Allow edition of Subscriptions with Future status
Hello !!
When trying to change the quantity of a subscription that is still with status = Future, using the Zoho Subscriptions API, I got this error:
{"code":107204,"message":"Future subscriptions can not able to update."}
We are working in an automation process that requires an initial (migration) creation of a few thousand subscriptions to start in a future date (in a range of 1 to 365 days), however in that time frame the customer can change the quantity (adding or reducing the number of users) associated with the subscription.
We need to keep that quantity updated, while still waiting for the first billing date.
Could you please, allow for editing a "Future" subscription?
At least through the API
I hope there is no risk or damage in allowing to modify a Future subscription as you allow now for Live subscriptions.
Fausto
shared this idea
You can now edit Future subscriptions through both the API and through the app.
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Conrad
commented
Specially since EVERYTIME you cancel and re-establish the subscription your customer gets notified. Doesn't really make you look like you are using a good system does it?
(yes; I am not going to go to preferences and remove customer notification, go back, cancel, reset and then add customer notification; that's just not the best work around)