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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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488 results found

  1. how to increase sales

    here is a request to help us increase our sales, i would like to create a coupon that will generate a 30% discount year one and 20% discount year two. this way with the same client i will increase my sales by 30% in two years.

    1 vote
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  2. Make QTY editable by the customer

    I miss the feature that a customer can edit the qty of a subscription afterwards

    1 vote
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  3. How to integrate my laravel application with Zoho Subscriptions

    How to integrate my Laravel application with Zoho Subscriptions?

    Having Few plans

    Plans supports both monthly and yearly frequency.

    Inside my app, my customer should able to
    View his/her current subscription details.

    • Upgrade/Downgrade to any of the paid plan

      -Update his credit card information

      -Update his billing address to show up on the next invoice.

    -Cancel his subscription at any time.

    1 vote
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  4. subscription notes

    Populate Subscription Notes into the connected CRM in-line with Account and Contact notes

    1 vote
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  5. Show Upgrade Screen Views on Customer Portal Zoho Help Page

    Show Upgrade Screen Views on Customer Portal Zoho Help Page

    1 vote
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  6. selection option for recurring billings.

    in recurring subscription, an option like," add amount to" should be available. So that we can add that amount to all customers or select customers by ticking against their names.While posting, that should add that particular amount to all /selected customers at the same time.

    This will ease our work. As of now we add the amount to individual bills seperately everytime.

    If recurring billing is not at regular interval but repeated bills with uniform amount, then this option will be very useful.

    1 vote
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  7. Additional options to prevent duplicates in subscriptions

    Please provide additional options such as email, or ideally a custom field. Name is not usable since many persons share a common name.

    1 vote
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  8. The ability to see all payments received on the payment details....applied and unapplied (unused credit).

    Currently when I generate the report, it omits the unapplied (unused credits). This should not be the case, as the payment details should reflect every payment entered regardless of the application. This report is very important in validating and balancing customers payments.

    1 vote
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  9. Add a discount field for partners Discount

    Add a discount field for partners Discount we have partners that have 30,40 or 50% discount but this only in manually created subscriptions not available as coupon that must be defined in plans

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  10. Increase size for header and footer data in templates or allow html or rtf format

    I'd like to format headers and footers with more options than those available. I'd like to be able to copy html or rtf data into header of footer content.

    1 vote
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    0 comments  ·  Invoice  ·  Admin →
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  11. Link invoices from books with already created subscriptions

    When adding older subscriptions which were invoiced manually as one off, would be great if we could create a subscription and then link an already created invoice with it from Zoho Books

    1 vote
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  12. Track customer churn and revenue churn separately

    Let’s say I have 10 active customers in a month and 1 cancels. At the customer level that is a 10% churn.
    Let’s say my MRR from these 10 customers is a total of INR 5 lakh. And the 1 churned customer accounts for INR 1.5 Lakh. So my revenue churn is 30% at the MRR level.
    It is vital for my business to track both types of churn in parallel to really understand what is going on.

    1 vote
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  13. deposit or immediate setup fee for future-dated subscription

    I need to be able to charge a deposit to reserve a subscription for future-dated services that are limited in availability in order to confirm bookings/reservation of those subscriptions.

    Charging the setup fee on the scheduled commencement date (and only if payment details are provided by then) is not sufficient commitment from a customer to make a limited-availability service unavailable to other potential customers.

    Ideally, this deposit would be an invoice sent out immediately with a configurable expiry date, so that the subscription cancels if the deposit is not paid within the defined period.

    1 vote
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  14. prepaying a subscription

    I would like to see an easy way to pre-pay a subscription. I have this now and then. Sometimes they want to pay the next payment early, sometimes they want to put money down that would pay 1 1/2 of the next payments due ...

    1 vote
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  15. Search for subscriptions/plans with and without cards associated to them

    When searching through your subscription signups, There needs to be a search field entry that allows you to segment which accounts have a card on file and which do not. The benefit is that I can request it from those people instead of going into each one individiually.

    Additionally, some have cards on file but the card is not associated to the subscription yet.. A place to view this as well as I keep getting unpaid email from customers not realising the card is not associated.

    There is no way of knowing!

    A subscription is supposed to be automatic payments.…

    1 vote
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  16. Field with date of when the credit card was updated

    When viewing clients credit cards a field with the date the credit card was added would allow me to distinguish between the new credit card the client entered and one already there. There is NO way to distinguish credit cards that have been updated other than the number/expiration but some times that stays the same.
    Simple option to add the date when the credit card was changed would help which was the LAST credit card your client updated without having to bother them or testing a charge and paying for the test.

    1 vote
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    0 comments  ·  Usability  ·  Admin →
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  17. Invoice list - invoice object should contain total price without VAT

    In API for retrieving all invoices at once, there's attribute total. However this value includes VAT. Can you please add another attribute which will show price without VAT? Ohterwise we need to ask for each invoice separately as there is this attribute bcysubtotal and thus calling to many API calls. Thx

    1 vote
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  18. Recurring add-on charges

    make the add on chages recurring for when customers expand the work they do with you. make it recurring instead of just a one off charge so that they can increase the plan without having to complete a whole new subscription plan

    1 vote
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  19. allow styling of the embed widget

    allow for css modification of the embed widget

    1 vote
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  20. Pro rated subscription

    Cancel current subscription and create new subscription.

    1 vote
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