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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

Before posting, please ensure the following:
  1. Search if your idea for a feature is already listed below. If yes, then vote for it by clicking the Vote button.
  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com

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130 results found

  1. Add more than one coupon to each subscription

    Each time we add a coupon, it removes the option to add more. Sometimes customers are able to redeem more than one coupon over the lifespan of their subscription, such as referring a customer to us and meeting whatever other criteria we set. We currently now have to create a new coupon specific to each customer for this sort of thing. We really should be able to add more than one coupon to each subscription.

    21 votes
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  2. Manage subscription availability for physical products/services

    It would be fantastic to be able to limit the number of available subscriptions in order to be able to manage physical products or services. For instance, we rent self-storage units and need to control when all units are already subsribed.

    31 votes
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  3. Selecting Billing Date/Grouping

    Both these options are excellent at the customer level. Selecting it as an overall preference is too restricting. I want to group invoices for some customers who have multiple subscriptions paid at one time, but not for others who process their payments by location. Invoicing billing dates need to be prior to subscription anniversary date where credit card billing dates are on (or near) the anniversary date.

    10 votes
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  4. I have a need for a Daily billing cycle. Can this easily be added to the current options?

    I have a use case whereby a product offering is better suited to be charged by the day. Could this not easily be added as an additional billing cycle?

    1 vote
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  5. Allow for the expiration time of a subscription link to be editable currently fixed at 24 hours

    Currently the expiration time of a subscription link is set to fixed interval of 24 hours and the payment link expires. I would like to have this changed so that you can increase the interval time for the link to say a week.

    1 vote
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  6. Create draft subscriptions so that I can accept up-front payments.

    Create draft subscriptions so that I can accept up-front payments.

    4 votes
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  7. Allow indication of tax on one-time charges

    When adding a one-time charge for a customer on a subscription, tax is always added for a taxable customer. So a one-time charge of $50 added will be invoiced/charged with tax added.

    This is independent of whether the subscription is taxable.

    A work-around is to never use one-time charge and instead use a one-time add-on.

    1 vote
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  8. I'd like to be able to start a subscription at an intro rate, then up it to the regular rate after 3 months.

    I'd like to promote our service to new customers by giving them 3 months at a discount, then automatically move them to the regular rate on month 4. Can you do that?

    1 vote
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  9. how to create a subscription for daily , alternate or specific days in a week

    I am into milk business, i wanted daily subscription how do i do it

    1 vote
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  10. Include VAT in Zoho Sub Plans

    We'd like to include the VAT in Zoho Subscription Plans so that when we charge the customer, he gets an invoice with the right amount.

    Let's say that the price list displayed on our website is 120€/month
    If we charge with Zoho Subscritption, we have to make a plan for 112.80€ in order to get a total of 120€ (6% VAT).

    We'd like to have 120€ TVA included in the plan.

    3 votes
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  11. Privacy & Newsletter checkbox for GDPR

    Hello, we integrated Zoho Subscription to our Automation Marketing Software (SALESmanago) by using Zapier.

    So, customers that make a new subscription are sent to this software to start receive newsletters.

    We are starting to make our internal changes to respect new GDPR rules for privacy, so to do what we are doing we need to create two new checkboxes (one for privacy and one for newsletters). I didn't find this feature on Zoho Subscription, is it possible to implement it?

    Thanks, Samuel

    1 vote
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  12. Label printing and shipment.

    We are a monthly magazine publishing company which involves dispatching the physical hard copies via courier.

    While I explored Zoho Subscriptions I couldn't find a way to
    1) Print the address labels.
    2) Track the magazine hard copies dispatched for a month.

    This feature could help the offline magazine publishers.

    3 votes
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  13. Customer Balances

    To show the customer the overall balance remaining on their subscription from within the portal. I.e if they pay 10 weekly payments of £10 show £100 remaining and reduce this balance as they pay.

    4 votes
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  14. Send Billing Email Reminder before Charging CC or ACH

    We Charge our customers on the first of every month for their Subscriptions. We would like to see a Notification Option to send the Customer their Subscription Detail and Total that will be processed on the 1st. Currently, customers only see this detail once the CC or ACH has been performed but we would like them to be notified as a FYI 15 days prior to the 1st of the month when ZOHO charges or debits the ACH.

    1 vote
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  15. Multiple custom hosted payment pages templates

    Hi
    At the moment only one hosted payment page can be used for all subscriptions. However some clients (and us) have multiple different subscriptions types with different terms of service. Would be good if subscriptions allows the creation of more than one Hosted Payment page.
    Thanks!

    8 votes
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  16. Print Labels

    I would like to print labels for zoho suscriptions in the diferents plans

    1 vote
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  17. The ability to renew a manual or an offline subscription prior to the expiration date, this will be very useful if a subscription is paid vi

    The ability to renew a manual or an offline subscription prior to the expiration date, this will be very useful if a subscription is paid via cash or check on an annual basis.

    1 vote
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  18. Payment terms like quarterly/ half yearly in Advance

    Payment terms like quarterly/ half yearly in advance for an annual subscription. It should also prompt the next Invoice date for that subscription.

    6 votes
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  19. 3 votes
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    Hi,
    That is indeed a great suggestion. We do add comments when a payment method is added through the link successfully but we do not add one, whenever a mail goes out requesting for payment information. We will surely note this down and keep you updated when we roll this out. Thank you !

  20. portal

    Add an option to enable portal automatically every time a new subscription is created for a customer. We convert our customers (monthly recurring subscriptions) from Zoho CRM, not a website API. The only way to enable the client portal today is manually for every customer. this is too cumbersome and prone to human error (forgetting).

    3 votes
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