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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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130 results found

  1. User specified donation amount

    Would it be possible to have a plan that is a user specified amount for a donation? So the end user can pick an arbitrary amount they would like to make as a one-time donation?

    1 vote
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    Hi,
    Zoho Checkout might just be what you’re looking for!

    Zoho Checkout is a form builder that lets you create personalized payment pages for one-time and recurring payments that you can embed on your website as an iframe or button. You can also share the direct payment link via email or social media platforms. 

    We will be happy to schedule an online demo for you and assist you further on setting up Zoho Checkout. Please contact us at support[at]zohocheckout.com

  2. Detect fraudulent activity

    Detect fraudulent activity when a customer tries to subscribe using many invalid credit cards and restrict them from doing so.

    1 vote
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    0 comments  ·  Subscriptions  ·  Admin →
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  3. I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    I'd like to be able to change the product subscription, rather than just the plan, mid subsription without canceling the sub. Will that be

    4 votes
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  4. Standard Billing Dates at Product/Plan level

    Fixed dates (1st, 15th, etc.) for some products while the same subscription created date for the others.

    6 votes
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  5. Varying renewal dates

    One of our products is a 12-month contract. The client should be billed the same day of each month (IE, the 18th, or the 30th). Of course, if they are a 31st renewal, some months they need to be charged on the 30th (or in the case of February, on the 28th).

    However, I set up a client for an 18th billing date, and when it ran, it was prorated and their renewal set for the 1st. Can we have the ability to use renewal dates other than the 1st of the month? Can we set them individually for each…

    3 votes
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  6. Refine Non subscribers filter

    At present , Non subscribers lists "customers with no active subscriptions"
    Inactive customers also included in the list.
    I want active participants in that List.

    4 votes
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  7. Credit Card Associated with Subscription

    Customers can have multiple subscriptions (e.g., multiple stores) and should be able to charge different credit cards for each subscription. When I update a credit card on one subscription, it should not automatically change all subscription's payment methods for that customer.

    3 votes
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    1 comment  ·  Subscriptions  ·  Admin →
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  8. Add filter for Subscribers

    To the Customers list, please add an option to filter by active Subscribers.

    On the Customers list currently there are filters for:
    All Customers
    Active Customers
    Inactive Customers
    CRM Customers
    Non Subscribers...

    In my use case, I integrate with Zoho CRM, which contains a customer list of hundreds. Only a few customers have added subscription and it would be helpful to quickly find them to review their accounts (without having to remember them - that is already in the system!)

    4 votes
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  9. Associating Credit Card with future subscription in one place

    Adding a subscription needs to have more flexibility and not require you to create it, then go back and edit it to get the credit card associated with the subscription.

    Flexibility: I should be able to select my begin date when the subscription is in the middle of a cycle (e.g. back-date).

    If collecting payment offline (e.g., invoice customer), I should be able to select what dates I want the billing cycle to be like 20 days prior to due date while still being able to collect credit card payments on other customer on their subscription date.

    Ease of entering…

    2 votes
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  10. Display the subscription description in the customer view

    We should be able to see the description added to a subscription when viewing a customer. When a customer has multiple subscription on 1 plan it's really hard to find the right subscription to edit/cancel.

    14 votes
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