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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. Create a coupon that can only be used by selected customers

    It would useful to create coupons that can only be redeemed by selected customers.

    1 vote
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    0 comments  ·  Coupons  ·  Admin →
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  2. I would like to be able to query the API by customer and subscription at the same time

    Currently we can query the API for what I customer subscribes to but I would like to add the parameter of the subscription ID so that I do not need to loop through subscriptions to match on the one I am interested in.

    1 vote
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    1 comment  ·  API  ·  Admin →
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  3. Custom function for Customer module

    The custom function option is not available for the Customer module.
    If I need to update field using custom function then it can't be done in Zoho Subscription

    1 vote
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    1 comment  ·  Integrations  ·  Admin →
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  4. I would like to track open and click rates for email notifications sent from Zoho Subscriptions and push the data into the CRM.

    I would like to track open and click rates for email notifications sent from Zoho Subscriptions and push the data into the CRM. It is currently not possible to track responses in Zoho Subscriptions

    1 vote
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  5. Auto confirmation facility while reconciling available credits for a customer

    If a customer has done advance payment, an acknowledgement goes to the customer about the excess payment. But later when this excess payment is mapped against an invoice, there is no auto confirmation going to the customer that the excess payment is accounted against which invoice.

    1 vote
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  6. Customize detailed reports

    Add the ability to customize the detailed sales reports. Specifically, it would be very helpful to be able to add the customer's email to the detailed list of sales by add-on. That feature would enable us to more easily communicate with customers based on their subscription.

    1 vote
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  7. Add customer in subscriptions by using "search from crm" in mobile version

    Add "search from crm" when adding a customer from mobile version.

    It's already there in the browser version. Really need this to work on mobile

    1 vote
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  8. Improve mobile version of the search customer name

    Right now the search Customer Name is terrible when adding a subscriptions. You cannot type either the first or last name. It won't find anything.

    TO add to that, you need to type the salutation first then the first name.

    Please make the search function smarter

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  9. Charge an immediate/split setup fee for trial accounts

    I need the ability to charge an immediate setup fee for a trial account to account for the cost of shipping. I also need to be able to charge two sets of fees, one for the shipping and handling, the other for activation and equipment fees.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  10. Show Salesperson in Active Subscriptions View

    When viewing the active subscriptions, it would be ideal to have a column which displays the salesperson responsible for the subscription.This way, when I export the active subscriptions to an XLSX, I will see the account name, the $ amount, the item name and the salesperson.

    1 vote
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  11. Fractional quantity for subscription

    In order to simulate metered billing, we need to be able to do fractional quantities for usage.

    1 vote
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  12. Better audit trail for Subscriptions

    It's very hard in the Zoho invoice/subscription systems to know if an email, invoice, notification was sent out and when they will be sent out in the process. Whenever I create a subscription, I am unsure if something was sent out or when it will be sent out. Please make it more transparent within the subscription the dates of when they'd be sent.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  13. Index Data Updates Upon Repository validation Corrects Historical Rscords Affecting EGlobal Economic

    Global Transactions transmitted from Fiduciary dashboards and bank entry back office journaled entries resulting in Summary Account Balance E-Commerce Deposits, Transfers and Credits Requires re-Adjusted Account expired from delayed subscription bockchains

    1 vote
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    0 comments  ·  Payment Gateways  ·  Admin →
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  14. BOTH ANDROID AND IOS NEED THE FEATURE TO ADD CREDIT CARD INFO

    NEED TO BE ABLE TO ADD CREDIT CARD INFOR IN BOTH APP PLATFORMS. I NEED THIS TO LAUNCH MY BUSINESS. I WANT TO USE ZOHO. WHEN I SET UP A NEW CUSTOMER AND SUBSCRIPTIONS THE ONLY THING MISSING IS TO ENTER THE CREDIT CARD INFO AND PROCESS IT. PLEASE FIX THIS ASAP

    1 vote
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  15. Make quantity visible on subscription lists + customer overviews

    Please show quantity for each subscription in the customer overview and in the customer portal subscription overview page. This would save an extra click and give a better overview of the actual status.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  16. Sync trial subscriptions to leads module in CRM

    Free trial subscriptions should automatically populate from Zoho Subscriptions as a lead in Zoho CRM so that sales engagement will be triggered during the trial period.

    1 vote
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  17. Enter Partial hours as an add-on to a subscription

    We add Hours as a service as an add-on to a subscription, but we need to be able to bill for partial hours. The system currently limits to whole numbers.

    1 vote
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    0 comments  ·  Plans  ·  Admin →
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  18. Add webhooks for coupons status change and updates

    It would be useful to get notification on coupons:
    1) create
    2) update via Zoho Subscriptions website,
    3) usage act (applied to subscription)
    4) removal from subscription
    5) status change (maxed out, expired).
    What of these is doable?

    1 vote
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    0 comments  ·  Coupons  ·  Admin →
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  19. Subscription data import options

    Although there is now a way to import backdated subscriptions, there is no easy way to remove them as you do with other modules.

    1 vote
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  20. Allow more than one item on a single subscription.

    When creating a subscription you can currenly only have one plan/product on each subscription. We should be able to add more than one plan/product under one subscription instead of having to create a subscription for each item.

    1 vote
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