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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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130 results found

  1. Add/Remove Addons after user has subscription

    The ability for users to upgrade/downgrade addons in their portal, plus hosted links for them to approve addons linking from inside my app.

    6 votes
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  2. How to integrate my laravel application with Zoho Subscriptions

    How to integrate my Laravel application with Zoho Subscriptions?

    Having Few plans

    Plans supports both monthly and yearly frequency.

    Inside my app, my customer should able to
    View his/her current subscription details.

    • Upgrade/Downgrade to any of the paid plan

      -Update his credit card information

      -Update his billing address to show up on the next invoice.

    -Cancel his subscription at any time.

    1 vote
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  3. how to increase sales

    here is a request to help us increase our sales, i would like to create a coupon that will generate a 30% discount year one and 20% discount year two. this way with the same client i will increase my sales by 30% in two years.

    1 vote
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  4. Allow more than one item on a single subscription.

    When creating a subscription you can currenly only have one plan/product on each subscription. We should be able to add more than one plan/product under one subscription instead of having to create a subscription for each item.

    1 vote
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  5. Subscription data import options

    Although there is now a way to import backdated subscriptions, there is no easy way to remove them as you do with other modules.

    1 vote
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  6. Commission on Subscriptions, both internal and external

    I'd really like to be able to put multiple commission expenses in the product field. Then I would have an accounting of the commission value, based on the subscriptions sold and the quantity. Also adding several matching internal and external sales reps would allow me to pull commission reports, send the data to Zoho books and track it in analytics.

    Finally, the ability to make the commission due or paid out automatically as an option when the invoice was paid would also be wonderful!

    3 votes
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  7. Retry Settings

    We have two products in our Zoho Subscriptions and would like the ability to have the option to set each product different retry settings. One to mark the invoice as "Unpaid" and the other product "Cancelled".

    3 votes
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  8. EMI option for Zoho subscriptions clients

    Can you create Easy EMI options for Clients who are using membership that I create using Zoho Subscriptions.

    E.g. If I have a membership of 6 monthly payment plan, the client should be able to subscribe to that plan and then pay the amount in 2 or 3 installments.

    3 votes
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  9. Make quantity visible on subscription lists + customer overviews

    Please show quantity for each subscription in the customer overview and in the customer portal subscription overview page. This would save an extra click and give a better overview of the actual status.

    1 vote
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  10. Better audit trail for Subscriptions

    It's very hard in the Zoho invoice/subscription systems to know if an email, invoice, notification was sent out and when they will be sent out in the process. Whenever I create a subscription, I am unsure if something was sent out or when it will be sent out. Please make it more transparent within the subscription the dates of when they'd be sent.

    1 vote
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  11. Create invoice within subscription manually

    When creating a new subscription, we're unable to add line items for metered billing for the first invoice. It'd be very helpful to be able to create another invoice within the subscription manually.

    2 votes
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  12. Fractional quantity for subscription

    In order to simulate metered billing, we need to be able to do fractional quantities for usage.

    1 vote
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  13. Charge an immediate/split setup fee for trial accounts

    I need the ability to charge an immediate setup fee for a trial account to account for the cost of shipping. I also need to be able to charge two sets of fees, one for the shipping and handling, the other for activation and equipment fees.

    1 vote
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  14. Separate app for sales person

    It would be great to have a separate portal or app for sales persons. In that way they can track the sales they have made and commission earned. It would also be an opportunity to incorporate some element of competition through Gamescope which is used in Zoho CRM.

    3 votes
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  15. Improve mobile version of the search customer name

    Right now the search Customer Name is terrible when adding a subscriptions. You cannot type either the first or last name. It won't find anything.

    TO add to that, you need to type the salutation first then the first name.

    Please make the search function smarter

    1 vote
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  16. Add customer in subscriptions by using "search from crm" in mobile version

    Add "search from crm" when adding a customer from mobile version.

    It's already there in the browser version. Really need this to work on mobile

    1 vote
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  17. Embed Customer Portal into Website

    The new customer portal is a great idea however, asking our clients to create another username/password to view the portal is confusing because they have already logged into our website.

    We would love the ability to generate a link to a customer portal, similarly to what we do for hosted pages.

    This would allow us to either iframe the portal into our site or give them a direct link that opens a new tab/window.

    The process that would work best for us:
    1) We make an API call supplying customer id and our usual API authentication keys
    2) Zoho return…

    5 votes
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  18. Add JSON export of subscriptions data to fetch them in same format as they arrive in subscription events

    Having such export with detailed JSON data about subscriptions in same format as subscription data arrives to webhooks or returned via "Retrieve Subscription" API endpoint will allow to fetch customer. card, custom fields and notes detailed information avaialble without tons of requests to Zoho API.

    3 votes
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  19. Add created_time and update_time to batch exports for subscriptions

    Currently there is no a way to export values of createdtime and updatedtime (probably DateTimeOffset?) values when you making a batch export. This making a challenge if you need to process only new or changed subscriptions subset for some import procedure, e. g. to bigquery or other database for analisys without making many of requests to zoho to obtain.

    3 votes
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  20. Allow to downgrade subscription plan from hosted page

    Hi,
    The user can upgrade his subscription from a hosted page, But he cannot downgrade the plan from the hosted page, it's only allowed in the portal.
    It would be great if he can downgrade his subscription plan from the hosted page.
    Thank You!

    3 votes
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