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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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130 results found

  1. Support customer with multiple GST numbers and addresses

    Support a single customer that that has multiple GST numbers. Example we have customers that want invoices to be generated separate for each state. I have associated multiple subscription with this customer but since the address and GST is at the customer level the invoices are generated for the only one GST number. This could have been solved if the GST and address was at the Subscription level. Zoho should then use either the subscription level GSTN and address instead of the customer GSTN and address.

    Zoho finance plus has still not handled this basic requirement which is so common…

    60 votes
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  2. Establish Min-Max values on plans and add-ons

    We would like clients to subscribe to our product with a minimum user of 5. We also want a maximum user limit for a specific plan after which client will have to switch to higher plan (next) that have unlimited users.
    On hosted page, minimum value should be taken into consideration for user not to enter value below same for max value.

    3 votes
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  3. Two digit state code

    The State drop down box list states as the whole word (North Carolina, etc.), which if fine, but when you run a Subscription Details report to use for shipping out subscriptions, the state code should come out as an all cap Two digit code (US Postal code).
    The problem is that this State code sometimes shows as the two digit code, but about 20% of our subscriptions the code shows as the whole word or the two digit code is all lower case. Lots of extra work on our end to have to go through Report and change code to…

    1 vote
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  4. Add a "Setup Fee" (Or similar) to Add-ons

    We want to be able to price an add-on like this: (Base Price) + (Recurring Amount per month/year). For doing maintenance on peoples equipment, this would be VERY helpful to charge people for maintenance plans on additional systems.

    7 votes
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  5. to be able to reactivate a member in subscriptions without charging them right away.

    to be able to reactivate a member in subscriptions without charging them right away.

    5 votes
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  6. CHECKOUTSUB

    CHECKOUT/SUBSCRIPTION NEEDS CART & ADDONS!

    • Need a cart for multiple multiple products with one-time fees

    • Each product needs to SHOW all add-ons. Add-ons need to be one-time and subscription based

    • Need subscription add-ons

    • Need functionality to UPSELL and actually use Zoho Payments. Right now, it is unusable for anyone in SALES that doesn't charge simple fees or subscriptions.

    The world has entered the micro-transactional model (Thank you Minecraft). Its time that we had the capability to maximize our profitability, which will turn into more Zoho subscriptions and customers.

    PLEASE UPVOTE THIS!

    2 votes
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  7. Ability to use Contact Alternate Address when adding a subscription

    We need the ability to select an alternate address when adding a subscription via Zoho Subscriptions.....similar to what currently exists in Zoho Books. We often have customer that use a lease company to finance their transactions to us - the lease company then pays us monthly, even though the subscription is with the customer. Therefore, when I enter a subscription for the recurring invoice, I need the ability to tell the system to use the alternate bill to address for the leasing company instead of the default billing address.

    1 vote
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  8. reactivate subscription from costumer portal

    the ability to reactivate a subscription from the member portal

    4 votes
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  9. I have a need for a Daily billing cycle. Can this easily be added to the current options?

    I have a use case whereby a product offering is better suited to be charged by the day. Could this not easily be added as an additional billing cycle?

    1 vote
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  10. Free Trial Upgrade To Paid

    Allow users to upgrade from Free Trial to Paid before the end of the free trial. In a software subscription model, a user may do a 30 day free trial where they receive a trial license. They may be ready to purchase after 10 days, and want their full license. There is no option in Zoho Subscriptions for the user to activate their subscription before the end of the free trial

    4 votes
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  11. Can you please enable billing on a custom daily basis (ie 15,30 days etc)?

    All of the major gateways allow for custom recurring on a custom schedule, but Zoho forces a choice of a number of weeks, months or a year. So, 15 day billing, 30 day billing etc. is not possible. The majority of the competing products allow for this.

    4 votes
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  12. Allow indication of tax on one-time charges

    When adding a one-time charge for a customer on a subscription, tax is always added for a taxable customer. So a one-time charge of $50 added will be invoiced/charged with tax added.

    This is independent of whether the subscription is taxable.

    A work-around is to never use one-time charge and instead use a one-time add-on.

    1 vote
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  13. Allow for the expiration time of a subscription link to be editable currently fixed at 24 hours

    Currently the expiration time of a subscription link is set to fixed interval of 24 hours and the payment link expires. I would like to have this changed so that you can increase the interval time for the link to say a week.

    1 vote
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  14. I'd like to be able to start a subscription at an intro rate, then up it to the regular rate after 3 months.

    I'd like to promote our service to new customers by giving them 3 months at a discount, then automatically move them to the regular rate on month 4. Can you do that?

    1 vote
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  15. $0 base metered invoice, based on timer, with auto charge

    Right now there is no way to create a $0 metered subscription that will just charge a user the accrued hours at the end of the billing cycle.

    1. Please allow $0 base metered invoice
    2. Please allow the metered billing to be based on an accrued unit field (where we can use the api to insert hours)
    3 votes
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  16. Create draft subscriptions so that I can accept up-front payments.

    Create draft subscriptions so that I can accept up-front payments.

    4 votes
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  17. Edit URL from the pricing table

    It would be ideal to be able to edit the URL of the buttons in the price table to a website different from the hosted page (such as a free registration website)

    5 votes
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  18. how to create a subscription for daily , alternate or specific days in a week

    I am into milk business, i wanted daily subscription how do i do it

    1 vote
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  19. Include VAT in Zoho Sub Plans

    We'd like to include the VAT in Zoho Subscription Plans so that when we charge the customer, he gets an invoice with the right amount.

    Let's say that the price list displayed on our website is 120€/month
    If we charge with Zoho Subscritption, we have to make a plan for 112.80€ in order to get a total of 120€ (6% VAT).

    We'd like to have 120€ TVA included in the plan.

    3 votes
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  20. Points Credit System for Metered Billing

    For example, if you're a telecom company and have a certain number of minutes included in a subscription package. It would be nice if it was possible to configure metered billing to include x amount of minutes for free with the plan, and then charge per minute used over the number included in the plan.

    3 votes
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