Zoho Subscriptions
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If you have any questions or would like to share your feedback on our status updates, please drop an email to support@zohosubscriptions.com
33 results found
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Ability to change the "sender" email for Subscriptions templates. It is easy to do in books but not subscriptions
Ability to change the "sender" email for Subscriptions templates. It is easy to do in books but not subscriptions. This seems to be completely missing from Subscriptions
1 voteHi Charlie,
We have an option to change the “sender” email to one of your organization email address under Settings → Organization Profile —> Primary Contact. Click on the Change link and choose the option.
Please let us know if this helps. For any further assistance, you can reach us at support[at]zohosubscriptions[dot]com
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Allow edition of Subscriptions with Future status
Hello !!
When trying to change the quantity of a subscription that is still with status = Future, using the Zoho Subscriptions API, I got this error:
{"code":107204,"message":"Future subscriptions can not able to update."}
We are working in an automation process that requires an initial (migration) creation of a few thousand subscriptions to start in a future date (in a range of 1 to 365 days), however in that time frame the customer can change the quantity (adding or reducing the number of users) associated with the subscription.
We need to keep that quantity updated, while still waiting for the…
7 votesYou can now edit Future subscriptions through both the API and through the app.
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Include feature option for back dated subscription in zoho subscriptions.
Include feature option for back dated subscription in zoho subscriptions.
131 votesWe’ve finally released this long-awaited feature: creating backdated subscriptions!
While creating a subscription, you can now select an activation date previous to the present date to create a backdated subscription. You can do this from the API as well.
This can be especially useful when you’re manually recording subscriptions days after you’ve made a sale. Also, if you’re migrating your existing subscriptions from another system, this can prove essential.
Participate in the discussion about the new feature on the forums: https://forums.zoho.com/topic/new-feature-create-back-dated-subscriptions
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Put Logo on Check Out Page
The checkout page is very bland, and really could use more customization, starting with at least the logo.
3 votesYou can now put your logo on the checkout page.
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Notify me via Email when Customers Subscription is about to expire
I would like to be notified by email when a Customers Subscription is about to be expired, so I can sign them back up!
3 votesYou can the option while configuring the replates as checkbox, to cc the email(Organization email address)
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Please integrate with GoCardless for Direct Debit payments
There is a system called Direct Debit in the UK and is great low-cost way for businesses to collect money from their customers. GoCardless is an online Direct Debit payment gateway and they take all the complexity out of setting up Direct Debits between customers and vendors. Look here - https://gocardless.com/direct-debit/introduction/ please, please, please do this! This would be a great addition to ZoHo Books/Subscription.
113 votesHi Everyone,
GoCardless Integration is now live!
https://www.zoho.com/subscriptions/blog/zoho-and-gocardless-your-partners-in-direct-debit.html
Please give it a try and do send us your feedback.
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Option for the customers to add/update card through a link in email
Should allow customers to add/update their credit card by having add/update card link in the email sent for Trial about to expire, Subscriptions renewal ahead, Payment failure emails.
24 votes -
Zapier integration
Allow Zapier integration so that we can customise our own integration with existing Zapier apps
5 votes -
extra placeholders to state pay "every 6 months"
When using the placeholder "%PayFrequency" and you are using a billing cycle of e.g. 6 months. The placeholder now only states "months" in stead of "every 6 months". Please add extra placeholders that also integrates the number of months.
4 votesPayFrequencyUnit placeholder added to support the Recurrence Frequency Unit
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API: The "List all subscriptions API" - add customer_id in response
in the followin API:
https://subscriptions.zoho.com/api/v1/subscriptionsAdd customer_id in the respons.
Really needed to make this API usefull.2 votes -
Import customer data
We should be able to import customer data. We are migrating from another platform and have to input one by one is time consuming and does not help as an entry or selling point for your service.
Have to make it easy for people to migrate.
3 votes -
Filter for Customers without a Subscription
We need the ability to show a list of customers who do NOT have a subscription tied to their account. As of right now, we have to manually click each account and visually check to see if there is a subscription tied to the account. Needless to say, with over 100+ accounts, this is nearly impossible to manage.
8 votesWe have added the non-subscribers filters in customers for the above request.
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2Checkout Integration
Would be great to have it integrated for Zoho subscription as well as any other payment processing system that broadens the possibility of non-US merchants to use this product
6 votes
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