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Zoho Subscriptions

Welcome to our feedback forum!

If you have an idea for a new feature that you want to see in Zoho Subscriptions, then you've reached the right place.

Feel free to post your ideas, comments, or suggestions in this space.

While we cannot promise a timeframe for everything posted here, we'll definitely consider all your valuable suggestions and work on them based on their feasibility.

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  2. If it’s a new idea, kindly post a detailed description of your suggestion or idea.

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33 results found

  1. Extend existing Subscription

    In our project we need to have an ability to extend existing subscription.

    For example – we have Basic plan. Then we create subscription with billing_cycles = 12 (It means that subscription will be closed in one year).
    We want to add an ability for our customers to extend their subscription, e.g. for 6 month.

    108 votes
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    Completed  ·  6 comments  ·  Subscriptions  ·  Admin →
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  2. Include feature option for back dated subscription in zoho subscriptions.

    Include feature option for back dated subscription in zoho subscriptions.

    131 votes
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    We’ve finally released this long-awaited feature: creating backdated subscriptions!

    While creating a subscription, you can now select an activation date previous to the present date to create a backdated subscription. You can do this from the API as well.

    This can be especially useful when you’re manually recording subscriptions days after you’ve made a sale. Also, if you’re migrating your existing subscriptions from another system, this can prove essential.

    Participate in the discussion about the new feature on the forums: https://forums.zoho.com/topic/new-feature-create-back-dated-subscriptions

  3. ALLOW to create REPORT on COUPONs to see who is using it.

    It would be great if we could to create a REPORT on a coupon to see ALL users using the given coupon.

    68 votes
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    Completed  ·  5 comments  ·  Reports  ·  Admin →
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  4. Option for the customers to add/update card through a link in email

    Should allow customers to add/update their credit card by having add/update card link in the email sent for Trial about to expire, Subscriptions renewal ahead, Payment failure emails.

    24 votes
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  5. Coupon

    Today, Coupons can be one-off or forever. It would be great to have a 3rd option enabling to repaet the coupon during X months; for instance the first 3 months at -50%:

    98 votes
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    Completed  ·  10 comments  ·  Coupons  ·  Admin →
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  6. Please integrate with GoCardless for Direct Debit payments

    There is a system called Direct Debit in the UK and is great low-cost way for businesses to collect money from their customers. GoCardless is an online Direct Debit payment gateway and they take all the complexity out of setting up Direct Debits between customers and vendors. Look here - https://gocardless.com/direct-debit/introduction/ please, please, please do this! This would be a great addition to ZoHo Books/Subscription.

    113 votes
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  7. extra placeholders to state pay "every 6 months"

    When using the placeholder "%PayFrequency" and you are using a billing cycle of e.g. 6 months. The placeholder now only states "months" in stead of "every 6 months". Please add extra placeholders that also integrates the number of months.

    4 votes
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  8. Zapier integration

    Allow Zapier integration so that we can customise our own integration with existing Zapier apps

    5 votes
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    Completed  ·  3 comments  ·  Integrations  ·  Admin →
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  9. Custom Fields in Plans

    Add custom fields to plans so that users can pull that data into other applications for user provisioning. Items such as usage limits or feature sets would allow you to tie this into other applications so that you don't need to maintain two sets of plan information.

    100 votes
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    8 comments  ·  Plans  ·  Admin →
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    Hi there,

    Zoho Subscriptions allows you to create custom fields for plans. Kindly navigate to Settings > Preferences > Product > Custom fields to create one.

    If you have any questions, you can reach out to support[at]zohosubscriptions[dot]com

    Regards,
    Reshma

  10. API: The "List all subscriptions API" - add customer_id in response

    in the followin API:
    https://subscriptions.zoho.com/api/v1/subscriptions

    Add customer_id in the respons.
    Really needed to make this API usefull.

    2 votes
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    Completed  ·  2 comments  ·  API  ·  Admin →
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  11. Import customer data

    We should be able to import customer data. We are migrating from another platform and have to input one by one is time consuming and does not help as an entry or selling point for your service.

    Have to make it easy for people to migrate.

    3 votes
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  12. 2Checkout Integration

    Would be great to have it integrated for Zoho subscription as well as any other payment processing system that broadens the possibility of non-US merchants to use this product

    6 votes
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  13. Filter for Customers without a Subscription

    We need the ability to show a list of customers who do NOT have a subscription tied to their account. As of right now, we have to manually click each account and visually check to see if there is a subscription tied to the account. Needless to say, with over 100+ accounts, this is nearly impossible to manage.

    8 votes
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    0 comments  ·  Usability  ·  Admin →
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