Zoho Subscriptions
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130 results found
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Credit Card Associated with Subscription
Customers can have multiple subscriptions (e.g., multiple stores) and should be able to charge different credit cards for each subscription. When I update a credit card on one subscription, it should not automatically change all subscription's payment methods for that customer.
3 votes -
Add filter for Subscribers
To the Customers list, please add an option to filter by active Subscribers.
On the Customers list currently there are filters for:
All Customers
Active Customers
Inactive Customers
CRM Customers
Non Subscribers...In my use case, I integrate with Zoho CRM, which contains a customer list of hundreds. Only a few customers have added subscription and it would be helpful to quickly find them to review their accounts (without having to remember them - that is already in the system!)
4 votes -
Associating Credit Card with future subscription in one place
Adding a subscription needs to have more flexibility and not require you to create it, then go back and edit it to get the credit card associated with the subscription.
Flexibility: I should be able to select my begin date when the subscription is in the middle of a cycle (e.g. back-date).
If collecting payment offline (e.g., invoice customer), I should be able to select what dates I want the billing cycle to be like 20 days prior to due date while still being able to collect credit card payments on other customer on their subscription date.
Ease of entering…
2 votes -
Selecting Billing Date/Grouping
Both these options are excellent at the customer level. Selecting it as an overall preference is too restricting. I want to group invoices for some customers who have multiple subscriptions paid at one time, but not for others who process their payments by location. Invoicing billing dates need to be prior to subscription anniversary date where credit card billing dates are on (or near) the anniversary date.
10 votes -
Display the subscription description in the customer view
We should be able to see the description added to a subscription when viewing a customer. When a customer has multiple subscription on 1 plan it's really hard to find the right subscription to edit/cancel.
14 votes -
Add more than one coupon to each subscription
Each time we add a coupon, it removes the option to add more. Sometimes customers are able to redeem more than one coupon over the lifespan of their subscription, such as referring a customer to us and meeting whatever other criteria we set. We currently now have to create a new coupon specific to each customer for this sort of thing. We really should be able to add more than one coupon to each subscription.
21 votes -
Add multiple subscriptions and add-ons at once
We need to be able to create multiple subscriptions and add-ons at once so the first invoice cycle is not all sent with multiple invoices. If a customer signs up for 2 subscriptions and 4 add-ons, we need to be able to add them all at once via the API and via the GUI.
222 votes -
pro rata
Option to switch on and off pro-rata in each plan. Some products do not attract pro-rata no matter when they are subscribed to in a month.
29 votesIs it okay if the option of pro-rate true or false can be given at the time of create/update subscriptions?
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Manage subscription availability for physical products/services
It would be fantastic to be able to limit the number of available subscriptions in order to be able to manage physical products or services. For instance, we rent self-storage units and need to control when all units are already subsribed.
31 votes -
Scheduled Upgrades/Downgrades
It would be nice to be able to schedule an upgrade/downgrade for a specific date in the future. That way, when a customer requests a change for next month, or next week, we can schedule it to happen on that date, rather than remembering to do it manually on said date.
50 votesRather shedule it on a particular day, we have started providing the option of
‘Updating the subscription changes at the End-of -the-term’
Kindly, post your queries for it to support[at]zohosubscriptions.com
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