Skip to content

Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

488 results found

  1. Re-Organize Hosted Payment Page Fields

    It would be great to be able to change the order of appearance for the fields in the hosted payment page. For example, in our use case (print subscriptions) it would be best if the order was Subscriber Information > Shipping Information > Billing Information (with a different Billing Name) > Credit Card Details

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. package com.zoho.crm.library.setup.restclient does not exist

    I have added the SDK to the project class path. But when i try to call ZCRMRestClient.initialize();

    I get this error: package com.zoho.crm.library.setup.restclient does not exist

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow for the expiration time of a subscription link to be editable currently fixed at 24 hours

    Currently the expiration time of a subscription link is set to fixed interval of 24 hours and the payment link expires. I would like to have this changed so that you can increase the interval time for the link to say a week.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Add Clone to Subscriptions.

    Add the clone function on to Subscription.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Create draft subscriptions so that I can accept up-front payments.

    Create draft subscriptions so that I can accept up-front payments.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Allow indication of tax on one-time charges

    When adding a one-time charge for a customer on a subscription, tax is always added for a taxable customer. So a one-time charge of $50 added will be invoiced/charged with tax added.

    This is independent of whether the subscription is taxable.

    A work-around is to never use one-time charge and instead use a one-time add-on.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I'd like to be able to start a subscription at an intro rate, then up it to the regular rate after 3 months.

    I'd like to promote our service to new customers by giving them 3 months at a discount, then automatically move them to the regular rate on month 4. Can you do that?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Import secondary email address

    there should be an option to import secondary and tertiary email address of customers

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Plug in for Joomal and Wordpress sites

    There is no powerful subscription management service for Joomla and maybe Wordpress that can deal with subscription services with the reliability a large user base needs.
    We use one now that is a saas integrated into Joomla and it works OK, not great but far better than any standalone system.
    I use your invoicing system and see how the full features of the subscription manager would work very well ....
    ... if a pre-written API that is supported by you were available to make passing details of plans, current status of a subscriber and a way for the subscriber to…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. PandaDoc integration

    PandaDoc has dynamic proposal and online payment system. I want to be able to use them but I am tied to using Zoho Invoice and Subscriptions and they only integrate directly to Stripe. It would be nice to have PandaDoc integration so that a customer can pay for dynamically generated invoice from Zoho directly from the Proposal AND pay for a subscription from the same Proposal so that it appears they are submitting the transaction once.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Add ACH to WorldPay

    We would like to see you add ACH to the WorldPay gateway. This may require extending the WorldPay integration to Business (from Corporation) but we would want ACH added since we already have a relationship with WorldPay (rather than setting up another gateway like Forte)

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. coupons

    It would be very helpful if we can create a COUPON Code for Set Up Fee.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. how to create a subscription for daily , alternate or specific days in a week

    I am into milk business, i wanted daily subscription how do i do it

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Include VAT in Zoho Sub Plans

    We'd like to include the VAT in Zoho Subscription Plans so that when we charge the customer, he gets an invoice with the right amount.

    Let's say that the price list displayed on our website is 120€/month
    If we charge with Zoho Subscritption, we have to make a plan for 112.80€ in order to get a total of 120€ (6% VAT).

    We'd like to have 120€ TVA included in the plan.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Subscriptions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Allow subscription creation date as invoice date

    Currently, When we create back dated Subscription then invoice date of generated Invoice is always a subscription activation date. For Ex . If today is 22nd may and I am creating back dated subscription starting from 15th may, then Invoice date of generated Invoice will be 15th may.
    So, In Indian Market, This is general scenario, where Owner may allow his customer to use his product (by subscription) and product owner may want to create subscription and send invoice to customer after some days. So in this case, invoice date should be the date when owner is creating subscription. There…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Automatically Sort By Customer Name

    Automatically Sort By Customer Name

    After making changes to a customer or their subscription, the default customer sort is changed to Created Time. The default sort should remain as Customer Name.

    This makes it very difficult if you must make changes to numerous customer files or subscriptions.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Use offline ticket printer

    I work for a Little mexican ISP, so far zoho seems like the best option to manage our montly payments/customer information data base, but I havent pitch this to my boss due to the lack of printer support, the system will be used mainly at the main office to take payments/check basic customer information, but arround 80% of our customers pay in cash and we print a ticket on a 58mm ticket printer, it would be cool to be able to get a print ticket option while taking a manual payment on the plataform, dont really need the suite to…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Require BCC column in Email Templates

    Inorder to record a copy of the invoice in our mail, kindly include the BCC column in the Email Templates. This will be useful to save the mail sent, revert on the same mail and save the invoices for future use.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Email Templates  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base