Zoho Subscriptions
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29 results found
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1 vote
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move products from one plan to another
Someone has set up our system with all products/services under 1 plan. I wish to move these so they are listed under seperate 'plans' but have found that they can't be moved and must be deleted and recreated. Annoying
3 votes -
Split invoicing /payment of subscription
We have a partner who pays for a part of the subscription amount of members. So how can we make this work in Zoho Subscriptions? i.e. A members annual membership fee is payed by 50% by a sponsor. We need to invoice 50% of the fee to a member and 50% to a sponsor (so two different invoices for the same subscription). How can we do this?
3 votes -
option to select payment frequency while creating a new plan
Need more billing term like quarterly, half-yearly while creating a plan currently it is only monthly and yearly
3 votes -
For metered billing you want to be able to collect a deposit in advance
For metered billing, you want to be able to collect a deposit in advance so that the customer do not run away leaving all the charges unpaid.
Also, need a way to limit usage to what the customer actually paid for (so it needs to be synced both ways).3 votes -
Enter Partial hours as an add-on to a subscription
We add Hours as a service as an add-on to a subscription, but we need to be able to bill for partial hours. The system currently limits to whole numbers.
1 vote -
Allow add-ons in widget
Within either the product/plan widget, or product page - allow for the user to be able to select option 1 or more add-os before check-out.
When a customer signs up to a subscription, they often want an add-on, or in my use case, are required to select from a range of add-ons.
13 votes -
Custom Customers Fields for selected plans
I have a few plans. One plan needs a custom field takes the customer's T-Shirt size. This is exclusively for this plan only, I dont want this custom field showing up anywhere else.
4 votes -
Change plans
In the customer portal, the customer should be able to view all the available plan and then switch from the existing plan to other plan.
Say there is Silver, Gold Platinum plans and a customer is a subscriber of Gold plan, then on the Change plan page, show all the available plan with the customers subscribed plan i.e. Gold plan selected. The customer selects the other plan and clicks submits, on confirmation switch the customer to other plan calling the Upgrade/Downgrade API in the Subscription system.4 votes -
Register / Free plan
If I understand correctly, a plan always has a price and duration. We're operating on a freemium model, where some content is available to payed users but also some content is available to users who just register.
It is kind of possible to emulate it by specifying a price of 0 euros, but it looks like a hack; there is still a price shown, there is still payment information asked, and there is still a duration.
To us, it would be great if there is a 'register' or 'free plan' option that doesn't show the price, doesn't ask for payment…10 votes -
Subscription price in foreign currency
Allow the currency and price to be set in a foreign currency for subscription plans
63 votes -
duplicate a plan
It could be nice and fast to duplicate a plan.
8 votes -
support VAT
As an EU company, we need to charge VAT to all EU B2C clients at their local rate, as well as B2B clients in our home country. For other EU-B2B clients we need to collect their VAT number and the invoice should mention "VAT reverse charge".
This isn't currently supported in Zoho Subscriptions.205 votes -
Add-ons and Coupons Applicable across Products.
My add ons and coupons apply to all products not just specific products. I think it would deb better if I could create add-ons and coupons that transcend the product level, then link/assign them to all products or specific products and plans. As is is right now I have to add the same add-ons to each product and when I have to edit the add ons we have to look for each in each product and edit them separately. Thats inefficient.
16 votes -
Associate Email Templates to Specific Plans
We have the need to customize and associate different email templates to specific Plans (not Products) which of course have different terms -- we find our customers at times get confused with "this info OR that info applies, depending on your plan option listed above..."
We think this could be best implemented as an 'override' to the default template associated for that product, which would not disturb anyone's existing configurations.
Along the same lines, if it isn't pushing it, associating override email templates to Add-Ons in addition to Plans wouldn't hurt either...
As a work-around we considered separating these Plans…
7 votes -
Setup referral, reseller or distributor
Distributor/Affiliate Program: Subscription order from Affiliate on behalf of customer.
OR
Setting up one account with multiple profiles.13 votes -
Issue With PLANS
We are a wellness firm with an average of 300 customers per day. I found the Zoho Subscription billing platform easy and wanted to go with it until I realized it has a major drawback based on the business model we have. Majority of the firms in the industry we are in provide customers with an initial FREE trial period to try the product, but there certainly is ONLY a Shipping & Handling fee we charge to customers immediately while they sign up. Once they complete their trial period, they are auto-billed for the actual cost of product. But in…
7 votes -
Ability to Change Billing Date Forward and Backward
In my project we deliver food products on a reoccurring basis. I would like the ability to move the billing dates as I see fit in order to fine tune our deliveries. So if the customer is on a once every four weeks schedule, but they need their next shipment a week early, I can change their "Next Billing Date" accordingly.
8 votes -
addon should have unit price editable
Currently, when editing/adding a subscription in the GUI, you cannot edit the unit price of an addon. You can only edit the total amount. So if I want to override the price, and I update the qty, I have to do the math myself and put in the total, rather than just being able to put in the qty and unit price and let it do the math for me. You can do this already on the plan, but not the addon.
3 votes -
Update all product/plan prices by a percentage.
Once a year I increase/decrease my prices according to the rate of inflation (I believe a lot of subscriptions work in this way). I would like to be able to apply this increase to all products/plans or selected products/plans in one go instead of having to calculate the price increase for each plan and apply it individually.
4 votes
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