notification  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add metered Billing

    Allow for metered billing based on usage. Create a way to input quantity rate and amount.

    20 votes
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    4 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  3. duplicate customer

    Be able to merge duplicate customer. (create by multiple subscription or zoho crm)

    20 votes
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    2 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Quickbooks Online Integration with Zoho Subscription

    I would like to know if Zoho Subscription integrated with Quickbooks Online .
    If it is , please let me know how to do that.

    thanks

    19 votes
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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  5. Please add Payeezy as a Payment Gateway

    Please add Payeezy as a Payment Gateway - Payeezy is a major payment gateway in the US. The lack of integration is limiting us from being able to integrate with Zoho invoice/subscriptions.

    19 votes
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  6. Integration with Payfort payment getway

    Integration with Payfort payment getway for transactions in middle east.

    19 votes
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    2 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  7. Hourly and Daily billing

    For services such as on demand load balancing a daily and hourly billing option for subscriptions would be nice.

    19 votes
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  8. Build hosted page URL based on selected addons in widget

    When Creating a widget - it would be great if add-ons were taken into account. Two things need to happen:
    1. create a line for each addon associated with the plan in the widget
    2. set a cost calculation method in the addon with the following options
    a. unit
    b. volume
    c. tier
    d. package
    e. single (tickbox to in or exclude, cannot make additional quantity)
    f. percentage of current subscription value

    Based on the selection of the addon, the hosted page for payment is updated with the selected options, where the customer can make the final tweaks to the…

    19 votes
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    2 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to Quote

    Include functionality to create custom quotes that can eventually become subscriptions.

    18 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add more than one coupon to each subscription

    Each time we add a coupon, it removes the option to add more. Sometimes customers are able to redeem more than one coupon over the lifespan of their subscription, such as referring a customer to us and meeting whatever other criteria we set. We currently now have to create a new coupon specific to each customer for this sort of thing. We really should be able to add more than one coupon to each subscription.

    18 votes
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    4 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  11. Webhook related notifications

    There should be notifications when a webhook fails.
    This would help us identify any possible errors within the URL or anywhere else !

    18 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Optionally update existing subscriptions with new price

    I run a hosting company.
    I use recurring invoices in Zoho Books.
    When I have a price increase, I have to manually edit 300 recurring invoices.
    I was hoping that Zoho Subscriptions would allow me to update the price of a plan and optionally cascade the new price to all active subscriptions, starting with the next billing cycle.

    18 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Enable billing every X days

    In our industry it is standard practice to bill the client not on a calendar monthly basis, but instead every 30 days. Currently it's only possible to configure plans that renew every X weeks, months or years. Please add the option to set up renewal every X days.

    18 votes
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  14. cohort analysis repory

    Cohort analysis:
    - customer by cohort
    - customer churn by cohort
    - Revenue by CUSTOMER cohort
    - revenue net churn

    I have the reports ready with excel. would love sending them over to you guys

    18 votes
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    2 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  15. Integration with Zoho inventory

    This would allow to manage subscriptions to specific product SKUs. This would be the best stack to manage a subscription box business or any use case where physical products are billed on a recurring basis

    17 votes
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    2 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  16. Group metered billing with all invoices.

    I love that you guys just released metered billing. I was JUST about to go through a long process into migrating to Stripe but this just kept me as a customer.

    However, I really think there should be a requirement to group ALL invoices regardless of frequency or metered/flat charges. It really doesn't make sense for our customer to be always be spammed with invoices when the idea of Subscriptions is partially a "Set it and forget it" model.

    17 votes
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add-ons and Coupons Applicable across Products.

    My add ons and coupons apply to all products not just specific products. I think it would deb better if I could create add-ons and coupons that transcend the product level, then link/assign them to all products or specific products and plans. As is is right now I have to add the same add-ons to each product and when I have to edit the add ons we have to look for each in each product and edit them separately. Thats inefficient.

    16 votes
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    3 comments  ·  Plans  ·  Flag idea as inappropriate…  ·  Admin →
  18. Integrate with Elavon

    ELAVON is a US payment gateway which is pretty famous. It would be nice if Zoho Subscriptions is integrated with it.

    16 votes
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    1 comment  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add Plaid ACH verification to Stripe integration!

    Stripe + Plaid is the easiest way for customers to verify their ACH payment info. It's easier than entering a credit card number. Plus they don't charge anything on top of Stripe's already super-low ACH fee! It could save us thousands of dollars each year, if we could use this option. But normal "2 deposit" verification methods are slow and the client is likely to forget about returning to verify.

    Plaid makes it all super easy and it works flawlessly with Stripe, adding the bank account as a payment method, instantly.

    Please add support for this! https://plaid.com/docs/link/stripe/

    15 votes
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    3 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  20. Discounts Per Item / Add-On

    We need a way to be able to apply a discount per item if need be.

    For example, say we are a phone company and sell the following as add-ons:

    2 phone lines
    1 fax line
    2 additional phone numbers

    We would like to apply a 5 dollar monthly discount on the fax line and a 10 dollar discount on each phone line and a 10% discount on the phone numbers.

    Perhaps this could be achieved by allowing multiple coupons to be applied per subscription as per another suggestion.

    15 votes
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    0 comments  ·  Coupons  ·  Flag idea as inappropriate…  ·  Admin →
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