Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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  1. Matching Bank transactions, Invoices should show only Pending Amount

    Say there are two invoices Pending, One partly paid and other not paid.
    Client made pending payment related to both invoices.

    now when we match the bank transaction with pending invoices, total Invoice amount of these pending Invoices is shown.

    My idea is that only balance amount of pending invoices should be shown so as to match the amount received with pending amount only.

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to turn off proration.

    We bill for the month ahead. If someone requests a change to license amounts during the month, we want that to be reflected in the following month without crediting their current month, which they've already paid for.

    Currently, the system automatically credits the customer, basically refunding them. We want the ability to disable this.

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  3. Important notes on account opening

    Allow us to mark a note as important and have it pop up when accessing a customer's account.

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  4. Provide the means to delete multiple products at one time, rather than deleting individually.

    Cannot delete multiple products at one time. I must go to each product individually, edit, then delete it. This is a massive time consumer.

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Revenue impact from New and Renewals on Dashboard


    • Break out Net Revenue for the month into New and Renewals to gauge marketing impact on new sign-ups

    • Show % of Renewal Revenue = ₹ from renewals / ₹ from renewals due (how are we doing in customer retention)

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create sales order to be able to ship

    Would it be possible to have an option for a renewing subscription to make a sales order first and also make a invoice?

    This would allow us to ship out a product that is attached to a subscription.

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  8. Show Status of Failed Payments

    After a failed payment they system retries up to three times. If the transaction goes through on the retries there is no indication on the Payments Failure screen that anything has changed. It looks like we still have failed payments when in fact they have gone through on the retry. Some sort of status needs to be changed on both the Dashboard and on the Payments Failure Screen to indicate that those have gone through or in fact are still failed payments otherwise we have to click on each invoice and look to see if a successful payment has gone…

    1 vote
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    0 comments  ·  Dunning Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Refresh List Button

    On all the different screens the "Refresh List" button is hidden in some drop down menu. It would be nice if there was an actual "Refresh List" button on the screen to refresh the Data. When both our Accountant and I are in the system and making changes some times we get confused because we click on something that the other has already taken care of but the screen still shows it as outstanding until we refresh. It happens on the Customer, Subscription, Invoice, and Credit Notes Screens. Simply refresh the page doesn't always refresh the Data because it has…

    1 vote
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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  10. delivry adress

    option d'avoir plusieurs adresse de livraison par client

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  11. Send email Notifocations from Product's email

    In Settings--Organization Profile, apart from the option "send email using one of the organizational email addresses" add the option to choose "send email from the product Notification email. Like this the sender for each product can be the email related to that particular product.

    1 vote
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    0 comments  ·  Email Notification  ·  Flag idea as inappropriate…  ·  Admin →
  12. able to add notes (visible to customer) to a subscription that will be included on all invoice

    able to add notes (visible to customer) to a subscription that will be included on all invoice.

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
  13. Service Dates on Invoice

    Our customer is asking us to put the date of service on our invoices. Our subscriptions are pre-paid. So an invoice dated 9/1/2020 is for the period 9/1 - 9/30/2020.

    I don't see that ability currently.

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  14. Schedule Recurring Backups

    Schedule Recurring Backups

    1 vote
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    0 comments  ·  Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Remove expiration to hostedpage link

    Some users doesn't complete their purchase at the first time, I would like to have an option to remove the 1 hr expiration time for the Hostedpage links. It's that possible? Why the expiration time exists anyway?

    1 vote
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    0 comments  ·  Hosted payment pages  ·  Flag idea as inappropriate…  ·  Admin →
  16. I need electrionic stor expor gods for my store wihout by befot silling in my elktronic trade

    Need get copy from data.
    Example: ali baba markeet can be get data to some gooda dnd transfer to my elktronic shop. If my shope sold iwill get prcentge from amount

    1 vote
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    0 comments  ·  Invoice  ·  Flag idea as inappropriate…  ·  Admin →
  17. Mpesa Integration

    Ability to accept payments made via mpesa on the system

    1 vote
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  Plans  ·  Flag idea as inappropriate…  ·  Admin →
  19. UAE Local Payment Gateways Integration

    Kindly include major UAE local payment gateways like Network International, Telr, Payfort. These are more cost effective than paytabs and has more features, advatages than currently availabe gateways in zoho subscriptions.

    Awaiting your kind consideration on this matter.

    1 vote
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    0 comments  ·  Payment Gateways  ·  Flag idea as inappropriate…  ·  Admin →
  20. rollover of unused metered billing

    I would like to be able to offer a subscription for a client to pay a fixed monthly price for a certain number of hours of work which if they exhaust will result in per hour metered billing but if they don't use the full quota in a month for it to roll over for up to two months

    In my primary use case it is unutilized hours but the requirement of roll over arises in South Africa for rolling over unused data bundles for two months as well

    1 vote
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    0 comments  ·  Subscriptions  ·  Flag idea as inappropriate…  ·  Admin →
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